Paysign® Reviews

Paysign Reviews

Published by on 2024-09-26

🏷️ About: Manage your money and transactions on your Paysign® card wherever you go. View your balance, your recent transaction history, receive account alerts, and find nearby surcharge-free ATM all from the Paysign® app.


       


Overall Customer Experience 😎


🤬 Negative experience
62.0%

😎 Positive experience
22.8%

🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 419 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Tells you your balance for free

- Shows you all of your transactions

- Option to use Face ID when signing in



Read 32 Customer Service Reviews 😠💢

1.6 out of 5
App is okay, company is not

!!Update: this loophole has been fixed and no longer works!!

Here’s how to avoid the fees you’re charged every time you want to use your card in any way. You’ll need two PayPal accounts—your main and second. Add the prepaid card to your second PayPal account. Then send the money from that card from your second account to your main account. You’ll only be charged a small PayPal fee depending on the size of the transaction, but it’s better than the multiple fees from this app and the prepaid card. The money will appear in your main PayPal balance and you’re then free to use it without fees from there on out.

If you have a friend that you can trust, you can do this same thing without having to make a second account. Just add the card to your own PayPal, send the card’s money to your friend’s account, then have them send that money (not refund) back to your own PayPal balance.

Horrible app since the new update

I give Paysign 0 stars. It worked perfectly well before you updated Paysign 2 weeks ago. I have deleted Paysign because it wouldn’t let me log in saying there was an error in my password but I could use the same password to log into the website and everything would be fine. If it ain’t broke don’t fix it.

This App is Trash

It either “times out” or give “wrong password” when attempting to sign in, even though the password is correct. Flawed user access in every way.

Horrible horrible horrible

Paysign nor does the website work. I can’t login i can’t reset my password I can’t reregister my card. It continuously gives an error no one can help and it’s just a waste of time and space as far as I’m concerned

Beware

Horrible app, horrible company. You’re probably reading this because you were given this card by a blood plasma donation center. What they don’t tell you is that this app literally nickels and dimes you to death. 50 cents to PAY FOR ANYTHING. 25 cents to check your balance at a non-authorized ATM. So you think you’re going to get Paysign so you can be responsible and figure out your balance for free? Nope. It requires a cell phone number just to register an account.

This company literally preys on people who are already poor. Do yourself a favor and go look up an Allpoint ATM locator and make that your first stop after you get paid. Withdraw everything you can and avoid falling victim to this scummy company.

Doesn’t work

Terrible app, every supposed ATM that’s charge/fee free still charges me without giving any sort of prompt in screen. Tried 4 different locations now and same issue with all of them.

Customer Service call button doesn’t work. Besides looking at your balance it’s completely ueless.

Password

What’s the point of having Paysign if you can’t even check your balance because there’s a bug and I constantly have to change my password and even then it still doesn’t work

Absolutely Crap

This is by far the more infuriating app I have ever tried to use. It used to work for me, and now it’s been 3 months and it hasn’t worked a single time. It’s a waste of time and the company hasn’t gotten back to me after my many calls and complaints. I’m at a loss at this point.

Horrible

Not so much to do with Paysign . This company steals your money. Paysign /website doesn’t list all transactions so you can’t keep track of your balance. Aside from the .25 transaction fees money seems to disappear with no listed transaction. If you use this company because you donate blood or plasma take the money off the card asap.

This app is crap

I hoped that the latest update would fix the oft-mentioned change-password bug. Nope: I still get the error message, "Your request could not be completed. Please try again." And again. And again...

New account problems

It’s impossible to create a new account through Paysign . When you type in your email, it won’t let your continue your registration process until you verify it through a link. The problem is that in order to verify your email, you have to log in. The account isn’t created, so it’s a never ending loop

App needs to be fixed

The face login feature doesn’t work. I set it up multiple times and every time it asked me for my password to login. Overall Paysign doesn’t work. I can easily check my balance through text vs Paysign. It’s a shame that everyone seems to be having issues with the this app company. I haven’t had any issues pulling out money or being charged for my transactions. The this app card does have “rules,” so you don’t get charged.

Only useful for checking balance

Paysign has only one feature. It should have the option to freeze your card if it's lost or stolen, or at the very least have a working "Find an ATM" menu. I still don't know where to go to avoid getting charged withdrawal fees. I wish they would make it easier to find out which ATMs were participating so I don't have to pay what equates to a 1-2% fee if I want access to my money.

Fees

I went to a so called “free ATM” and they charged me for accidentally checking my balance. However I didn’t know the fee was charged so I attempted to withdraw my money and it said “insufficient funds” and charged me another fee. Absolutely the biggest piece of crap app ever made. I will NEVER recommend Paysign. I will make it a priority to tell people to avoid Paysign . Now I’ve got a stupid balance on the card I can’t withdraw because it’s not in a multiple of $5 and if I swipe the card anywhere it’ll charge me yet another fee! Garbage. Bunch of penny pinching piles of crap.

