Contact GoToMyPC Support
Company Name: LogMeIn, Inc.
About: LogMeIn provides SaaS-based remote connectivity, collaboration, and support solutions for businesses
and consumers.
Headquarters: Boston, Massachusetts, United States.
GoToMyPC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LogMeIn, Inc.
Verified email ✔✔
E-Mail: gotocustomercare@logmein.com
Website: 🌍 Visit GoToMyPC Website
Privacy Policy: https://secure.logmein.com/home/policies/privacy
Developer: GoTo Technologies USA, Inc.
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3 Most reported problems 😔💔
Not Happy With Productivity
by North Carolina321
Usually App versions work much better than web versions, but with this App I have found it to be the opposite. There is a very bad typing delay within the app that I don’t experience anywhere else on my IPad. I’m using OS11, so it may be isolated to that. Since I use this primarily for work and emails I need to be able to move quickly through my emails, very unfortunate. Even still I tried to just use the web version and it makes me use the app. Not happy with the sophistication of this app, especially for a paid service.
Worst App for MacOs - Like a virus
by PhotoTrip
I installed GoToMyPc on my iMac hoping I could log in remotely. After about an hour I figured it out, pretty worthless. Worse however is that you can’t uninstall the app. IF you are thinking about installing this on your mac you should look elsewhere. THey have an uninstall option that doesn’t work. They have a uninstaller tool that fails miserably.
Think perhaps you can uses SUDO to remove it? No luck. Personally these people should be run out of business for creating such garbage.
Disappointing experience connecting to a windows pc
by Zupdidoo
From a Linux-based browser, I get a message: Sorry, this machine operating system is unable to connect to “...”. Please try using Windows or Mac OS X.
This is inconsistent with the product claim to “Access your Mac or PC from Anywhere”. Is this false advertising?
From an iPad, it is very difficult to navigate through the windows menu. I am very disappointed with the undisclosed limitations and awkward navigation capabilities of this product.
Have a Problem with GoToMyPC - Remote Access? Report Issue
Why should I report an Issue with GoToMyPC - Remote Access?
- Pulling issues faced by users like you is a good way to draw attention of GoToMyPC - Remote Access to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GoToMyPC - Remote Access customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoToMyPC - Remote Access.
