Contact Velvet Taco Support
Company Name: Velvet Taco
About: Welcome to The Velvet Room!
The Velvet Room™ loyalty program is all about
making your life easier while earning free kick ass stuff just for eating tacos.
You’ll earn points with every purchase and get rewarded with free tacos, swag,
and experiences.
Velvet Taco Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Velvet Taco
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Velvet Taco Website
Privacy Policy: https://velvettaco.olo.express/privacy-policy
Developer: Thanx
Can I trust Velvet Taco app?
Protect your data and wallet. We investigate the developer's website (Velvettaco.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Don’t use for deliveries!
by Spencer Kaiser
I used to use this app weekly to order but something changed recently and now they no longer offer any means of contacting the courier service. I recently ordered and after 40 minutes the status didn’t change and the only contact info I was provided was the restaurant, which had no idea what the deal was. The delivery time the app showed was 10 minutes in the past so I ended up just driving to the store to pick it up myself and then never received a partial refund for the order. I later contacted Velvet Taco directly using their contact us form and never heard back… super disappointing. Save yourself the trouble and use another delivery app!!!
Edit: I sent an email per the dev’s request and was promptly told to submit feedback through the “Contact Us Form”… ya know… the one I was ignored from. Don’t support this company, they clearly do not care.
Trick you into tipping
by JulieElizaS
If you order online or on the app, really go slow and check and re-enter the tip amount that you want to leave, because they will enter a tip for you and trick you into tipping the amount they want you to tip. The website takes a tip from you if you don’t go through and check it yourself. You cannot just place your order online and have the price be the truth. They take a tip from you if you don’t go through and check. Not saying not to tip them, but I’m saying they will take it from you. And when it’s an online order, You don’t necessarily need to tip. Or at least it shouldn’t be taken from you.
Do you like to wait?
by Bill1234826
This is a wonderful app!! If you put in an order, they have this exciting system that prevents your order from being “seen” by the restaurant for 45 minutes. So even if you put it in, drive up, ask for your food, you’ll be given the option to sit and wait or pay for your food a second time so they can START making it. You are far better off calling and saying the app isn’t working (which is factual because it’s 45 minutes behind the computer system).
Have a Problem with Velvet Taco? Report Issue
Why should I report an Issue with Velvet Taco?
- Pulling issues faced by users like you is a good way to draw attention of Velvet Taco to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Velvet Taco customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Velvet Taco.
