Pampers Club Reviews

I recently bought a large size of diapers and it had three codes in it. I scanned them in right away and then started poking around on PampersClub , then realizing there’s a special deal going that codes you scan are supposed to be x4. First of all, why would they hide this? There’s no prompt from PampersClub or anything about applying this offer. After realizing that it wouldn’t retroactively credit my codes after I “activated” it since they fell in the dates and I had literally just scanned them, I contacted customer service to see if they’d help. The initial response said something about possibly crediting my account if needed and that they’d respond within ten business days with their decision. Even though the first mentions the possibility of getting credited, their answer was almost literally “sorry, you have to activate the offer first, nothing we can do”. I had already hated the update to it a long while back, but now I continue to slowly hate it more and more. Guys, they literally care THAT much about $1.80. (I’m certain they could’ve credited the points) Sure you could say the same about me, but I’m not a billion dollar company.
*starts trying harder to switch everything over to Luvs* ‘Cause I’m over it and feeling more and more disappointed with this stupid app and their “Rewards” program. I had so many points saved up before and now it’s all stupid cash that looks like it basically saves you nothing.

They do not care about your rewards or how hard you work to redeem them. They just want your money. They treated me so badly and blamed their incompetence on app glitches. They didn’t want to pay me the $5 I had earned by adding codes, kept blaming it on PampersClub and apologizing but not actually giving me my $5. They would just send me to a new rep, I spoke with about 7 and they all stuck to the same story. Telling me I’d already received it. Even though I provided records, dates, etc. I still haven’t received it and they won’t be giving it to me. They treat you like you’re an idiot but when I referenced their own Terms and Conditions, they reverted back to blaming it on an app glitch and telling me I already got paid, even though the two payments I received were for different codes, backed with details. It’s bull, all these bad reviews are very telling. After weeks of emails, they locked me out of PampersClub forcing me to upload (which never happened before) and now all my offers are gone. They’re full of it. I’m thinking of switching to honest. I don’t want to support a company that’s so shady.

Update: The new rewards system is awful. I’ve been using Pampers exclusively for the past five years for my kids. Every version of their rewards system has gotten progressively worse and this new one is by far the worst one of them all. Please heed the warnings of those of us who have spent years in this program. It is no longer worth participating in at all. I am deleting PampersClub. Thank goodness my last child has started potty training. Soon, I’ll never have to buy another Pampers diaper ever again.

The rewards program is the worst!! It takes years to earn thousands of points required for a decent reward like a toy or a book. By then, you could have just bought the book or toy yourself. The cheapest rewards are donating to a charity, entering a sweepstakes contest, $3 gift cards, and Shutterfly products which Shutterfly basically gives away every week for free. Also, every few years they change the rewards and points system in order to make it harder for you to earn a good reward. This year, they’re removing the toy and baby items rewards and aren’t rolling over the current tally of points giving us less than two months to spend them. Just don’t waste your time. It’s not worth it. If your kid doesn’t need Pampers diapers then buy another brand.

This past year, Pampers Club decided to change the way their reward system works. Before, you scanned codes and accrued reward points, as well as cash back offers. I had racked up a couple thousand rewards points. The cash back offers were random, but made me continue choosing Pampers over general brands because the prices evened out with them. The new update to their system completely stripped my account of my year long saved points (points I was saving to redeem at my child’s 1 year birthday,) before I could use them. They then took away the cash back system and offered a pseudo “cash point system” for scanned codes. It’s basically a new shirt on the same old man. The “cash” you redeem isn’t redeemable for actual cash, it’s just the same old point system they just gutted. Not only did Pampers take away our points we saved, with little notice to use them, they then took away the cash back incentives, just to reimplement the old reward point system again. Absolutely worthless for me to keep purchasing the product when I can get cheaper and comparable products from general brands.

Update: After contacting Pampers directly, I received an email response and they again reiterated that all old points were “retired” during the update, but they had attempted to contact users “across multiple platforms” of this upcoming change. (Then why did none of us know?) They reported that they would compensate me for my thousands of lost points with $5 in the new reward cash system (yep, you read that right, a whopping 5 bucks). However, a few days later when I logged back into PampersClub , nothing had been added to my rewards. I’m utterly disgusted and fed up. I will be deleting PampersClub. Although I loved Pampers products, this rewards system is a complete waste.

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There are many very mad parents after Pampers decision to switch from a points system to a monetary system, as with that switch they DELETED ALL accrued points. My son is 3 and I had thousands of points left that I had been saving. This is completely infuriating and I no longer have a reason to use PampersClub. Years of scanning and saving down the toilet. 😡

Updated review: After their response I’m even more convinced that this is a waste of time. Yes I was disappointed when they switched to the new pampers cash and (instead of converting rewards) just deleted current rewards, but that was, I guess, my fault for not checking my junk email (because moms have soooo much time for that).

