BetterSleep app not working? crashes or has problems?

BetterSleep Status

Published by on 2022-09-15

→ “Best app for sleep” – Reviewed.com → Named Apple’s "App of the
Day" over 65 times → “The most positively reviewed app in the history of the
Apple Store” – Business Insider Relax Melodies is now BetterSleep.


I have a problem with BetterSleep

Are you having issues? Select the issue you are having below and provide feedback to BetterSleep.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
321.4%

Crashes
92.9%

Not working
7.1%



Reported Issues: 90 Comments

By Stephanie
Nov 17 2022

It turns off in night but I don't have a timer set



By maria cardani
Oct 20 2022

Crashes after opening!!!!!! Seriously???? Just paid for for premium ….



By E
Oct 17 2022

Wife was having issues with the app. There’s an update out that fixes it.



By Melissa McConnell
Oct 17 2022

App will not open



By Melisa Geleott
Oct 17 2022

App crashes after opening. Please fix this!!!



By Peter Knight
Oct 17 2022

This app was fine until last night and now it opens and then crashes… So weird…



By Scott
Oct 17 2022

A second or two after I open the app it crashes and goes back out.



By Kari
Oct 17 2022

App starts to launch and then crashes immediately. Restarted iPad and same issue.



By Addison
Oct 17 2022

The app crashes right after I open it.





By Daryl Minton
Oct 17 2022

App keeps crashing. Won’t load or open. Everything is updated. App and software.



By Jennifer
Oct 17 2022

App crashing as soon as I attempt to open it. Tried deleting and uploading app and still have same issue. Performed phone updates. What is the fix??!



By Deborah Leyva
Oct 17 2022

The app closes as soon as I tap on it! What’s going on?



By Ryan
Oct 17 2022

App would crash as soon as I opened it. Ended up deleting the app and reinstalling. Has worked fine since



By Leslie
Oct 17 2022

App crashing at open



By Angela clasper
Oct 16 2022

All is crashing as soon as I open it.
All trouble shooting done and still not working.



By Lucas Bourne
Oct 16 2022

This app is crashing when I open it. I’ve had this for 5+ years and never experienced this issue. Fix now.



By Emma
Oct 16 2022

Crashes immediately after opening, although still open in background. Tried on different devices. Tried deleting and reinstalling. Tried turning off devices and back on. Have latest update. Please help!!! My twins don’t know how to sleep without 😬



By Rasmus R
Oct 16 2022

app crashing as soon as i open it
- nothing seems to work - please help



By Colette Rees
Oct 16 2022

App crashing for past two days. Nothing fixes it





By Judi Coleman
Oct 16 2022

app suddenly won’t load. I’ve shut down my phone and have also done a system update hoping those would correct the problem.



By Sarah Benvenuto
Oct 16 2022

Fix your damn app



By Anne
Oct 16 2022

App closes as soon as you open it



By Mikey
Oct 16 2022

I tap on the app and it puts me to the load screen then immediately shuts down and kicks me out. I deleted it and reinstalled it and it still didn’t fix the issue.



By Cynthia Creamer
Oct 16 2022

Ap crashes when opening.



By Dana Wyatt
Oct 16 2022

When I open the Better Sleep app it immediately closes



By Bob
Oct 16 2022

To fix closing app issue.

Go-to general storage in settings
Select better sleep app
Select offload app
Delete app
Reinstall from app store



By Karissa
Oct 16 2022

Ever since I downloaded the most recent update I can’t even use the app without it crashing within 1 second upon opening.



By Tony Turner
Oct 16 2022

Keeps crashing as soon as I open it. I even deleted the app then reinstalled. I also restarted my iPhone



By Sarah Ashton
Oct 16 2022

So has started crashing immediately after opening it. Wondering if anyone else found a solution to this.





By Michelle Z
Oct 16 2022

Last night: App crashing/not even loading. Uninstalled, reinstalled, no change.
This morning: Still crashing 8 hours later.



By Maureen
Oct 16 2022

The app is crashing as soon as I open it. Panicking a bit as I rely on it for sleep. I’ve deleted app and reloaded it but same problem. I also restarted my phone. Any help you can provide would be appreciated. Thank you



By Lori Beckman
Oct 16 2022

App crashes upon opening, shut down device, restarted, still crashes



By Aimee G
Oct 16 2022

App immediately crashing when trying to open it. Tried last night when going to bed and again this morning with no luck.



