THE BODY SHOP app not working? crashes or has problems?

THE BODY SHOP Status

Last Updated on 2022-12-06 by (주)비에스케이코퍼레이션

I have a problem with THE BODY SHOP

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18 User reports:
App has problems

User reports 18

⚠️ Most reported problems ⚠️

Connection

38.9%

Screen

38.9%

Account

11.1%

5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of THE BODY SHOP Problems 😠👌🔥

- App not in English

- Language issue

- Unable to make purchases until app is in English

- Frustrating and saddening experience

Have a Problem with THE BODY SHOP? Report Issue

Common THE BODY SHOP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot THE BODY SHOP app on iOS and Android devices. Solve all THE BODY SHOP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

THE BODY SHOP iPhone Issues and Solutions

THE BODY SHOP iOS app crashes, not working, errors
THE BODY SHOP iOS app network issues
THE BODY SHOP on iOS has black/white screen

THE BODY SHOP Android App Issues and Solutions

THE BODY SHOP has errors/crashing/not working
THE BODY SHOP server network connectivity issues
THE BODY SHOP has black screen

THE BODY SHOP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever THE BODY SHOP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix THE BODY SHOP app crashes or not working on Iphone (iOS):

Close and restart the THE BODY SHOP app on iPhone
Update THE BODY SHOP app to the Latest Version for iOS
Uninstall and reinstall THE BODY SHOP iPhone app
Update your iPhone to the latest iOS version

Fix THE BODY SHOP on iPhone unable to connect to server/internet connection issues::

To resolve THE BODY SHOP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix THE BODY SHOP black/white screen (blank screen) on iPhone:

Follow the THE BODY SHOP iOS app troubleshooting guide Here →

THE BODY SHOP Android App Issues and Solutions

Fix THE BODY SHOP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent THE BODY SHOP app issues:

Force Stop the THE BODY SHOP App
1. On android, goto "Settings" » click THE BODY SHOP app. » click "Force Stop".

Update THE BODY SHOP to the latest version on PlayStore

Clear THE BODY SHOP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "THE BODY SHOP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch THE BODY SHOP.

Fix THE BODY SHOP unable to contact server/ THE BODY SHOP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click THE BODY SHOP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got THE BODY SHOP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch THE BODY SHOP on android.

Solve THE BODY SHOP black/white screens issue on Android:

Follow the THE BODY SHOP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at (주)비에스케이코퍼레이션, developers of THE BODY SHOP.