The bigger issue now, that they neglected to even mention, is the fact that I had over $5 in the new pampers cash and it all of a sudden went down to $3. So now I’m loosing rewards. Did they think I wouldn’t notice? Because most times I probably wouldn’t, but I just happened to look the day before because I was looking at gift cards and then the next day some rewards were gone. So now I have to babysit my rewards?! I don’t have time for that. Thank you for making a moms life even harder.

Original review: Not only did I loose all my rewards when they switched to their new pampers cash, a week ago I had over $5 and now all of a sudden I’m down to $3. With no explanation and no history of me ever having those rewards. Not sure if they expire or what’s going on, but if I just keep loosing rewards, what’s the point in taking the time to do this?!

Well, I have officially decided the reward systems is not worth it. I am very sad to say that after almost 3 years and thousands of dollars spent on your product, I been saving my points towards a specific “gift” Pampers has yet again, changed their program! I had enough saved to purchase TWO matching rewards for my girls and then, BOOM, Pampers has just changed the program and reward values so 1) my products no longer exist and 2) so now and again at the bottom of my “savings” because the rewards values have increased exuberantly!!! It will now take me another 2 years at this rate to earn enough points for one of the lowest valued products! Shame on you, Pampers!

NOTE:
If you are a customer interested in adding the Pampers app and think you’ll have great benefits from participating in the rewards program, I encourage you, HIGHLY encourage you to read ALL of the reviews first and then decide if the time, money and effort is truly worth it! Every concern that a parent shared with the program, and the technical issues with PampersClub itself were pretty much my EXACT concerns! I am disappointed, to say the least. I am giving 1star only because my 8 y/o enjoyed the challenges (and it was often many technical challenges) of scanning in the codes!

PampersClub is ok but could be a lot better, like you could just take pictures of all the codes and not have to type them in! But since you have to type in the wet ones (witch you use more of) they could make it write in capital letters so you don’t have to keep hitting the caps button on every letter. Also I feel like it takes forever to get anything on PampersClub and the stuff they do give you for a few hundred points is stuff you can get anyways, smh! If you just go to that web page your self. I feel like PampersClub is just a waist of time really for what you go through to get anything on it. Also I don’t know about others but I’ve some how lost a bunch of points a few times now and when I write the support about it they did nothing to fix it witch pisses me off because it takes so long to get all them points. My daughter is 7 mo. And I put in all her stuff and the only thing I’ve gotten is $3 off pampers and a free magnet off shudder fly witch when I tried to use it it didn’t work! So in my opinion can say PampersClub is a waist of time and a joke.

PampersClub itself is so frustrating to use. It takes a long time to process after it scans, if it scans at all. I get an error after every single scan or type in. The history no longer shows anything so there is no way to verify if the items were actually added to my account. For the amount of effort I have had to put in over the last few years it definitely did not pay off. I will say that it was nice to get a little reward or gift when PampersClub actually worked right. Now it is just so frustrating to use that it doesn’t seem worth it all. I have emailed twice with my concerns because I can’t imagine I’m the only one having problems but nothing has seemed to change. This has been going on for quite a while and I was hoping their update would correct the issues but sadly it hasn’t. I honestly think I would have been better off not knowing about their rewards because it just causes frustration with the brand that I otherwise wouldn’t have. I would suggest keeping the bar low on your expectations and you may have a better experience.

Love the idea of earning rewards for all of the pampers diapers and wipes I buy, however, the apps ease of use could be better. Pampers needs to make the wipes scannable- it’s a pain to type in each individual pack of wipes on PampersClub . Also, “instant rewards”- I click on them, but where they take me in PampersClub and what I’m receiving from it, is hard to follow/unclear. As a first time mom, I don’t have time to keep clicking in hopes of getting a reward. Feels like click bait, which is not a good feeling when again, you’re a mom trying to keep afloat and also save your family some money. Overall, I scan my diapers, but actually getting anything from the points I earn, could use to be improved/easier/more straight forward. Not to mention, the shear number of points to actually earn anything is exorbitant and the prizes not very helpful. Example- I get coupons for diapers in the mail or the store is having a sale, and you can’t use the sale and a coupon, so the coupons from the pampers app points are a bust. Better prizes at realistic point values. Diapers and wipes are not cheap, reward your loyal customers accordingly.

