Engage is your personalized health assistant. It's provided for free by your
employer in partnership with Anthem and is completely confidential. • See
your healthcare, medical claims, and employer benefits in one place • Access
Listed below are our top recommendations on how to get in contact with Engage Wellbeing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Engage Wellbeing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Engage Technologies, Inc
Tried to reset my password and a link was sent to my email address and when you click on it all it does is reopen the Engage app. When you try to click on chat support in the app it doesn’t do anything. I had to delete the app and the the link to reset my password opened up the correct website for me to reset my password and get logged in. So in summary don’t bother using the app since it is poorly written and apparent not tested.
This app is frustrating. It puts way too much focus on healthy living activities—counting steps, earning rewards for good behavior, etc—to the detriment of providing the kind of useful information and functionality that should the be the real focal point of the app. I can’t renew or transfer prescriptions to mail order in this app (I used to be able to in the old one). I can’t access claims information without first waiting for a bunch of slow-moving “rewards” content and “healthy eating” articles to load. It can take weeks for claims to be visible after they’ve been paid. I really wish Anthem would “focus on their focus” in this app, rather than trying to moonlight as a bunch of healthy living editorial writers. My company is coming under new ownership and my biggest hope is that we’ll have a different insurance provider when all is said and done.
So folks who walk get credit, but people who do regular aggressive exercise (I do several hours of Taekwondo weekly) get squat. That really encourages me! Maybe I should give up aggressive exercise and instead go for a stroll. And when you set up the app, it should default a tracker, but offer others. I set up health kit (it functions and was the only option offered) and then had to go back to set up my Fitbit app to get something I use.
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