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cant connect meross surge protector to my smart home

I bought a Meross Smart Wi-Fi Garage door opener and I can not get it to work with two I phones. The first one works fine but as soon as I hook up the second one the first one quits working. Is there a way to have 2 cell phones that both have the Meross app. downloaded work Thanks Roger

I bought a Meross Smart Wi-Fi Garage door opener and I can not get it to work with two I phones. The first one works fine but as soon as I hook up the second one the first one quits working. Is there a way to have 2 cell phones that both have the Meross app. downloaded work Thanks Roger

I need help setting up my plugs my number is 201-289-2249 would be the fastest way to To help

Forgot to write down password when trying to sign in. How can I recover the password?

I have two sets of 3-way dimmer switches. They are in pairs next to each other and control different lights. The lights keep going off at random times. Sometimes it's immediately. Other times, it's after a few minutes. Similarly, when turning one light on, the other lights automatically switch on. I have reset these switches multiple times and repaired them to the wifi. I have tried connecting them to both directly to the wifi router and a wifi extender with no success. How do I fix this issue?

I purchased the MSG200 and have it working with Apple HomeKit and 2 separate garage doors. I’ve downloaded the Maria’s app on my iPhone IOS 15.x. I selected the overdue for 10 min reminders and it’s never shows up. Only when I open & close the app. I see the Notifications. I know HomeKit doesn’t send Random notifications. How can I get more frequent notifications if I left it Garage door open say every 15 mins? I set Port 1 & 2 for 10 mins and never see any notifications, i think it can send a notification to close it at what can I do they see those frequent reminders? Thx

I installed the MSS570MA and MSS570AD smart 3 way switch. The MSS570MA works very well turning the lights off/on and dimming them using the Meross APP. Unfort the MSS570AD does not work. I have verified the wiring of the load and travelers as well as the ground on the AD. The MSS570AD has a solid green light. Pressing the power button or the dimmers has no affect on the lights. Holding the power button or the reset has no effect. I noticed that there was an earlier post on a very similar issue. Was there any resolution to that?

Recently changed router and all smart plugs fail to operate.

Why does my Meross App read different to my Alexa App on the temperatures showing on my MTS150HK smart radiator valves? which are all working okay

Cant program the meroos to my garage door opener.

I updated to iOS 15.0.2,last night everything worked fine. Today I can’t get my smart plugs to connect to the internet. Please help

I have a mix of 7 Meross MSS210 and MSS310 in my WiFi network and they all work fine. However another 6 fail to complete setup and fail at the final stage of configuration. Now three of these worked fine until I moved them to a different socket location. I have tried putting one back to the original location but that fails also. All these plugs recognise my router WiFi but fail after password input saying the password is incorrect but I only have one router WiFi password. The configuration is setup using the Meross Apple app on my iPhone 8plus, I have had no problems until now and Alexa recognises the devices mid configuration but then everything fails at the final stage and the smartplug just starts to cycle with green and orange indicator flashing. I have factory restored the plugs but that does not help. Any help would be appreciated.

I change router can't get meross back on line it is suppose to be connected still not working so I uninstall and re install app and still having problems.

Hi I just installed the MSS570MA and MSS570AD smart 3 way switch. The MSS570MA works very well but the MSS570AD does not. It is ok but when you press it, nothing happens. What is the problem?

Worked fine until I attempted to apply the firmware update. Now it doesn't work at all. Update never takes, shows progress circle as if it's applying the update , goes on like it's performing the update, ends and continues to display message to perform update.

My account has changed. Please delete Meross Account: Andreas.Piesch@redacted

Hello I have a constant “obstruction detected “ in my HomeKit I understand I may need a device update Pls help

I have 3 garage doors. 2 of them (ports 2 & 3) have chamberlain PD200 openers on them and they work just fine. The third one is a Genie. It is attached to port 1. The Genie is a model IS550a. The app used to open/close the door just fine, but recently doesn't work well. I can open and close it with it's existing switch, which is just a normal doorbell switch. If I turn off the power to the Merles unit, it will work OK for a few times and then quits again. Suggestions please.

I have a new router and cannot reset my wall switch. I have tried to hold down the blinking green light and it never turns amber. I installed the smartswitch app and it also cannot connect to my wifi. I had zero issues before and now I'm ready to buy a different brand unless you can help get this thing working.

I installed an MSS510 switch successfully and it continues to work thru HomeKit. I am tying to get this device recognized by Google Home. I loaded the Meross app on my laptop (Windows 10) successfully but when I go to register the switch in Meross under my account set up, the only devices listed are the first page which only shows down to a switch. All apps are current and up to date but I don’t know why it will not show the other 4 or 5 pages of available devices. Also not sure what country the Meross app thinks I am in, which has a bearing on the device listing. How frustrating!

I have installed a MSS510 switch and it is working but forced by software thru the HomeKit app because I am using an apple iPad to configure. I have my home automated thru Google Home and wanted this switch to be recognized there because it is showing this switch is Google compatible. Google Home would only recognize this switch if it was registered in the Meross app which I can’t do because the software forces me thru Home Kit. How do I fix this! This problem is also tied to my second problem, also posted under a second post. How frustrating!

I have a Liftmaster 8355W and I’m trying to connect it to Meross 200msg and your app says I need another accessory. Where can I obtain this accessory? Thanks/Greg Willhoite

I have 3 garage doors. 2 of them (ports 2 & 3) have chamberlain PD200 openers on them and they work just fine. The Genie is attached to port 1. If I move the sensor, I get a notification on my phone, which shows the door is open/close correctly. However, the app will not open or close the door. It is a model IS550a. I can open and close it with it's existing switch, which is just a normal light switch. The switch stays in the on position. You turn it off and then back on to make the door open/close. Please advise. Thank you, Eric

I am unable to connect my meross MSS620 outdoor plug to the internet. I used it last Christmas and this year nothing! I have followed the troubleshooting advice but still nothing, Can you please help?

Hi there, Hope you have a great Thanksgiving. My electrician installed the smart wall switch months ago. I am trying to connect it to my app/ phone but cant get the red blinking light. Its just a green light. Have tried litterally everything... tuned on / off circuit breaker, etc. Please help! Thanks so much. Chris

I have a remote control garage door opener mzr 910 I cannot get it to sync up with my Stanley garage door opener I need help

Have an outdoor plug but after several tries at trying to connect to the device, the t still will not connect. It was just working the day before and then nothing. I have tried resetting it multiple time with no avail. HELP!