God Awful

FaceID is just a button, doesn’t actually work. App is completely useless except for checking your balance (which you can do without actually signing in). There are 0 ATM’s in my entire state that are zero fee ATM’s, and since there isn’t the ability to directly transfer money from your account to a bank account, you either have to pull cash from an ATM (which incurs fees) or use a third-party cash transfer app (ie. MoneyGram) which also incurs a fee.

Scum company taking advantage of already financially strained individuals, wish my plasma donation center would switch back to WireCard.

Terrible App and company

First of all, Paysign ALWAYS makes you type in your full password despite having the fingerprint/Face ID option. It’ll say you can use the fingerprint/Face ID option “after logging in for the first time” but it never works.
Second, the company charges you FOR EVERYTHING, even for not using the card. They even charge you for pulling out money, $1.50, and most banks only let you take out multiples of $20 so not only can you not pull out everything on your card but you also get charged fees on top of fees to pull money out or pay for anything. Plus the customer service people are very rude. My advice: Stay Away.

Needs Work

What's the purpose of having touch id if it doesn't work because it doesn't save your password? If I have to enter my password every time, I can just login online making Paysign unnecessary. Fix those issues and I may rate higher.

Features needed

Paysign is OK I mean it does what it supposed to do it allows you to check your balance and stuff. However it should have the ability to transfer money from the pay sign card or directly from Paysign to another bank account or card for better money management. In my opinion Paysign is good but it needs a little more updating I needs to be be more user-friendly with the features that it has.

Money Transfer

I was told, we can’t transfer money to another account because this doesn’t have a routing number. We’d love to be able to transfer our funds from here to any accounts we’d like.
Add that route number so we can be even more happy.

Gets The Job Done

Paysign is overall good, it tells you your balance for free, and shows you all of your transactions. However, there is an option to use Face ID when signing in instead of manually entering your password each time and it doesn’t work. I have to manually enter in my password each time. It’s not horrible, just a slight annoyance.

Doesn’t work

Paysign does not work. It says that my login info is wrong and it’s not. I can log in on my browser perfectly fine but Paysign is causing grief. Please fix this or take Paysign off of the market 🤷🏽‍♀️

Can’t login

Login seems to only work if you create it in Paysign . As soon as Paysign updates you can no longer login.

I can’t even log in

Paysign don’t even let me go into my account , I try so many times and it’s the same . (Email or password error) even if I put it correctly 🤷🏻‍♀️

CSL card

I put all of my info in as given to the center and I cannot register my card because it says error with email. Paysign needs work.

Doesn’t work

I really did not want to post this as a review, but even the support link on your website doesn’t work. Are you going to fix your app so that people can login?

Absolute bull$hit company

So, they have a feature that is supposed to show you the ATMs you can use without charges, right? WRONG THEY CHARGE YOU ANYWAY!! Total scam. I’d give it 0 stars.

It’s aight

I was wondering why there where so many negative reviews but I can kinda see the disappointment
However it’s better than opening safari
You have to relogin everytime even if you check ‘remember me’
Touch ID option is non functional

Whoever made Paysign did a halfassed job but again, I prefer it to using Safari

new feature

good app but really needs to save password. have to login every time you open Paysign

Carvette
2024-12-08

Lost Card

April Hayes
2023-04-20

This is the worst card ever. I received this card from a plasma center. They charge few after fee after fee. By the time they charge all their fees to use it you might make $20 dollars from donating. Its not even worth going through the hassle of donating plasma anymore.

Chris Dunlap
2022-06-16

Hello, l would like to update my address and phone number on the paysign app.But the app.doesn't give you that option.i wish they would fix that, also you cannot lock your card.Very frustrating.

David Bender
2021-09-29

Completely fraudulent company, the operators can only read and not do simple arithmetic I added the deposits and subtracted the charges I still had money left. However, because they copied and pasted a charge from one day to another they didn't even change the date, I somehow owed them $50. That they made sure they collected from my account and would only read me the statement which didn't match what was displayed in my account information. Math doesn't lie but altered statements do.



Is Paysign Safe? 🙏

Yes. Paysign® is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 419 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for Paysign Is 26.9/100.

Safety Analysis

82.9% of users say app is Risky 🚨
82.9%

8.8% of users say app is Safe 👍
8.8%

8.3% of users have Some Concerns ⚠️
8.3%


Is Paysign Legit? 💯

Yes. Paysign® is legit, but not 100% legit to us. This conclusion was arrived at by running over 419 Paysign® User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Paysign Is 44.8/100..

🔏 Privacy & Data Safety

Paysign collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
  • Data Not Linked to You:
    • Location

How was your experience with Paysign®? Post a Review




Features

If you have questions regarding your Paysign® card call us using the 24/7 customer service number located on the back of your card.

View your balance, your recent transaction history, receive account alerts, and find nearby surcharge-free ATM all from the Paysign® app.

Manage your money and transactions on your Paysign® card wherever you go.

Use your card everywhere Visa Debit cards are accepted - in stores, online or over the phone.

It's free, secure and makes it easy to manage your funds on the go.

  Contact Support
Developer:
Paysign, Inc.

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