Contact JustRide Bustang Support
Company Name: Ace Express Coaches
About: Purchase your Bustang tickets right from your phone, and keep your tickets in
the palm of your hand! Purchase single ride, 10-ride, 20-ride, or 40-ride
passes. View all your tickets in your ticket wallet and access your account with
ease from any mobile device.
JustRide Bustang Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit JustRide Bustang Website
Privacy Policy: https://www.aceexpresscoaches.com/privacy-policy/
Developer: Ace Express Coaches
3 Most reported problems 😔💔
The Most Cryptic Website
by StuPhotog
Buying a ticket requires you to login to the app but there’s no login button. It’s so hidden that I stumbled on it and can’t repeat how I got there. Then, to activate the ticket there no Activate Ticket button anywhere. No, that would be too simple. The ticket activation instructions say to go to the Main Menu, Scheduling/Fares, then Buy ticket in the Apple Store/Google play store. Huh? This makes absolutely no sense. The ticket receipt on email says the ticket should be in my Apple wallet. Well, it not there. I spent a good hour trying to activate my ticket and gave up. I mean, seriously?
Horrible App
by Katie Oh In Texas
Tried for over an hour yesterday to buy a ticket. Nothing worked. I’ve never had trouble like this buying anything on line. You hit “Buy ticket online” then a new page opens up that says to download the app. I already did! I’m making this request via the app!
Anyway, endless loop to nowhere. I accepted it as a challenge after a while and even came back the next day to start again. Of course, no luck. I will try to pay cash to the bus driver— the only way to get a ticket, it seems.
THIS NEEDS TO BE MORE CLEAR!
by AwfulHouseFU
The website takes you to the app…the app takes you to the website.
On top of that, neither have clear info, easy-access tickets, specific dates, nothing to help you get to a specific event (which is what bustang is mostly used for).
The website is confusing, the app is confusing, and both lead to the other.
Everything needs to be fixed. This is the most useless and unhelpful transportation app I’ve ever TRIED to use.
Have a Problem with JustRide Bustang? Report Issue
Why should I report an Issue with JustRide Bustang?
- Pulling issues faced by users like you is a good way to draw attention of JustRide Bustang to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JustRide Bustang customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JustRide Bustang.
