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Same problem as everyone else. Watch shows not genuine/ illegal message and is rendered useless. I am reporting your Company to the Chinese Government for fraud and lack of action in resolving this issue.

Hi After months of searching just found a Spanish you tube video that fixed my illegal issue. Basically it is the bloody app that is not working. You need to download M active 2 app, worked for me in seconds!!!

Can’t use this watch 6 LE with FunDo app as it states “disconnect, illegal device, use genuine!!” I paid £60 for this watch online-have I been scammed????

Compre hace 2 años un Reloj L5 Unotec Fit Round. Me funciona bien todavía pero cuando intento sincronizar con la APP Fundo Pro sale un Mensaje indicándome el Uso Ilegal del Dispositivo Genuino. Solicito una Solución ya que tanto mi Reloj como la APP son las originales. Gracias

I am getting the same as everyone else. Illegal device. Can you fix this? Otherwise watch is uselessness.

I have iPhone XS and the L8 smartwatch, till few months ago i didn't have any connection problem but now it says illegal device. what should i do?

Used L9 watch until recent fundo update and now get use legal devise etc. Have tried earlier versions without success. Manufacturer did not reply to emails. Bought another watch of alternative manufacture. This seems to be the best solution so avoid future grief.

I have the L9 microwear smartwatch and all I get is illegal blah blah I looked everywhere for help. Plz help

Watch L8 is Fundo Pro this error, Fundo Shit.Nelegální a pěkně posraný,opravte a neserte lidi a hlavně ať páni komunikujou z uživateli co maj problém.

do you have a fix for the P.O.S.fundo pro app so i stop getting"illegal devices", or do you not really give a sh-t. both the watch and the app are worthless right now .yeah i know your not going to do dic. guess its time to buy apple.

Witam, nie mogę połączyć aplikacji z zegarkiem L8. Wyskakuje komunikat illegal devices, please use genuine. Jak to naprawić. Telefon Redmi 9 PRO.

Every time I try to connect the watch I purchased to the app it tells me "illegal device" please advise

Have an L9 watch with version 0.1.2. Did connect to fundo well but cannot get it to connect with any version of the fundo apk s. Please advise

Bought this device for myself, it did nothing it say it would but count Mt steps. Couldn't pair with my Samsung phone keeps saying illegal device. could check my blood pressure as stated. Unable to contact anyone from fundo pro. Complete waste of money and time.

Nie mogę sparować zegarka. Wciąż mówi nielegalne urządzenie i nie pójdzie dalej.

Compre hace 2 años un Reloj L9. Me funciona bien todavia pero cuando intento sincronizar con la App Fundo Pro sale un Mensage indicandome el Uso Ilegal del Dispositivo Genuino. Solicito una Solucion ya que tanto mi Relog como la APP son las originales. Gracias

Witam, posiadam smartwacha L8 i od grudnia wszystko działało ok w połączeniu z aplikacją Fundo. Od kilku dni mam problem (wersja fundo 1.8.3.) nie łączy z aplikacją, za każdym razem kounikat: Illegal devices, please use genuine". Jak rozwiązać ten problem?

How to Fix illegal device error

Zegarek uzytkowany od ponad roku,jakas masakra,"illegal devices,use genuie.." nielegalne urzadzenie ,no jakies kpiny chyba.Jak to naprawic? czy mozna wroic do wersji fundo 1.73?podobno na tej działało

Zegarek uzytkowany od ponad roku,jakas masakra,"illegal devices,use genuie.." nielegalne urzadzenie ,no jakies kpiny chyba.Jak to naprawic? czy mozna wroic do wersji fundo 1.73?

stopped working with L9 smartwatch

As with a lot of others I get the illegal device message. Please provide a fix or refund the money for both my wife and my watch. It seems this is now a big problem.

My steps won't refresh every day. And it won't reset. My steps from the day before shows up on next day I just got last Friday. I disconnected the device to see if the problem will be resolved but it didn't. The update is on it latest version.

My Smartwatch L8 after 8 months working ok with Fundo pro APP, doesn´t work anymore. Appears the message "Illegal devices, please use genuine" Is there any help?

Hi I am having trouble with my funding watch it keeps saying illegal device how can I sort this out thanks very much for any help you can give me.

Can you please help my watch is connected with fundo pro and as started the illegal devise message can you advise me how to stop this message poping up Thanking you in advance Eric Rayner

One plus 8 a11 illegale device with fundo pro version 1.8.2. I downgrade to 1.7.4 to get the watch ”legal” en synch works.

Od miesiąca nie mogę sparować z telefonem i cały czas wyskakuje komunikat nielegalny zegarek. Nie pomogło nic, by przywrócić połączenie... Aplikacja bezużyteczna teraz tak jak smartwatch...

Fundo pro stops working suddenly with label illegal device Smartwatch L8 legal bought in china.

Salve, vorrei evidenziare un problema riguardante l'orologio che uso da più anni, tutto una volta dice "dispositivo illegale, per favore usa autentico". Potresti risolvere questo problema. Uso un P9Lite, ma ho avuto lo stesso allarme su altri telefoni. Nota: ho disinstallato l'app e l'ho reinstallata tramite il codice QR dall'orologio, ma non ho ancora risolto il problema. Esiste una App alternativa? Grazie in anticipo.

nielegalne urządzenia, używaj oryginalnego fundo pro

illegal devices please use genuine fundo pro

Like everyone else, I am getting illegal device. I tried both fixes shown on You Tube. I am only on Android (not smart phone). Is there something else I can do. Other than that, my watch is working well. I have been using it since September 2020. Please help.

