Meross Status

Installed MRS100. Opens and closes ok by phone. Cannot tell exactly if door is open or closed looking at icon. It shows the open-close operation ok. I cannot change the open-close timer since I can't get to a screen to do this. It says go to device settings. Where do I find this? Green light is on-no blinking. Where do I go now? Shouldn't the Icon show an open or closed view after an operation? I hope I explained my problem. Thanks

All my meross plugs show device unresponsive in Alexa. Cannot login to the meross app. It says that it cannot connect to the server

Since Time change last night cannot update on/off routines. Times changes an hour back automatically after I hit save button. Solution for me is set time an hour before I want the routine to run. Seems like app timer tie to my iPhone is messed up. Please advise Thanks

Since the DST change yesterday, cannot properly update my 'switch-off' routine. Cannot set the off time to 11:45 PM like before. It changes to 10:45 PM. Have tried restarting my xfinity router and my iPhone (OS 16.1) Please advise. Thank you, Ram.

My Meross app no longer has a scheduler. All my plugs do not work

When I try to logon to meross on my phone I get the error "unable to connect to server" My internet connection is fine and I can access other apps OK. Reset the password but still same problem

My merous app has changed and my sofitlights would not go off last night.

Ince yesterday Meross app does not allow Pin code to be set, how can I reset the pin code.

Doesn’t connect or add. I’ve restarted phone, reset network settings, turned off all vpn, deleted and reinstalled app. Tried to use home app. Nothing.

Hi, the app has no devices available like it has erased them all. How do I set them up again? The bulbs have remained on the last setting colour. Is there a problem with the app or something else?