I had read the previous reviews of parents who stated that once you earn enough point/coins etc. to purchase something nice, Pampers change the rewards program and you basically lose everything you’ve earned. I just had to see for myself. I basically had been earning coins/points diligently for almost 2 years when BOOM Pampers come through and wipe those points out, changes the program, & act like you’ve never spent a dime with them. It really makes consumers feel under appreciated and under valued. I bought boxes and boxes of wipes and diapers and basically lost credit for every dollar I spent. This new program makes it to where I have to now work my way back up from the absolute bottom. None of my previous points rolled over to the new program. Not even an incentive to acknowledge that I have been supporting Pampers and PampersClub for almost 2 years. But I refuse to work my way up from the bottom again so I will no longer be participating in this rewards program.

It would be a 5 star if not for the fact that I lost my account. It literally just vanished and there was absolutely no recovering it because somehow pampers deleted my entire account and I lost all my pampers cash. The messed up thing is I had my account since 2013 from my 8yo and now I have a 10mth old. I had no joke just gone through 3 cases of diapers and 2 cases of wipes redeeming the codes days prior to my account vanishing. I attempted to reach out to pampers with a picture of one of the just redeemed codes and stated that I was sitting on tons more of the codes I had just redeemed. Hoping that with the list of codes maybe they could recover my account or at least give me credit for all my just redeemed codes since I had to start a new account. But nope I received no response from pampers regarding my vanished account! No response , no credit for my lost codes & cash, nothing but having to start a new account. One I even used a new email with hoping they would respond and be able to restore my account with my normal email.

I wish they would change the amount of points rewards cost or increase the number of points you earn. Just like many other low rated reviews state I’ve bought my now 2 year old son nothing but pampers products and have always redeemed my points and with the points I have collected as of now all I can get is a $10 gift card, a $10 toy or a $7 cup/bowl. Typically reward programs are made to show appreciation for loyal customers. This program offers you $5-$10 rewards after you spend $100s of dollars. You get anywhere from 10-27 point on wipes and 36-40 for diapers. Prizes are for the most part 2,400-6,800 points. Gift cards are exchanged from point to cash 1,000 = $5 and 2,000 = $10. You can enter sweepstakes that are 50 points per entry but chances of you winning anything aren’t high and 50 per entry is pretty high. When you barely get that much after buying a $30-$40 box of diapers. It would just be nice to make prizes more possible to actually be able to redeem. Good prizes only seem realistically redeemable if you have multiple children in diapers in your house.

PampersClub itself works fine. Honestly, I would have given them 5 stars had they not changed their rewards system. I have had my daughter in Pampers her entire life (16 months) and I had been saving my rewards to put towards more diapers. They have removed the option to receive diapers as a reward, which is extremely frustrating as the rewards are given for buying that product. To remove the ability to redeem my rewards for more of their product (which is what I would have thought they would want) makes very little sense to me. I can now be rewarded with a nice USB instead, or some LEGO’s that my daughter won’t be able to play with until she’s 3+.

If I could switch I would; however, I can’t because my daughter is very sensitive and their pure line is the only thing that doesn’t irritate her. I do believe revamping the rewards system has merit, but I think taking away the diapers reward option was a bad call. It’s disappointing because I do believe the quality of the product is wonderful, but this feels like a rip off to loyal customers who have spent a lot of money.

I would have given 5 stars because I have been using solely pampers and PampersClub for over a year, but I’m greatly disappointed in the new prize updates. The number of coins you need to get something is outrageous. They have also upped the type of prizes, which is nice, but by the time I get enough coins I won’t need that item any more. I like having smaller prizes for less coins. A few months ago I got personalized address labels for a good price, but now you can’t have that type of prize anymore. Even the sweepstakes are 50 coins to just enter. That’s a lot of diapers and wipes to purchase just to have your names entered. I get they were trying to make PampersClub better but it’s totally not worth it. We buy so much product from them, the least they can do is be more fair with the prizes and also add the option to get more diapers! I am thinking of switching. I recently had to use Luvs and they worked just fine for my son, and are much cheaper!

PampersClub is ok, and if you’re a parent with a diaper wearing child, it definitely makes sense to have. Why not get perks for using diapers and wipes. My problem lays in the bonus offers. Periodically PampersClub offers bonus offers (ie. 4x’s rewards for diaper codes) however, unless you have push notifications turned on, you will never know they exist bc the bonus section is never updated, and even after receiving a notification you will be unable to find the offer in the bonus offers section making it near impossible to take advantage of these offers as they only take affect if you “activate” the offer. Perhaps they should lessen the offer or the time available and offer it to all users without having to frustrate their users trying to hunt down the notification and multiple attempts to even have it show up in the page where it should be reflected.
I have not attempted to redeem my earnings, so I cannot comment on that portion of PampersClub yet.

