Contact Denver Transit Support

by D3$troyer1031

I am a student who use the light rail to commute daily. The times are always off, I find myself constantly trying to find the quickest way home, and trains are always late, arrive earlier than it is listed on the app, or they never arrive at all. I find myself constantly trying to rearrange plans for the day because the app is so inaccurate. I am currently waiting for a train which said it would arrive by 12:34, but I got to the correct station, and when I refreshed the page it said the train had actually arrived around 12:27. Fairly disappointed with this app, I will be better off finding a new method to rely on for my transportation.

by Zmac1234321

Maybe I’m missing something but there is no way to look at individual departures from union station by specific line. I take the W line and it is difficult to discern when it will be leaving from union station. If I select the W line it only allows me to see what time it is getting to the Decatur federal station. It’s really aggravating to not be able to easily see when a train will be leaving from union station.

And then when I tried to post this as feedback it would not allow me to submit, so now it’s a review.

by Brenton07

This app has the most infuriating shortcoming, and it’s a 30 minute developer fix. When searching light rail, you have to start with “Line” instead of the destination like “Ridgegate”. No one says “I’m going to take Line Ridgegate”.

Literally no one.

Change search logic to “contains” instead of “starts with”. It’s that simple. And then this app would be one of the best. I’ve brought this up to the developer inbox multiple times, it’s insane they’ve redone the UI and still haven’t fixed this one issue. If there’s a reason for this I’m missing, I’m all ears.