Contact Hanna Support
Company Name: Hannaford Bros Co., LLC
About: Hannaford Bros. Co., a supermarket retailer, which was acquired by the Delhaize Group in 1999.
Headquarters: , , .
Hanna Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hannaford Bros Co., LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hannaford Website
Privacy Policy: http://www.hannaford.com/content.jsp?pageName=MobileAppPrivacyStatement
Developer: Hannaford Bros Co, LLC
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Can I trust Hanna app?
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15 Most reported problems 😔💔
Coupon clipping. Today before I went shopping I clicked on 7 coupons. Because of past issues in being able to use them I have learned to take pictures of the coupons I wanted to use.Once again when I went to check out today the only credits I received was my "senior discount. I mentioned this to the young man and showed him the "clipped " coupons. I had used all but one of them. He was nice enough to honor them. I did put in my phone number, so there should not been an issue. As I said before I learned the hard way to take pictures. A while back when I had that issue the lady behind me said the same thing She clipped them but not processed at the register. I told her to take pictures the next time. Not sure why this happens, but I am disappointed that I have to check before I leave the store. Please review your system as to why when "all the rules are followed" the coupons are not honored Thank You, Lucille ( right now not a happy customer"
After entering user & password APP won’t take 6 digit secure code. It doesn’t allow me to type numbers in. iPad with os 17.7.10
After entering user & password APP won’t take 6 digit secure code. It doesn’t allow me to type numbers in. iPad with os 17.7.10
Not a complaint, more of a concern. Quality Control/Quality Assurance. Your store brand BBQ sauce, Sweet Original, Sweet Honey, Hickory Brown Sugar, all have an issue where the little control spout inside the bottle top is falling out on to the plate, and actually some bottles didn't have the control spout at all. This could be a choking hazard. It has happened on several of the bottles i recently purchased. Some of them are ok, but some have that issue which i assume is that the outside diameter of the plug is smaller than the inside diameter of the bottle spout. Thank you, Dennis
New email to be added to my accont
I cannot get the order button to work online. I would hate to lose my order because I spent so much time on it. I am sure there is more than obe person trying to place an order for the week onbn a Sunday evenong
Bought canned pineapple chunks a few weeks ago and the inside of the can is rusted and some got on pineapple! I have pictures!
To whom this may concern. I purchased a box of Hannaford brand cheese sticks on November 11, 2025. I decided to make some in my air fryer that same week. And I have to say it was the most disgusting product I have ever purchased from Hannaford. I have bought these before in the past and I’ve never had an issue like this. I’m hoping someone look into this and discoveries as to why QC let this product out the door. I might as well shop at Aldi’s if I’m going to get products like this under the Hannaford brand thank you for your time.
I’m having trouble signing in
I was shopping at Hanford today and my check was declined. I would like to know why.
I've been trying to get my Hannaford Rewards to open up. You keep saying I am blocked for my protection. YOU ARE NOT PROTEDTING ME. YOU ARE ONLY PISSING ME OFF. I go through all your web site directions and all i get is a big circle-jerk. I've done this several times. You will not even let me open a new account. You keep saying that my e-mail address is NOT valid. I assure you, I know my damn e-mail and I sent you my VALID e-mail. My phone number is (207) 696-3230. I am not a robot. Are you?
Your app is not working again I get a white screen that says not found!
Clumsy website/app
by John Caraco
So, I’m grateful that this service is available, and when you get to the store, the staff is absolutely top-notch. I’ve experienced multiple problems with ordering and scheduling, however. I avoid Walmart whenever possible but when I had to use their website site and app, it makes sense and is effortless pickup.
The navigability from search to my list to cart, back and forth is poorly designed and frustrating. Product descriptions mostly disappear without selecting and blowing them up, they’re poorly organized alphabetically by whatever word was randomly assigned to the beginning, and similar items are named in a different manner. When I drive in to pick up it’s acceptably efficient, but now I can’t schedule a pickup within 48 hours—too long! Hannaford needs to get a real web/app developer to do this right and I’d love it. It’s worth it, even if shoppers return to the store. Some will continue to want this kind of service.
Slow, crashes, constantly have to login
by Annieokaley
I think my title says it all but just in case you want me to explain a little bit more, this app is very slow when you open it can sometimes take up to a minute or more to load up properly. And when you’re standing in line at the grocery store and all you wanna do is give them your Hannaford‘s reward number it’s in it’s embarrassing to have to stand there wait and then it sometimes logs you off and you have to log back in standing at the register. Lastly this app used to have a sort/filter button for coupons and no longer does. I don’t know why the developers would take that button away but it is frustrating to have to sift through coupons you don’t need to get to the coupons you do need. And there are always the same coupons, never new ones
Worst app ever used
by Pidge77
This app has never worked properly. It locks up constantly, drops orders, doesn’t allow you to select a time for your order pickup (for example if you click on wednesday at 3, it will freeze and not save your time. Select it again, same thing freeze and not save the time, etc.) I usually have to exit the app several times for it to “reset” and unfreeze. This update has made it even worse! Anything you search it now shows a “loading” icon and locks at 50%, 70%, 65%, and so on! I have to delete the app to reset it every time I look something up! Who has the time to sit around for an hour to place a simple order? The absolute worst app and update ever! We depend on it especially during Covid. Let’s get it together folks.
Have a Problem with Hannaford? Report Issue
Why should I report an Issue with Hannaford?
- Pulling issues faced by users like you is a good way to draw attention of Hannaford to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hannaford customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hannaford.
