BodyID app not working? crashes or has problems?

BodyID Status

Last Updated on 2020-11-24 by Dalspark, LLC

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Summary of BodyID Problems 😠👌🔥

- Some measurements may be off by 1/2 inch

- May need to pay for new measurements next month

- Manual measurements may not match app's measurements

- App needs to be recalibrated for accurate measurements

- Difficult to take body scan picture

- Poor customer service experience

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Common BodyID Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BodyID app on iOS and Android devices. Solve all BodyID app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BodyID iPhone Issues and Solutions

BodyID iOS app crashes, not working, errors
BodyID iOS app network issues
BodyID on iOS has black/white screen

BodyID Android App Issues and Solutions

BodyID has errors/crashing/not working
BodyID server network connectivity issues
BodyID has black screen

BodyID iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BodyID app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BodyID app crashes or not working on Iphone (iOS):

Close and restart the BodyID app on iPhone
Update BodyID app to the Latest Version for iOS
Uninstall and reinstall BodyID iPhone app
Update your iPhone to the latest iOS version

Fix BodyID on iPhone unable to connect to server/internet connection issues::

To resolve BodyID network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BodyID black/white screen (blank screen) on iPhone:

Follow the BodyID iOS app troubleshooting guide Here →

BodyID Android App Issues and Solutions

Fix BodyID not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BodyID app issues:

Force Stop the BodyID App
1. On android, goto "Settings" » click BodyID app. » click "Force Stop".

Update BodyID to the latest version on PlayStore

Clear BodyID App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BodyID app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BodyID.

Fix BodyID unable to contact server/ BodyID internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BodyID » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BodyID » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BodyID on android.

Solve BodyID black/white screens issue on Android:

Follow the BodyID android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dalspark, LLC, developers of BodyID.

About this app

Get scanned anytime and anywhere; no tailor tape measure needed. With just two pictures and our guided instructions you will have your measurements in minutes. Plus, your measurement history will be saved to track how your body changes over time.