Allstate Identity Protection Reviews

Allstate Identity Protection Reviews

Published by on 2026-04-29

🏷️ About: You’re in good hands® Stay protected wherever you are with the Allstate Identity Protection app – the all-in-one, easy-to-use app that helps protect your and your family's personal information right from your mobile device. Signing in is simple and secure.


       


Is Allstate Identity Protection Safe to Use?

We Investigate the app owner's website (Allstateidentityprotection.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

🫥 Neutral
0.0%

😎 Positive experience
0.0%

~ from Justuseapp.com NLP analysis of 322 combined software reviews.

Is Allstate Identity Protection Safe?
Allstate Identity Protection does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Allstate Identity Protection Legit?
Allstate Identity Protection does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Waste of money!

I have read some of the reviews and they are lies! I had my identity stolen. I reached out to Allstate because obviously I pay for them for the services and the lady told me I needed to do my own homework by filing my own police report reach back out to them when I have the police report number. They never took care of anything. They never helped me. I had to place my own fraud alert on my own credit report. Do not waste your money with the service!

Not impressed (previous LifLoc member)

Giving this a try because my employer provided such a good deal. During the set up process it told me it wouldn’t monitor my 13yr old credit because she shouldn’t have any. I know that but how will I be alerted if anyone is attempting to use her credit fraudulently before she can DUH

The low balance alert won’t go below $500. Well sorry I’m not blessed to keep $500 in ALL of my accounts regularly. Thanks for reminding me.

The email alerts unlike LifeLoc do NOT have a link to the website in order to address the alert quickly.

If they weren’t ready to put some real thought into this, what was the point

Not even an app, just a web browser

I don’t understand how this ever passed any quality check. AllstateIdentityProtection just shows a web version of the identity protection. Does not remember your login, does not have any features. This is less than an MVP

Allstate IP app

This is the worst app I have every used! It never works, you may want to start by getting rid of the Touch ID? Not sure that’s around anymore. You can’t login every. I have changed my PW 5 times and talked to your call center. The browser works fine so it’s not user error!

Useless

Tried to opt out of marketing, enter my details on each and the form goes nowhere. So what is the point? Many things didn’t work.

Your request could not be completed. If you would like to make your Opt-In or Opt-Out request via our automated phone system, please call…

Terrible.

Get plenty of alerts of some type of usage with our SSNs and when I got to AllstateIdentityProtection or their website to see more information it says “something went wrong” EVERY SINGLE TIME! Completely useless and this has been going on for many months that I have had this service through work. Absolute crap I do NOT recommend.

Good service but terrible app

The service is good but AllstateIdentityProtection is terrible. I have to login with user and password every single time I use it. You’re better off using the browser because AllstateIdentityProtection just loads the website anyways. Really needs Face ID so you don’t have to log in every time.

This app is a joke

Glitchy, can’t remove what its found in you, no way to cancel subscription. No way to add gmail account as it will have a loading screen forever. Can’t add more than 1 email. While other, cheaper options can find 70 website on you and will let you remove it, this will find 8, glitch, crash, and you won’t be able to cancel your subscription

Basic to begin with, unusable after update

AllstateIdentityProtection was nothing special to start with, but now it won’t even allow me to login. I am wondering what I am even paying for that I can’t get elsewhere. AllState doesn’t even work to remove personal information from people finder websites and such (which have no business even existing, all they do is sell people’s personal information without their consent, they profit off harassment and ID theft).

Not well designed

AllstateIdentityProtection will not allow Loading of user name and passwords. Waste of money.

The developer responded by stating to update my IPhone IOS s/w. My iPhone is already updated and the problem is with AllstateIdentityProtection design and not the iOS.

Can’t login on app after latest update

After the latest app update, I can’t login to my account from the iOS app. After entering my credentials and entering the passcode sent by text message, I always get “Sorry, we are unable to access your account” screen.
I can login to my account from my laptop web browser, so this appears to be a bug in AllstateIdentityProtection .

Crap app!

AllstateIdentityProtection is pretty much worthless! Can’t add extra email addresses to be monitored. Everytime I try to add family I get an error message that something went wrong, try again later. Also what do you do with the limited info that you have a breach!? Really? There should be some thing beyond requesting to have the company delete your data. Which BTW doesn’t work 75% of the time.

