Meross app not working? crashes or has problems?

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12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Something else
45.5%

Login
40.9%

Not working
13.6%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 10 Reported Issues:

T
Thomas Knight 2023-10-11

Installed MRS100. Opens and closes ok by phone. Cannot tell exactly if door is open or closed looking at icon. It shows the open-close operation ok. I cannot change the open-close timer since I can't get to a screen to do this. It says go to device settings. Where do I find this? Green light is on-n... Show more

I
Irwin B Levinstein 2022-11-11

All my meross plugs show device unresponsive in Alexa. Cannot login to the meross app. It says that it cannot connect to the server

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Tony 2022-11-07

Since Time change last night cannot update on/off routines. Times changes an hour back automatically after I hit save button. Solution for me is set time an hour before I want the routine to run. Seems like app timer tie to my iPhone is messed up. Please advise Thanks

R
Ram Shetty 2022-11-07

Since the DST change yesterday, cannot properly update my 'switch-off' routine. Cannot set the off time to 11:45 PM like before. It changes to 10:45 PM. Have tried restarting my xfinity router and my iPhone (OS 16.1) Please advise. Thank you, Ram.

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C
Cindy 2022-11-05

My Meross app no longer has a scheduler. All my plugs do not work

K
Kevin Ceaser 2022-08-18

When I try to logon to meross on my phone I get the error "unable to connect to server" My internet connection is fine and I can access other apps OK. Reset the password but still same problem

H
Hazel Seditas 2022-06-15

My merous app has changed and my sofitlights would not go off last night.

S
Saviour Schembri 2022-06-02

Ince yesterday Meross app does not allow Pin code to be set, how can I reset the pin code.

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Brian 2022-05-04

Doesn’t connect or add. I’ve restarted phone, reset network settings, turned off all vpn, deleted and reinstalled app. Tried to use home app. Nothing.

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A
Arthur Negulici 2022-03-19

Hi, the app has no devices available like it has erased them all. How do I set them up again? The bulbs have remained on the last setting colour. Is there a problem with the app or something else?

Showing 1-10 of 10 reported issues:

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Common Meross Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Meross iPhone Issues and Solutions

  2. Meross Android App Issues and Solutions


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Developer: Meross Technology Limited




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