BrightFun app not working? crashes or has problems?

BrightFun Status

Published by Jinghua Gu

BRIGHTFUN is the APP of FrankEver Smart, to build your smart life on cloud with
AI 1, Use BrightFun to control your smart devices, like switch, socket, light,
air conditioner, air purifier etc. 2, BrightFun can control many devices in one
APP, easy to access and intelligent interaction.

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Common dislikes about BrightFun app

- Disconnects from bulb

- Connection times out

- Can't connect to wifi

- Takes forever to connect

- App closes when screen locks

Have a Problem with BrightFun? Report Issue

Common BrightFun Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BrightFun app on iOS and Android devices. Solve all BrightFun app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BrightFun iPhone Issues and Solutions

BrightFun iOS app crashes, not working, errors
BrightFun iOS app network issues
BrightFun on iOS has black/white screen

BrightFun Android App Issues and Solutions

BrightFun has errors/crashing/not working
BrightFun server network connectivity issues
BrightFun has black screen

BrightFun iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BrightFun app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BrightFun app crashes or not working on Iphone (iOS):

Close and restart the BrightFun app on iPhone
Update BrightFun app to the Latest Version for iOS
Uninstall and reinstall BrightFun iPhone app
Update your iPhone to the latest iOS version

Fix BrightFun on iPhone unable to connect to server/internet connection issues::

To resolve BrightFun network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BrightFun black/white screen (blank screen) on iPhone:

Follow the BrightFun iOS app troubleshooting guide Here →

BrightFun Android App Issues and Solutions

Fix BrightFun not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BrightFun app issues:

Force Stop the BrightFun App
1. On android, goto "Settings" » click BrightFun app. » click "Force Stop".

Update BrightFun to the latest version on PlayStore

Clear BrightFun App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BrightFun app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BrightFun.

Fix BrightFun unable to contact server/ BrightFun internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BrightFun » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BrightFun » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BrightFun on android.

Solve BrightFun black/white screens issue on Android:

Follow the BrightFun android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jinghua Gu, developers of BrightFun.

100% Contact Match

Developer: Hangzhou FrankEver Electronic Co.,Ltd.

E-Mail: [email protected]

Website: Visit BrightFun Website

About this app

1, Use this app to control your smart devices, like switch, socket, light, air conditioner, air purifier etc. 2, this app can control many devices in one APP, easy to access and intelligent interaction. 3, Compatible with Amazon Alexa and Google Home, voice control is more bright and more fun. 4, One click to share your smart device with your family. 5, Powerful Cloud server and AI ensure the easy setup, fast response, excellent experience.