NielsenIQ Consumer Panel Status

Last Updated on 2025-02-07 by Nielsen Consumer LLC

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⚠️ Most reported problems ⚠️

44.4%

Not working

33.3%

Connection

11.1%

Crashes

11.1%

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Common NielsenIQ Consumer Panel Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve NielsenIQ Consumer Panel network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the NielsenIQ Consumer Panel App
1. On android, goto Settings » NielsenIQ Consumer Panel » click [Force Stop]

Clear NielsenIQ Consumer Panel App Cache and Data:
1. On android, goto Settings » Apps » NielsenIQ Consumer Panel » Storage » click [Clear Data] option. This clears both data and cache.
2. restart NielsenIQ Consumer Panel.

On android, goto Settings » Apps or Manage Apps tab.
Click NielsenIQ Consumer Panel » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto NielsenIQ Consumer Panel » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch NielsenIQ Consumer Panel

E-Mail: nielsen.odm.android@gmail.com

Website: 🌍 Visit NielsenIQ Consumer Panel Website

Privacy Policy: https://nielseniq.com/global/en/legal/consumer-panel-mobile-application-privacy-policy/

Developer: NielsenIQ

Apr 18, 2025, 12:10 PM
a user from Clermont-Ferrand, France reported problems with NielsenIQ Consumer Panel : Not working
Mar 17, 2025, 01:34 PM
a user from Hamburg, Germany reported problems with NielsenIQ Consumer Panel : Connection
Mar 06, 2025, 02:02 PM
a user from Grays, United Kingdom reported problems with NielsenIQ Consumer Panel : Not working
Mar 03, 2025, 05:04 PM
a user from Lage, Germany reported problems with NielsenIQ Consumer Panel : Login
Feb 21, 2025, 09:59 AM
a user from Plougastel-Daoulas, France reported problems with NielsenIQ Consumer Panel : Not working
Feb 15, 2025, 01:05 PM
a user from Marseille, France reported problems with NielsenIQ Consumer Panel : Login
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