Contact Paysign Support
Company Name: Paysign, Inc.
About: PaySign the sign of payments.
Headquarters: Dublin, Dublin, Ireland.
Paysign Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Paysign, Inc.
Verified email ✔✔
E-Mail: mobilesupport@paysign.com
Website: 🌍 Visit Paysign Website
Privacy Policy: https://documents.paysign.com/en/portal/site/paysign_site_priv.pdf
Developer: Paysign, Inc
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4 Most reported problems 😔💔
I was doing a nice thing by giving blood and received a gift of $75 gift card. I decided to toss the card into my glove compartment for emergency use and thinking it’s a safe out of the way place to keep it so I don’t spend it needlessly. Well, sense then, the pandemic came and sorta went. It’s been about 21/2 years. I was cleaning out my car and I saw it. Decided to call and confirm my balance and I’d just go deposit it in my checking. But I find out I only have $17!! WHAT?!!? How can that be?! I haven’t used it!! Well, that’s EXACTLY why!!! Because I haven’t used it. They charged me $2.95 continually until they switched it to $1.95 until now that I have $17!!! I NEVER EVER USED IT!! It was for emergency use. Can you imagine if something happened?!!? It’s not even like I used it and then the card laid dormant after being used, no. Not at all. They simply had my card, addy, pin and inactivity charges. What a way to GIVE to CHARITY. 🤬🤬🤬🤬🤬
App is okay, company is not
by CaitJo97
!!Update: this loophole has been fixed and no longer works!!
Here’s how to avoid the fees you’re charged every time you want to use your card in any way. You’ll need two PayPal accounts—your main and second. Add the prepaid card to your second PayPal account. Then send the money from that card from your second account to your main account. You’ll only be charged a small PayPal fee depending on the size of the transaction, but it’s better than the multiple fees from PaySign and the prepaid card. The money will appear in your main PayPal balance and you’re then free to use it without fees from there on out.
If you have a friend that you can trust, you can do this same thing without having to make a second account. Just add the card to your own PayPal, send the card’s money to your friend’s account, then have them send that money (not refund) back to your own PayPal balance.
Beware
by SuziebobSum
Horrible app, horrible company. You’re probably reading this because you were given this card by a blood plasma donation center. What they don’t tell you is that Paysign literally nickels and dimes you to death. 50 cents to PAY FOR ANYTHING. 25 cents to check your balance at a non-authorized ATM. So you think you’re going to get the app so you can be responsible and figure out your balance for free? Nope. It requires a cell phone number just to register an account.
This company literally preys on people who are already poor. Do yourself a favor and go look up an Allpoint ATM locator and make that your first stop after you get paid. Withdraw everything you can and avoid falling victim to this scummy company.
Terrible App and company
by Esoto1317
First of all, the app ALWAYS makes you type in your full password despite having the fingerprint/Face ID option. It’ll say you can use the fingerprint/Face ID option “after logging in for the first time” but it never works.
Second, the company charges you FOR EVERYTHING, even for not using the card. They even charge you for pulling out money, $1.50, and most banks only let you take out multiples of $20 so not only can you not pull out everything on your card but you also get charged fees on top of fees to pull money out or pay for anything. Plus the customer service people are very rude. My advice: Stay Away.
Have a Problem with Paysign®? Report Issue
Why should I report an Issue with Paysign®?
- Pulling issues faced by users like you is a good way to draw attention of Paysign® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Paysign® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Paysign®.
