Contact BrightFun Support
Published by Jinghua Gu About: BRIGHTFUN is the APP of FrankEver Smart, to build your smart life on cloud with
AI
1, Use BrightFun to control your smart devices, like switch, socket, light,
air conditioner, air purifier etc.
2, BrightFun can control many devices in one
APP, easy to access and intelligent interaction.
How to Contact BrightFun Customer Service/Support
Listed below are our top recommendations on how to get in contact with BrightFun. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BrightFun. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Hangzhou FrankEver Electronic Co.,Ltd.
E-Mail: [email protected]
Website: Visit BrightFun Website
Reported Issues: 3 Comments
By Phreaktor
Constantly drops connection and times out when re-adding
I am using one Piper & Olive Smart Bulb with this app. It is always disconnecting from the bulb (not an issue with my network) and when I try to re add the bulb to the network/app it gets to 100% and says “Connection Times Out.” Putting the bulb in pairing mode works (it flashes when looking for the app/network connection) and goes solid when the app gets to 9%. Then errors out at 100%. I simply can’t use the bulb as a smart bulb anymore. About to try a different app. 😒
By Tomjung09
Doesn’t work
Can’t get it to connect to my wifi. Even more frustrating it makes me type it all in. If I jump to another app to copy my password it erases my network. When I go to connect it takes for ever, my screen locks and when I open it the app has closed
By lblumer88
The new update
I do have wifi smart plug and after the update I had to creat an account. I can’t find my plug in the list. So the only way to turn the switch on is by myself not using the app. 😠 I hope to find a solution asap
Have a Problem with BrightFun? Report Issue
Leave a comment:
Why should I report an Issue with BrightFun?
- Pulling issues faced by users like you is a good way to draw attention of BrightFun to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BrightFun customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BrightFun.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
