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⚠️ Most reported problems ⚠️

Something else
71.4%

Crashes
14.3%

Not working
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RxRefill Problems 😠👌🔥

- Confusing for first time users

- Requires patience to use

- Lowest bidder for developing the app

  5 Reported Issues: 😵🆘🛟🚨📢

Lester Martin
2024-01-08

va rxrefill freezing up when i open app a circle just spins won't let me go to refill

James Burnette
2023-08-08

I'm constantly crashing on my Android. I really need my meds. I've done EVERYTHING possible for the past two days! *aggravating

TERRI TERRY
2023-08-08

The app continues to crash on my android. I have uninstalled, reinstalled, cleared cache, forced stop and nothing has worked. App has worked fine for over a year, this just started on Friday.

Joseph Williams
2023-01-08

i keep getting an error , the user is denied on rxrefill

Kathleen Jondall
2022-07-25

After an aggravating (but understandable) verification process I was finally able to log into the VA RxRefill app to help manage my father's prescriptions. Unfortunately, I still can't use the app because I keep getting an error message that says "The User is denied in RxRefill".

Showing 1-5 of 5

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Common RxRefill Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at US Department of Veterans Affairs (VA), developers of RxRefill.




About this app

The Department of Veterans Affairs (VA) Rx Refill mobile application (app) allows you to request refills of your VA-issued prescriptions, track prescription delivery, view prescription history and access medication lists on My HealtheVet from the convenience of your mobile device.  RxRefill works in conjunction with the Rx Refill feature within My HealtheVet, and refill requests submitted through RxRefill or the My HealtheVet website are trackable using RxRefill ’s Track Delivery feature.  If you need assistance with the Rx Refill Mobile App, dial 1-866-651-3180 to speak with a Help Desk Representative.  The Help Desk is available 24 hours a day, seven days a week.