I used pampers rewards through both of my daughters diaper days and it is an amazing way to get rewarded for buying pampers brand. I exclusively use pampers with my first daughter so I racked up points like crazy and redeemed them for potty seats I still use to this day almost 4 years later! I am doing the same with my two month old and I’m excited to see what I get this time. The only cons are you have to type in the wipe codes instead of being able to snap a picture of them which is a pain because I go through so many wipes I may not get to them right away and codes get harder to read, and typing them is time consuming. Also the rewards aren’t the best ever, so it could use better trinkets for lower point rewards, it takes almost three years just to get something you can just buy in store or a coupon you get in the Sunday’s paper every month. Besides that I’m just happy all that money I spend on diapers and wipes doesn’t go unnoticed.

PampersClub is great and easy to use. As someone who only uses Pampers products for my little ones, it’s great to have a loyalty rewards program. It’s easy to enter the codes and I like that it is codes versus uploading receipts or using a store loyalty card. Another diaper brand has a loyalty program that requires receipt uploads which, not only do I always forget to do, but it is time consuming and my receipts are often very long and full of non-diaper items that make it harder to find the diaper line items. Entering the codes on the packages is much preferred in my book.

The only complaint I have is that it would be nice to have some different reward options. Coupons are nice but I already get them in my newspaper and can print them. I would love to see some gift card choices or a more diverse choice of actual items instead of coupons and discounts. Even the diapers themselves don’t seem worth the point values since I shop sales and use coupons.

All in all, if you’re a parent with kids in diapers still, this is PampersClub to have and the brand of choice for our family.

We’ve really liked the pampers line of products so I decided to try the entering the codes. Luckily I got an iPhone because it was no longer available for iPad and I stopped being able to enter codes on my laptop through the webpage. I don’t know if I did something wrong but it appeared more like it was only going to be an app available on Apple or Google play. Last year I earned $72 of actual cash to my PayPal account. This year though it looks like they switched from calling them points to cash but it’s technically not cash it seems to be points. There’s a statement clarifying no cash value to the “cash” in your rewards so that’s really confusing. If you dig around in PampersClub , you will find the other items you can get besides coupons. I don’t need the coupons as I already bargain shop sales at multiple stores. I tried to link it to my Kroger account for more points but I am not sure if it ever worked. Overall pretty easy to use and they do provide some nice short parenting information about your child’s development.

Updated Review:
Initially after using PampersClub for over six months, maybe longer, for some reason it suddenly appeared to be making me sign up again and start from scratch. Zero points. I wrote a negative review and got a response from customer service:
“Your account data is stored in our internal systems and fed to PampersClub when you log in, so there's nothing you can do to lose your account. We can find your original account and help you get logged back in.”

So in the end I have everything I earned. Customer service was quick to respond. That’s worth a good rating. However, with the latest update it is a pain to use the camera to scan codes. And if you don’t use your current points ASAP, they lose quite a bit of value. Why change something that was already good? That detracts from my rating. PampersClub and collecting codes is still probably worth your time, but I for one will have to see how the new points system treats me before deciding.

I have been dutifully entering codes for nearly 7 months so I could redeem them for diapers. Those things are expensive! I finally reached the point balance needed for a free box of diapers, and now the rewards catalog is revamped, such that no diapers are available and my 2k+ points aren’t really enough for anything worth having. The calibration is off. By the time one has enough points for, say, a baby spoon, that person will already have baby spoons because the baby will have been eating solids for several months. I guaranty you that you will have already purchased a baby thermometer by the time that you earn enough points for one. I took advantage of every special points offer and entered all of my points for nearly 7 months. I’m gullible, I guess. I used only pampers products (even bought swim diapers, which are pretty useless), so I could earn points and get a box of free diapers, which would save me about $40. But now the diaper prize is gone, every prize requires a disproportionate number of points, and honestly I don’t even want any of the things offered as prizes. I guess I’ll redeem my points for a single baby sock, switch to less expensive diapers, and move on with life.

Suddenly PampersClub cannot be updated and is no longer compatible with the device I’ve always used with it (Samsung tablet). It will no longer open. It also does not let you enter codes on their website. Over the 3+ years I’ve been using PampersClub , the rewards have extremely decreased in value. The top rewards used to be tricycles, wagons, etc. Currently the “top reward” is a rug that you can either save your points for years for or go buy elsewhere for $30. Most of the “rewards” now are entries in sweepstakes or discount codes that you can find for free elsewhere online. Very disappointing that I have saved for long long and can no longer get anything decent. On another issue, the one time I brought up an issue of the wipes packs with the printed codes being consistently unable to be read, customer service was ineffective and didn’t do a thing to appease me (issue in question was worth 10 points aka minimal). Pampers rewards has really gone downhill.

