NielsenIQ Consumer Panel Status

Last Updated on 2024-10-04 by Nielsen Consumer LLC

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20 User reports:
App has problems

User reports 20

⚠️ Most reported problems ⚠️

Not working

50.0%

Crashes

30.0%

20.0%

problems reported in the last 24 hours

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Common NielsenIQ Consumer Panel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NielsenIQ Consumer Panel app on iOS and Android devices. Solve all NielsenIQ Consumer Panel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NielsenIQ Consumer Panel iPhone Issues and Solutions

NielsenIQ Consumer Panel iOS app crashes, not working, errors
NielsenIQ Consumer Panel iOS app network issues
NielsenIQ Consumer Panel on iOS has black/white screen

NielsenIQ Consumer Panel Android App Issues and Solutions

NielsenIQ Consumer Panel has errors/crashing/not working
NielsenIQ Consumer Panel server network connectivity issues
NielsenIQ Consumer Panel has black screen

NielsenIQ Consumer Panel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NielsenIQ Consumer Panel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NielsenIQ Consumer Panel app crashes or not working on Iphone (iOS):

Close and restart the NielsenIQ Consumer Panel app on iPhone
Update NielsenIQ Consumer Panel app to the Latest Version for iOS
Uninstall and reinstall NielsenIQ Consumer Panel iPhone app
Update your iPhone to the latest iOS version

Fix NielsenIQ Consumer Panel on iPhone unable to connect to server/internet connection issues::

To resolve NielsenIQ Consumer Panel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NielsenIQ Consumer Panel black/white screen (blank screen) on iPhone:

Follow the NielsenIQ Consumer Panel iOS app troubleshooting guide Here →

NielsenIQ Consumer Panel Android App Issues and Solutions

Fix NielsenIQ Consumer Panel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NielsenIQ Consumer Panel app issues:

Force Stop the NielsenIQ Consumer Panel App
1. On android, goto "Settings" » click NielsenIQ Consumer Panel app. » click "Force Stop".

Update NielsenIQ Consumer Panel to the latest version on PlayStore

Clear NielsenIQ Consumer Panel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NielsenIQ Consumer Panel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NielsenIQ Consumer Panel.

Fix NielsenIQ Consumer Panel unable to contact server/ NielsenIQ Consumer Panel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NielsenIQ Consumer Panel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NielsenIQ Consumer Panel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NielsenIQ Consumer Panel on android.

Solve NielsenIQ Consumer Panel black/white screens issue on Android:

Follow the NielsenIQ Consumer Panel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nielsen Consumer LLC, developers of NielsenIQ Consumer Panel.

Verified email ✔✔

E-Mail: nielsen.odm.android@gmail.com

Website: 🌍 Visit NielsenIQ Consumer Panel Website

Privacy Policy: https://nielseniq.com/global/en/legal/consumer-panel-mobile-application-privacy-policy/

Developer: NielsenIQ

62.5% Contact Match

Developer: National Consumer Panel

E-Mail: support@homescan.ca

Website: 🌍 Visit NielsenIQ Homescan Website

50% Contact Match

Developer: Nielsen Company

E-Mail: mobilepanelsupport@nielsen.com

Website: 🌍 Visit Nielsen Website

58.33% Contact Match

Developer: NielsenIQ

E-Mail: francisco.esteves@nielseniq.com

Website: 🌍 Visit NielsenIQ On The Go Website

About this app

Earn points and exchange for cash gift cards by simply scanning your purchases and participating in the NielsenIQ Consumer Panel research surveys. * Scan & Earn: Collect points for every purchase trip you share, weekly. * Welcome & Bonus Points: Enjoy a warm welcome with bonus points for your first purchase and earn ongoing loyalty bonuses. * Redeem Rewards: Trade points for valuable gift cards from your favourite brands. * Survey & Win: Complete NielsenIQ Panel surveys for extra points. * Influence Brands of Tomorrow: Share your feedback and make a difference. * Data Privacy: Rest assured, your personal information is secure with NielsenIQ. NielsenIQ is your passport to a more rewarding shopping experience while safeguarding your data. * Download NielsenIQConsumerPanel and check your NielsenIQ Consumer Panel eligibility! Earn while you spend by joining NielsenIQ trusted Consumer Panel community! Would you like to join NielsenIQ Consumer Panel community? Perfect! We'd love to have you aboard.