Meu eduCONNECT app not working? crashes or has problems?

Meu eduCONNECT Status

Last Updated on 2024-06-10 by TOTVS

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Common Meu eduCONNECT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Meu eduCONNECT app on iOS and Android devices. Solve all Meu eduCONNECT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Meu eduCONNECT iPhone Issues and Solutions

Meu eduCONNECT iOS app crashes, not working, errors
Meu eduCONNECT iOS app network issues
Meu eduCONNECT on iOS has black/white screen

Meu eduCONNECT Android App Issues and Solutions

Meu eduCONNECT has errors/crashing/not working
Meu eduCONNECT server network connectivity issues
Meu eduCONNECT has black screen

Meu eduCONNECT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Meu eduCONNECT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Meu eduCONNECT app crashes or not working on Iphone (iOS):

Close and restart the Meu eduCONNECT app on iPhone
Update Meu eduCONNECT app to the Latest Version for iOS
Uninstall and reinstall Meu eduCONNECT iPhone app
Update your iPhone to the latest iOS version

Fix Meu eduCONNECT on iPhone unable to connect to server/internet connection issues::

To resolve Meu eduCONNECT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Meu eduCONNECT black/white screen (blank screen) on iPhone:

Follow the Meu eduCONNECT iOS app troubleshooting guide Here →

Meu eduCONNECT Android App Issues and Solutions

Fix Meu eduCONNECT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Meu eduCONNECT app issues:

Force Stop the Meu eduCONNECT App
1. On android, goto "Settings" » click Meu eduCONNECT app. » click "Force Stop".

Update Meu eduCONNECT to the latest version on PlayStore

Clear Meu eduCONNECT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Meu eduCONNECT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Meu eduCONNECT.

Fix Meu eduCONNECT unable to contact server/ Meu eduCONNECT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Meu eduCONNECT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Meu eduCONNECT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Meu eduCONNECT on android.

Solve Meu eduCONNECT black/white screens issue on Android:

Follow the Meu eduCONNECT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TOTVS, developers of Meu eduCONNECT.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Meu eduCONNECT Website

Privacy Policy: https://educonnect-portal.azurewebsites.net/privacidade/termos.html

Developer: TOTVS S.A.

About this app

Alunos e família têm acesso a comunicados, avisos, lembretes, notas, frequência, extrato financeiro, ocorrências, quadro de horários e muito mais. Ponto único de comunicação institucional, serviços acadêmicos e financeiros. Professores podem lançar notas, fazer chamada e registrar o conteúdo das aulas.