I’m just another busy mom who was excited to get the chance to save a few bucks now and again since I was using this brand anyways and coupons for diapers are hard to come by. It took a few months to get to the points needed for the first coupon reward (500 pts for 3.00 off) I had just bought a box of diapers so I thought “ok great I’ll just use it on the next purchase surely it’ll be in the mail by then”. That was 8 weeks ago. They don’t give the coupon reward by email either, they mail it. It didn’t get lost. It was never sent. And apparently I’m not the only one not getting the reward that was earned. Sure they make great diapers and I’m sure have no trouble with sales but to promote a rewards program to loyal customers and not give the reward reflects poorly on the brand. As a busy mom who barely gets 15 mins to myself a day to even use my phone much less find time to enter codes, this ended up being a waste of time. If you’re not going to give the reward, stop offering them.

I love that Pampers offers a loyalty rewards program! However, they rewards them self are continuously going downhill. Most rewards are for a photo gift which I receive free offers and discounts for in my email all the time, or it is a % off of a purchase or subscription that I am not interested in, or could get the same coupon by signing up on their website. There used to be high value diaper coupons and gift cards which was great and worth the time to save up points for, but those are long gone. Also rewards require a very high number of points to redeem, seems like it takes a year before you have enough points to redeem an actual product (not coupon for one) like a small toy or book, which your child will likely have outgrown by the time you actually get it in the mail. Again, good idea, better than no rewards I suppose, but could be better, and is getting less rewarding for customers.

In order to earn the points you obviously must purchase a pampers product. Well Walmart has a box of parents choice diapers size 1 of 416 count for a little under $37 & pampers size 1 diapers the highest count box I have seen is 125 & the price is a little under $39. The parents choice diapers are just as good as pampers & you get 3x’s the amount for $2 less. The points you receive for spending that kind of money isn’t that high & when you use the points it’s 2100 points for a 32 pack of diapers. Do you know approximately how much money you have to spend to earn 2100 points??....over $1000. That’s truly insane to earn only 32 diapers. For a company that makes as much of a profit as they do I would think you could earn a larger count package of diapers. Definitely not worth the time to type in these large point #’s, they are like 16 numbers & letters a piece. So not worth the time especially with a newborn. You can just spend the $37 to get 416 diapers at Walmart that are seriously just as good.

I personally don’t understand why everyone is leaving such amazing reviews...perhaps they’re getting free stuff in return? All I know is that you only get 20-70 points per diaper box/package, with the average for me being 36 points...and at that rate I’d have to have 5 children in diapers at once to even come close to accumulating enough points at a reasonable rate to get any worthwhile rewards. The only rewards I can afford after buying diaper box after diaper box are 2 free 4x6 photo prints or a free 3x3” magnet...and those took 5 boxes of diapers just to get to!! I mean, I guess it’s nice that for every 40 boxes of diapers you get a $5 eGiftcard....but I’m sure p&g can afford to have a better rewards program for hardworking moms and dads that spend an arm and a leg for a box of diapers that usually doesn’t even last a month! Call me ungrateful, but I don’t think it’s fair to call this is a rewards program when the rewards are so far out of reach it’s not even funny.

Title is the basic, particularly considering you don’t have to keep up with receipts like some other brands... also I did have an issue once with points rewards where I got an email link to complete a survey and also a request through PampersClub . I followed through email and not in PampersClub and the points were not automatically added to my account as expected... but contacting customer service through PampersClub was easy and the rep was very helpful, saw where I hadn’t done it through PampersClub but the associated email and automatically adjusted my points balance by adding them. The customer service just for this feature is excellent.

38+ dollars in "points" that are useless to me as now with this "new and improved" rewards catalogue my only option is diapers. Guess it's my fault...when I got the email about the new catalogue I thought hey maybe it will offer more than just photos...fail!! I lost. Now I have almost 40.00 for diapers...maybe I buy the largest size they have and keep them until I need them myself. Waste of time.

App is easy to use but I'm thinking it's more work than it's worth. I put in 4 codes from huge boxes of diapers and 16 wipe packs and I'm at $1.80. So you get about 2% to use to buy more Pampers stuff. I only have used Pampers since my twins have been born last year and I'm very disappointed on how it is now. I never get coupons in the mail ever. If you use their rewards program you're more than likely a regular customer that buys their diapers and that's how we're treated. 2 friggin percent! Plus I'm adding it's a pain to have to add all the codes so I know I don't add even half of them. I think it's time to switch diapers and wipes out if disappointment.