The App. suddenly reported that "Tips: illegal device, please use genuine" after the iOS was upgraded to 14.4.2. My watch has been used for over one year! Pls. fix it ASAP!

Illegal watch. All these people and you just ignore them. It's time you done something about this app

the software says illegal device ??

It keeps on saying illegal advice. Not genuine. HELP!!!

I own an LG phone (LGK520K). I bought a F35 smartwatch in January, 2021. At first everything worked fine...the watch paired with the phone and so did the FunDo Pro app. Then in the middle of March this year the watch (or the FunDo app...I suspect the app) would not connect with the FunDo Pro app. The phone showed the F35 as "connected to call audio and media" but FunDo would not see the watch at all...despite many reinstalls and unpairing. So frustrating!!! The watch is now basically useless! Do something, FunDo!

Showing Illegal device not showing notifications what to do

1) How do I change the language on the watch? 2) Won't open the manual that shows on phone? 3) Heart & BP Functions not responding

I updated my app fundo pro Illegal device use genuine plzz solve

Same as all others. Keeps saying illegal device. I have iPhone 11. Please sort.

I seem to have the same problem has many others I have Smart watch and Samsung S20 Ultra on trying to connect the message tips pops up and ILLEGAL DEVICE PLEASE USE GENUINE LM

I receive the message: "Illegal device, use genuine". How to solve it? Thanx

I bought my Watch6 in September 2020. I try to start using it from 1 February 2021 after charging it. The next day the battery was flat. Why is that. Also I need assistance setting it. It's quite complex and never simple and straight forward Thank you

Fundo Pro App on iPhone shows illegal device please post update to fix this issue, otherwise this smart watch is not very smart and useless! There are many of us here waiting.

I keep getting an " illegal device message"

I am getting this message while connecting with the app *Illegal use*. Kindly resolve this issue

Same as everyone. Its keep saying illegal device and disconnect. What to do?

Since your last update in dec my watch does not connect to my iPhone when will you fix the app or do I need to buy another watch

Like all previous messages I’m also getting “illegal device... use genuine” is there a bug fix ? When is it to be fixed ? What is the solution please. I’m desperate. Thanks.

Fundo app not working for redmo a3 phone.... Error is not supported

Can’t connect my watch to my iphone

Fundo connected smart watch doesn't receive e-mail notifications!

The illegal prompt appears each time I open Fundo? How do I fix it?

Your lack of action regarding this illegal device error is a disgrace. Thousands of people unable to connect or sync. Get it fixed.

How do I fix bug "illigal watch" I have tried numerous ways to fix this but cannot do so

I have an iPhone 8+ and an L13 smart watch and I get it all connected with Bluetooth but the message on my iPhone through Fundo says “illegal devices, please use genuine” so cannot connect and use watch. Please advise what to do to resolve this problem urgently Many thanks John

Buenas tardes, descargue la app desde el google play y cuando quiero sincronizar mi smartwatch, se conecta por 2 o 3 segundos y me tira el error "illegal devices, please use genuine". Les agradeceria me digan como solucionarlo.

Hi, I would like to highlight an issue regarding the watch, it’s keep saying “not illegal device, please use genuine”. And there is no SYNC. Due to the mentioned issue. Could you please figure out this issue and support us to solve it. Note: I’ve uninstalled the app and reinstalled it through the QR code from the watch but still not fixed. Thanks in advance.

Keep getting use genuine etc. Not very happy

New watch for Xmas , won’t sync to app keeps saying illegal

I can't get the watch to pair. It keeps saying illegal device and won't go any farther.

I can't pair my phone and watch with Fundo. I keep getting the illegal devices use genuine. My phone was paired with the watch for 3 months, now it keeps giving me this message. Please repair this issue.

Fundo development, get your house in order. Thousands of watch owners cannot use your app due to ‘illegal device’ message. If FunDo Pro is not a working open source app why advertise it works with iOS and make it available on the Apple store? It doesn’t work at all with iOS as of December 2020.

Working fine, but now will not sync. I get the message "illegal device use genuine". I use a Motorola Macro One. Does anyone know what the fix is for this? I have tried uninstalling and reinstalling to no avail. TIA

Says illegal device use genuine? How can I fix this?

Hello, I bought FUNDO smartwatch from internet. It was working for a few months. After that, I get illegal counterfeit error. I can not return this product to FUNDO

I apologize but I have a problem with the latest version of fundopro with my smartwatch L13 coupled to ios 14 as it continues to decouple by appearing the written illegal device (iphone 6s). Is it possible to fix the bug? Thank you so much.

had just done an update on 22/11/2020. On 24/11/2020 morning, my watch are unable to sync. No matter how many times I add device. It connect then show, 'Illegal devices. Pls use genuine'. After that, it has auto unpair my device. What is happening again. Pls rectified the problem. If using the apps that keeps telling you to use genuine, these apps is not being supported by the genuine device too. If the apps is meant to support other devices, stop telling using genuine devices. If customer purchase smartwatches online, are all those consider as illegal devices? If so, pls remove all so as not to confuse buyers. Tks.

After 2 weeks of use I suddenly notified me that my smartwatch is an illegal. First it wouldn't even accept the connection with the watch anymore, but since version 1.7.8 is connects again. But it still tells me the watch is illegal. All contact links to the developer do not work or are broken. How to inform them?