Contact Datefit

Contact Datefit Support


Company Name:

About: FIND DATES & FRIENDSHIP THROUGH FITNESS Healthy relationships start here!
Whether you are single or just looking to connect with other fitness enthusiasts
for empowering friendships, you have come to the right place. It doesn’t
matter where you’re at on your fitness journey, you are always WELCOME on
Datefit! Named the #1 new dating app by Cosmopolitan in 2019 and featured in
Women’s Health as “the place to be to star.


 
  2024-04-11

Datefit Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.





Privacy & Terms:

https://www.datefit.com/privacy-and-data-use-policy






3 Most reported problems 😔💔

3.0 out of 5

Probably Not A Full Scam But…

2025-01-28

by Arfggghh

Definitely partly a scam. I’ve done my homework on this one. I’ve had this app for over two years, and I’ve matched with *one* person. It was a real person, so this app isn’t a full-on scam, but it’s close. There are 100% fake profiles that entice you with messages and likes, in order to get you to pay for premium. Once you message them back, there’s no response, even if they went out of their way to like multiple pictures of yours. I have now seen multiple profiles change their actual name to change identities. It would appear the overwhelming majority of profiles aren’t real because there’s simply nobody ever liking anybody. I was bribed with premium to leave a five star review, so just know that this 3ish star app would probably be 1-2 without those. The concept of the app is fantastic, but there just must not be enough legitimate people wanting to use it. Most profiles that message you are fake and just enticing you to buy premium. Stay far away.

Poor quality, don’t pay.

2025-01-29

by Bhczl

Ive seen apps created by 3rd graders that function better than this. Sometimes a text will be sent notifying that a message in the app is waiting for a reply and then other times, more often than not there are no notifications about new messages. Even after refreshing the message center there are no messages when a text notification was sent saying there is a new message. Check back the next day and there is a message that is unread with a ”3 days ago” next to the message. Where was it for the last two days? This is only the beginning of the sham of an app. There is probably one person on here running most of the accounts to keep people enticed by sending bread crumb messages.
Save your time and money.

fake profiles

2025-01-30

by Docdecibel

I tried this app out for a month. A couple weeks after I canceled I logged in and saw a message from a girl. You can’t reply or view the profile unless you pay. I took a screenshot of the profile pic zoomed in and did a reverse google image search. I found a TikTok account from a chick with a different name. So they must be using this girls likeness to create a fake profile and lure users back onto the app. If so, a totally dishonest business practice to be doing that and maybe even fraud. Shame on them if so. I suggest going to your local gym to meet people instead of this fake app.

Update: continuing to get text messages from fake accounts. I reply STOP to all of them but they keep coming. This is a violation of the TCPA. Stop texting me!


Have a Problem with Datefit? Report Issue




Why should I report an Issue with Datefit?

  1. Pulling issues faced by users like you is a good way to draw attention of Datefit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Datefit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Datefit.


Alternatives