Security in the Palm of your Hands
Check on your Security System from wherever
you are.
Playback stored recordings on your mobile device
See Live View of your
cameras.
Are you having issues? Select the issue you are having below and provide feedback to AlwaysSafe.
By Craig Smith 1 year ago
For the past 2 weeks are so, connecting to my NVR 490 has been very slow. I am using AlwaysSafe. The data connect rate is in the double or triple digits. That is 50 to 400 kbs. Often time system will not connect at all. Prior the several weeks ago my connect was 2500 to 3500 kbs. It does not make any difference if I am connected to the same network, cell or another network, same slow results. The network connection to which the 490 is connected is working just fine, that is all other services are working at the 20 mbs rate. It is just your system that has changed. I have done numerous reboots, disconnected Ethernet cables etc. no change. It is now a totally unworkable system.
- The app takes forever to load and fails frequently when trying to view from a phone.
- The app only starts recorded video from the beginning of the motion detected clip, making it difficult to navigate.
- The push alert feature on the app does not work.
- The app is unreliable and experiences glitches frequently.
- The email notifications fail, causing frustration.
- The cameras do not allow for live view or recorded video when not on the WiFi network they were set up on.
- The app loses signal and stops working when there is movement or noise, requiring it to search and reconnect frequently.
Leave a comment:
Complete guide to troubleshoot AlwaysSafe app on iOS and Android devices. Solve all AlwaysSafe app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Swann Communications Pty Ltd, developers of AlwaysSafe.
100% Contact Match
Developer: Swann Communications
E-Mail: [email protected]
Website: Visit AlwaysSafe Website
Check on your Security System from wherever you are. See Live View of your cameras. Save clips to your phone.