Contact Fuzzy s Taco Shop Support

I went to Fuzzy’s On Saturday and had my receipts to scan after we received our food. I scanned one receipt and it gave me credit. However, the other two receipts required that I waited 4 hours before I could scan my additional receipts. After waiting over six hours I try to scan my additional receipts with the same error message. The next morning I tried to scan the receipts within the three day window and still received an error message regarding the four hours between scans. I have sent three emails to Tech Support to no avail. I went to their website and clicked on contact us to let them know the problem. I have never heard back from using that method either. It would appear that Fuzzy’s no longer supports their app or the customers. It’s a shame.

I like fuzzies but this app is just horrible, I’ve tried to use rewards points or rewards specials twice and both times it doesn’t tell you that redeeming the thing has to be done in person in front of the staff in order to redeem it and it expires in less than 10 minutes. The most recent buy one taco get one free on taco rewards day said you could even use it online so I hit it and there was no way to do it at least none that I could figure out and I can’t make it down to fuzzies in nine minutes and 30 seconds. It’s just a terrible terrible app and it’s turning me away from even using the app which is one of the big badges to going to fuzzies because you can skip the line.

In the previous system, you simply received $10 for every $100 spent. If your order was $6.50, you kept the $3.50 balance and could use it later. Well worth it and kept me at Fuzzys over other options. Points system inflates price equivalent and locks in product options. You cannot take $3.50 off your bill, you have to take the entire 1250 points or nothing. My regular order is the brisket nachos—highly recommend. Retail is 7.99. But it takes 1250 points. In old system, I can get free nachos with rewards to spare after $100 spent. New system, I use all my rewards AND spent 25% more to get them. Bad “upgrade”. 5 stars to return to old system.