By Shannon Anchaleechamaikorn
Oct 16 2022

App crashes as soon as it opens. Please fix asap. I use



By Brian Martin
Oct 16 2022

App keeps returning to Home Screen when trying to open it. Just started last night when I tried opening it before bed. Still doing it this morning. Tried deleting app and reinstalling, no luck.



By Jane Gehring
Oct 16 2022

App crashes immediately in opening



By Evelyn
Oct 16 2022

This app crashes immediately after opening. I tried removing & reinstalling. shutting down device and starting again. nothing works. still crashing.



By Jonea
Oct 16 2022

Crashes as soon as I open it.



By Ryan
Oct 16 2022

App keeps crashing second after trying to open





By Topaz Maloney
Oct 16 2022

Hi there
I love this App and depend on it for a great solid nights sleep
Thought I should leave a comment advising that I’ve gone through all the trouble shooting and restarted my phone but it will not load
Hope you can resolve it
Thank you 😊



By Shawn
Oct 16 2022

went to bed with app working and woke up to app not working! Keeps crashing immediately after I try to open app. I paid for a whole year and now I can’t use it!



By Case Margaret
Oct 16 2022

App keeps crashing. Won’t open. This just started. Ive done all of the usual fixes. Not working. :(



By Kate
Oct 16 2022

Crashing immediately after opening, have restarted phone and uninstalled and reinstalled the app. I hope it is fixed soon as I rely on it to sleep :(



By Jen
Oct 16 2022

App is crashing as soon as i open it. I dont have much storage on my phone which makes it glitchy but i cleared up almost 10 gb of storage, restarted my phone several times, and even deleted and redownloaded the app twice and it is still crashing every time i open it after working all night last night.



By Chris
Oct 16 2022

App crashes as soon as I open it, same as others have said, I have also been using the app for many years, almost since it was first started and have NEVER had a problem with it. I genuinely don’t know how I’m going to sleep (I use it for tinnitus). Will have to find something else temporarily until it’s fixed.



By Molly
Oct 16 2022

Can’t open app. It just kicks me out as soon as I touch the link. Please fix. I use this every night to sleep and have lifetime subscription. It has never not worked and I’ve been using it since 2018 when it was Relax Melodies.



By Belton Mickle
Oct 16 2022

App keeps crashing immediately after opening! Super frustrating! Have deleted the app and reinstalled- same issue!



By Isabell Rachall
Oct 16 2022

I was really interested in this app, but I can’t try it because it wont even open. Also, my device is up to date. Help!!!



By sharon filadelfia
Oct 16 2022

app crashes when i click icon. Tried restarting phone, deleting app and reloading. Nothing works.





By Sarah
Oct 16 2022

App crashes immediately after opening. Updating the app, my phone, restarting my phone, deleting and re installing the app has not resolved the issue. I have used the app for years so I’m quite unhappy.



By Liz Malcolm
Oct 16 2022

What is happening?! App closes as soon as I try to open it - multiple attempts and also tried to reload. Very disappointed. Will go elsewhere ....



By Jim
Oct 16 2022

app typically works great, but now I can't open it without it crashing immediately. Don't know how to fix it.



By Rebecca J Akers
Oct 16 2022

App closes as soon as it opens



By Rebecca
Oct 16 2022

App is crashing when opening, did every update, uninstalled and reinstalled still didn’t work. Not working on any device.



By Allan
Oct 16 2022

The app crashes as soon as I open it. I need this app to sleep.



By Jenny
Oct 16 2022

App is crashing on opening. Have tried reinstalling and restarting iPad. We have a premium account.

Please advise



By E. Phillips
Oct 16 2022

App closes or crashes as soon as I open it.



By Lori S
Oct 16 2022

As everyone here says, app is instantly closing.



By Candice Browne
Oct 16 2022

App automatically closes as soon as I click on it to open it! Have restarted phone and deleted/re-added the app.

Nothing is working





By Z
Oct 16 2022

The app crashes when you open it.



By Ruth
Oct 16 2022

App crashes literally the second I open it. This has just happened today 16/10/2022 and have never had an issue with this App before. Seems like I’m not the only one recently



By Florence
Oct 16 2022

App is crashing and won’t open. All troubleshoot followed and app still won’t work.



By Danielle
Oct 16 2022

This is the only app I use for sleep time to get to sleep because I have a lot of issues with sleep. It’s not helpful that it crashes the second I open it. :(



By Robert Valencia
Oct 16 2022

The app just started closing every time I have tried opening it. Even after removing and downloading again it still closes. Please help.



