Contact GOWOD Support
Company Name: GOWOD
About: Created by CrossFit® practitioners and health professionals, and already used
by more than 1,000,000 people including the best CrossFit® athletes on the
planet, GOWOD is the only program designed to improve your flexibility and
mobility in a totally personalized way!
TEST YOUR MOBILITY FOR FREE!
Download
GOWOD, discover your mobility score, and access for FREE one of the largest
video libraries of mobility exercises (more .
GOWOD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GOWOD
Verified email ✔✔
E-Mail: contact@gowod.eu
Website: 🌍 Visit GOWOD Website
Privacy Policy: https://www.gowod.app/privacy-policy
Developer: GOWOD
Privacy & Terms:
https://www.gowod.app/terms-of-use
5 Most reported problems 😔💔
Hi, On March 23,2024 I purchased a subscription for a year at $ 107.99 but haven't access to the app yet. Please let me know what should I do Thanks Sina
Hello I cancelled my membership 12/20/2020 you have been charging me $9.99/month for the last 11 months. By my calculations, you owe me a refund of $109.89. Thank you Kirk Monismith
No Premium access
by Nomurphno
I was having issues right off the bat gaining premium access on iPhone. I requested support and got an email back very quickly. Their customer service is great. I followed the directions explicitly in the email to register for premium access external to the Apple App Store. The GOWOD app asked for my credit card info which i happily provided, stoked to finally use the app as intended. However, after I provided my CC info and submitted, it went to a loading screen and was loading for at least ten minutes before I closed the app. When I opened it back up, I still had no premium access even after I provided my payment info. That is extremely concerning to me. It’s clear others have had success with this app but for me it has been an enormous pain in the neck.
Connection errors and pricing complaint
by Katkutter1
I downloaded this and did the test. I then signed up for the free-trial HOWEVER, the app will not recognize the purchase. I believe it is due to being signed in via Google but the app uses the App Store for subscriptions. These are very different for most people.
Also, when attempting to find a way to fix the above issue, I noticed that the monthly price listed under the “premium” tab in settings was $2 less a month AS WELL as with options for 6- and 12- month subscriptions. These are not offered via in-app purchase.
This app might be great, but there are too many programming flaws for me. I am deleting and cancelling the subscription - yes, it went through on the Apple side of the equation. May try another day if you fix this issue.
Crashes
by Ty_Bear
This seems like a fantastic idea to have however I have had several problems with the app 1.) continuously crashes. I can’t even get through the mobility test even if I shut all the tags off and switch WiFi. Has anyone else has this problem? 2.) computer accessibility. It would be great to have access to use this program in both phone app and computer, for when you want to do your mobility work at home.
Although this review has nothing to do with the customer service I am solely leaving this review for the actual product. The customer service has been fantastic. They have even contacted me though Instagram messenger.
Have a Problem with GOWOD? Report Issue
Why should I report an Issue with GOWOD?
- Pulling issues faced by users like you is a good way to draw attention of GOWOD to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GOWOD customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GOWOD.
