Protection 360 Status
Are you having issues? Select the issue you are having below and provide feedback to Protection 360.
problems reported in the last 24 hours
Summary of Protection 360 Problems 😠👌🔥
- There was a lot of trouble using mytmoclaim online.
- Switching to T-Mobile was a mistake as the bill was more than expected.
- There was a lot of back-and-forth between T-Mobile and Assurance.
Have a Problem with Protection 360™? Report Issue
Common Protection 360 Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Protection 360 app on iOS and Android devices. Solve all Protection 360 app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T-Mobile, developers of Protection 360.
Automatically available at no extra cost to all Protection 360® customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Protection 360 by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Register in Protection360 with your T-Mobile phone number to enable services and verify your eligibility. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. If you’re not eligible for technical support, that feature will be removed 14 days after registration.
