JustRide Bustang Reviews

After 45 minutes of trying, cannot buy mobile tickets. Might need a PhD in computer science to figure it out

Buying a ticket requires you to login to JustRideBustang but there’s no login button. It’s so hidden that I stumbled on it and can’t repeat how I got there. Then, to activate the ticket there no Activate Ticket button anywhere. No, that would be too simple. The ticket activation instructions say to go to the Main Menu, Scheduling/Fares, then Buy ticket in the Apple Store/Google play store. Huh? This makes absolutely no sense. The ticket receipt on email says the ticket should be in my Apple wallet. Well, it not there. I spent a good hour trying to activate my ticket and gave up. I mean, seriously?

App doesn’t allow you to buy online. Seems like a glitch in the system. Tells you to download app, app tells you to buy online and go to app. This is a TERRIBLE design of an app.

I've tried several times to add card details and it seems to crash JustRideBustang , just nothing works. Needs work, shows promise but needs work.

I paid for an electronic ticket with my credit card and my data got stolen: unauthorized purchases appeared in my bank statement a couple days later. Can’t attribute it specifically to JustRideBustang, but it’s very suspicious since I haven’t lost my card and haven’t used it in any unusual place since I got the ticket. Very suspicious.

By far the worst app out there! Doesn't tell you times, the route options are crap, it's a shítshow. It's fine if you ride every day but God help you if you don't! Horrible app...the website is actually worse. Their tech program must be run by PC people. There's no way that this company is run by Mac operators.

To restate what many other reviews have said, JustRideBustang is pretty bad. The Bustang website forces users to use JustRideBustang, but then JustRideBustang mostly just redirects you back to the website. Also, it’s obvious that functionality was not thought out. E.g., the bus schedule and the cost of a ticket are in two totally separate sections of JustRideBustang .

Frustrating is an understatement. It takes you from one thing to another without giving you any answers or linking you into where you can buy your actual tickets. It keeps asking me to get JustRideBustang which I've already got. Looking at all these other reviews, you all really need to look at this and fix it.

There is absolutely no feasible way that I can find—using JustRideBustang or the mobile sites that launch when you click some thing in JustRideBustang —to look at schedules. This really just seems to be a means of purchasing a ticket and JustRideBustang is so bad I don’t know that I trust putting my credit card info in to buy a ticket!

Just wanted to get round trip tix from Denver to Salida and back. Apparently it is too much to ask them to plan the route and costs for me, instead I had to click different “Lines” to figure it out myself. Being unfamiliar with the area I had to access the maps to see where each town was to see what “Line” to take. Never did figure it out. I’ll try a different company and app to see if they are more aware of how to not frustrate potential customers into shopping elsewhere.

The website takes you to JustRideBustang …JustRideBustang takes you to the website.
On top of that, neither have clear info, easy-access tickets, specific dates, nothing to help you get to a specific event (which is what bustang is mostly used for).
The website is confusing, JustRideBustang is confusing, and both lead to the other.
Everything needs to be fixed. This is the most useless and unhelpful transportation app I’ve ever TRIED to use.

Tried for over an hour yesterday to buy a ticket. Nothing worked. I’ve never had trouble like this buying anything on line. You hit “Buy ticket online” then a new page opens up that says to download JustRideBustang . I already did! I’m making this request via JustRideBustang !

Anyway, endless loop to nowhere. I accepted it as a challenge after a while and even came back the next day to start again. Of course, no luck. I will try to pay cash to the bus driver— the only way to get a ticket, it seems.

I don’t know how the design team failed to consider how all other travel booking on all other platforms works. It seems no benchmarking or UAT.

I thought Colorado had better government than this.

I find JustRideBustang practical for the ticket purchase & use; however, since the update 2 months ago, the schedule, website connection, etc. are inaccessible via data (but still accessible if one’s connected to WiFi), making it impractical for mobile devices. Please restore the full functionality of JustRideBustang . Thanks.

I can’t figure it out. It’s bad. Someone needs to fix this thing.

Quick suggestion. Can you just rename JustRideBustang to ‘Bustang’ so it doesn’t look like garbage on my Home Screen? I’m sure the marketing team really wants ‘Just Ride Bustang’ scrunched up on my Home Screen cause it committee’d better, but it looks like trash.

Lots of other good notes and suggestions on JustRideBustang in the other reviews, but this would take like 30 seconds for a developer to do, and reduce the Mickey Mouse vibe of JustRideBustang by like 3-5%. Solid tradeoff imho.

reviews are being dramatic, it really isn’t that hard to use. I saw the ratings and was scared JustRideBustang wouldn’t work, but it works fine.

use the website first to figure out which station your going to and from, and you’ll be good.

seriously, it’s a normal app, could use some retouches but nothing dysfunctional

I needed a ticket and didn’t have cash, but after download I was able to get a ticket with Apple Pay in less than a minute.

JustRideBustang is a bit of a “redirect to website” app, but it is small and supports Apple Pay for the ticket, and that is all I need it to do.

Easy to use and honestly the HIGHLIGHT of my trip smile