Good service but poor app

The service provides good monitoring but AllstateIdentityProtection doesn’t work well. The Face ID stopped working recently and you can’t add a gmail account. I spent an hour on the phone with support and we couldn’t get a gmail account added. AllstateIdentityProtection needs some work.

Needs to be more functional

As a basic information platform, AllstateIdentityProtection works ok but would be much better if you could perform monitoring functions.
For example, the LifeLock app, which is where I have transferred from, sends alerts/notifications from AllstateIdentityProtection , with a link back to the alert that you can then respond to. This allows someone to manage their alerts on the fly instead of having to log into the web account to do the same thing.

App does not load unless on vpn

Nothing loads in AllstateIdentityProtection unless connected to vpn. Same for the website. A plain white screen is displayed with no feedback or indication of app activity. AllstateIdentityProtection could include a disclaimer or more information about why it could not connect to the servers.

Deeper iOS integration, like notifications and FaceID, are desirable.

AllstateIdentityProtection looks good. Interface is intuitive. Similar to the website. Lots of potential once the bugs get cleaned up and the company’s service offering continues to mature.

Allstate Identity Protection

Under dark web monitoring I wish there was a feature that said the monitoring was active. Also I hope that there will be more dark web monitoring categories other than having to click “other” to monitor other info that isn’t offered under the main categories.

Several useful protection services

Valuable solution, solid navigation and several services contained

Allstate

Please bring update every single day on the Allstate app and please bring new features every single day so you can try to beat Norton 360 is right now I have Norton and I’m thinking about getting your service 100% when October 17 comes just please bring updates every single day and bring new features and improve it and bring the security more high-level so that you can beat Norton start tomorrow morning please bring updates every single day and bring new features and make it more more easier and more faster to start tomorrow morning bring updates every single day and bring new features and please do that is I’m getting app 100% when October 17 comes that’s when my subscription ends with Norton 360 Deluxe but when I get your service please don’t disappoint me I don’t wanna get mad I wanna stay at the service forever please improve it 100% so tomorrow morning please bring us off a bit every single day improve it now and make it more better because if you if you’re if your identity protection company then improve it that’s your goal improve your app and make it more better improve both of your apps and just make it better the goal is to protect peoples identity do it don’t just say you’re gonna do it do it do you have to bring updates every day around you bring update every day to improve yeah that’s better than I do now

No issues encountered

I am a software analyst and have been “testing” AllstateIdentityProtection comparing it with the internet access and have not encountered any issues. I am very satisfied with the performance and see no differences from AllstateIdentityProtection and internet.

Quality Assurance Verified/Approved.

Thankful.

I debated getting this a year ago and finally did. It was easy to setup with all my accounts and devices. It hasn’t been updated in over a year. AllstateIdentityProtection could use a lot more work considering it is from Allstate it should be amazing. I look forward to them putting a lot more work and time into it!



Is Allstate Identity Protection Safe? 🙏

Allstate Identity Protection does not appear safe based on available data. JustUseApp Safety Score for Allstate Identity Protection is 0/100.
This assessment is based on our NLP analysis of 322 user reviews. Combined with the app store average rating of 4.8/5.


Is Allstate Identity Protection Legit? 💯

Allstate Identity Protection does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Allstate Identity Protection is 0/100 .
This conclusion is based on analysis of 322 user reviews.




How was your experience with Allstate Identity Protection? Post a Review




Features

In a matter of seconds, you can review your alerts, see your Identity Health status, access dark web monitoring and any additional features included in your plan, easily manage family members covered by your plan, and more – putting advanced identity protection right at your fingertips.

Stay protected wherever you are with the Allstate Identity Protection app – the all-in-one, easy-to-use app that helps protect your and your family's personal information right from your mobile device.

From start to finish, your identity theft case will be managed by an empathetic and dedicated expert that has the experience and knowledge to help resolve any and all types of cases.

With an industry leading 98% satisfaction score following identity theft we believe restoration is more than just restoring accounts, it’s about making a person whole again.

Explore our comprehensive collection of educational materials and tools, as well as alternative data sources that can help you detect identity theft before it occurs.

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Developer:
Allstate Insurance Company