By Eve
Oct 16 2022

Oct-16-2022

Went to play rain sounds and i clicked on the app.. It shot me back to my home screen seconds later.

(Re-installed, updated and shut off phone yet nothing seems to work.) <3



By Lisa Kinnard
Oct 16 2022

App closes immediately after I open it. My autistic son has used this app to fall asleep for years and he is devastated. I don’t know what to do.



By Matthew
Oct 16 2022

App crashes immediately after selecting the app. Won’t even open.



By Rowan Medeiros
Oct 16 2022

App crashes as soon as I open it. Worked fine yesterday.



By Sarah Waldron
Oct 16 2022

App crashes immediately after opening. I have tried all the suggested fixes. Internet connection is fine.





By Salvo
Oct 16 2022

App crashed immediately after opening on iOS. Restarted phone and reinstalled app did not help.



By Marjorie Tomaso
Oct 16 2022

I have been using for years. Signed up and now crashes!!! I am furious and tired!



By Julie
Oct 16 2022

App closes immediately after I try to open. Have uninstalled and reinstalled, shut off my phone, nothing works.



By Heidi Hodges
Oct 16 2022

App crashes right after opening.



By Mrs H.
Oct 16 2022

This app is crashing on every Apple device we own, without cause. We have done all the troubleshooting we can do, and nothing is working. App seems to be going downhill with each update.



By Ayelen Bernal
Oct 16 2022

App crashed immediately when I tried to open. I deleted, reinstalled app, and still crashed.



By Madison R
Oct 16 2022

App crashes as soon as i open it, been using it forever now. it wont open at all, even after redownloading 5 times :( i have a subscription too. using the web browser for now but not all sounds continue if you lock the phone.



By Melinda McKay
Oct 16 2022

App crashes as soon as I open it 😣



By Diane Rinehart
Oct 16 2022

App crashes just after opening. Deleted and re installed and still crashes.



By Kathy T
Oct 16 2022

App doesn’t even fully open before crashing





By Mark
Oct 16 2022

App crashes after I click on it / try to launch it. I tried deleting it and downloading again from App Store. No change.



By Becki
Oct 16 2022

App closes after opening. I’ve been using this app to help me sleep for years and I’ve never had a problem. I don’t know what to do.



By Diane
Oct 16 2022

Ap crashing immediately after opening. Just started tonight after I opened the new story A lady with a star in a hole .. or something like that. It was fine until I decided to try that story.



By Ham Clem
Sep 30 2022

Now that I’ve paid for premium, suddenly sleep tracking isn’t working and the app will close itself during the night so my sleep isn’t recorded. Feels kind of like a scam.



By Emily
Jul 16 2022

App crashes immediately after opening.



By Astro
Jul 14 2022

App is crashing as soon as I open it. Don’t know what’s going on but I use this every night for sleep so I’m pretty devastated at the moment



By Seth
Jul 10 2022

App crashes immediately after opening



By Nia Weathers
Jul 09 2022

App closes as soon as it’s opened. Money was taken from my account? Much more than the monthly amount.



By Heather Wright
Jul 09 2022

app closes as soon as you open it



By Alice Morrissey
Jul 08 2022

App keeps crashing second after trying to open.





By Amy Warner
Jul 07 2022

Timer is not turning off





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Common BetterSleep Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ipnos Software Inc., developers of BetterSleep.


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Contact e-Mail: [email protected]


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Developer: Craftsman Spirit

E-Mail: [email protected]

Website: Visit BetterSleep Website



About this app

this app helps you understand and improve your sleep with its easy-to-use sleep tracker, sleep recorder, premium sleep sounds, amazing stories and soothing guided meditations.  Fall asleep easily, sleep soundly, and develop lasting sleep habits, with dreamy soundscapes, narrated stories, hypnosis and meditations that really work, all perfectly tuned to your needs.  It’s the same great app with all the sounds and content you know and love but with a new sleep tracker, sleep recorder and a beautiful new layout.  Track your sleep, understand how it works and let us propose actionable ways to improve it.  Record the sounds you make while you sleep and listen to them when you wake up.  Leading doctors, neuropsychologists, and sleep experts recommend this app .  and 91% of our listeners say they slept better after using BetterSleep for just one week.  Relax Melodies is now this app.  this app identifies when you snore, move around, sleep talk and make other common sounds at night.  Learn about the science behind your unique sleep needs and discover your personal chronotype. 



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