BJs Wholesale Club Reviews

BJs Wholesale Club Reviews

Published by on 2021-09-30

The BJ’s App has everything you need to make the most of your Membership.
Enter In-Club Mode when you visit a Club to access that location’s helpful
mobile features. • Add-to-Card Coupons Browse and add coupons directly to
your Membership Card (no scissors required). Your clipped sa...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

BJs Wholesale Club Reviews

  • By

    Great app

    I’m very happy with this app, it’s a lot easier to have all coupons you need on your phone, vs having them on paper and keep forgetting them in the car or at home. I downloaded the available apps for every single store I shop, and I keep clipping, it’s making my life I much easier! Many reviewers are taking stars off only because there are hundreds of coupons and it’s time consuming to go through all of them to clip the ones you have on your shopping list. I do not understand why going through each coupon, while you can just clip all of them that are available (shouldn’t take more than 1-2 minutes to do it), and then clip once every few days, or just before you go shopping for new ones. This way, whatever you buy, there’s no way you can miss any available discounts, if they’re all clipped.

  • By


    Is there not a function for the customer to build a “favorites list or lists” for “quick and easy reorder” of very common items <toilet paper, paper towels, pet food, water, coffee, can goods, dry goods, medicines, supplements, razors, soaps, detergents, condiments, seasonings, etc, etc, etc.....> that both BJ’s and their customers know we buy over and over again. While the BJ’s app has the functionality to customize your specific order it’s time consuming to go through and add coupons individually <if you’re already a club member and we’re clearly moving past the days of scissors and paper coupon cutting; why aren’t these discounts included> and have to search for and rebuild your shopping list at every interval to reorder many of the items that we all know we repeat buy. In this day and age with the available technology, shouldn’t this be more streamlined to save the customer time and make this a better shopping experience. If this functionality exists and I’m not seeing it please let me know. From a loyal BJ’s customer who also occasionally shops the other warehouse stores, I’d like to see the functionality and app features streamlined to make it easier to buy!! <4-5 stars if this were a more streamlined experience>.

  • By

    Power Shopper

    I shop frequently at BJs and get some really great deals. I will be honest that you need to know your prices because at times I get things on sale at other supermarkets at a better price. If it is something I use infrequently it does not pay to buy in bulk, but dollar for dollar when I break down the cost I get a better deal at BJs 95% of the time. I also buy lots of clothing, good quality at excellent prices. I also find that the set up of the Store also makes a big difference in how much I shop. For example I live and work within 1 mile of 3 stores (Remsen, Gateway, and Bayridge. ). I use the Remsen store for convenience but I absolutely love the Bayridge store because everything is so well organized (especially the frozen foods section) I can find what I want easily without roaming the store for the better part of the day which can be frustrating. The store is also very well stocked, and the staff is very helpful and friendly. In summary if you shop a lot then it pays to shop at BJs the savings will offset the annual fee.

  • By

    Too much work

    Would be so nice if BJs can just make coupons auto so we don’t have to keep going through scrolling forever on what is on sale BFr we get to the club and then scroll again to see what was selected. And then in some cases want to try something new but can’t make the picture larger to see the exact type of the product. Is it too hard to enlarge a picture in this day of age???? The app it self works fine but the concept is out dated. Spend 20 minutes of going through coupons for 30 minutes of shopping I have to do per week. And then there are in club specials??? Just have all coupons come off auto and stop wasting money and environment resources on paper. Have the app show all coupons. Lastly good luck trying it id a coupon during the check out process. When the coupons come off all the way at the end I might add when u scan the product it is in Greek Hebrew or Arabic or some space language. Have the coupons come of when products are scanned so we can keep track. It is 2019 this is all common sense not some MBA degree stuff.

  • By

    Not a happy customer

    I Looked up a seasonal item & read that the nearest club Manchester, CT (used the store locator) had two of the items available. When I got to the store there was nothing, I couldn't find the item. When I asked for help at the customer service desk, the young lady looked it up and said it showed there was two available. I went back in the area she sent me and nothing. I asked for help finding the item but the young lady told me "there is no one to help, if the item isn't on the floor then we don't have it." I questioned "why would it say there was two in-store if you don't have them?" She replied "The system takes 24hrs to clear an available item once it's purchased, so maybe someone bought it recently & it didn't clear yet." I didn't want to continue the conversation because it wasn't helping me and the line was getting long. I had no other choice but to go to another store & buy a different style, brand & had to pay more. I've have worked in customer service in the past. The young lady failed to call a supervisor or floor person for that department (which I asked for), maybe it was on a shelf up high. Also she could of looked up another store.

  • By

    Express Pay is where it’s at!

    No need to clip or pre-select coupons on the app. Scan item, and applicable coupon pops up with it. Silly that you still have to tell app to apply coupon. Can’t BJs just apply all coupons when you check out like a sale? Like who doesn’t want the savings?! Anyways this express pay is best way currently to get to use the coupons you want without having to search and clip or tap for over an hour. Only two downfalls with express pay. Limited to 15 items and a certain dollar amount - why?- and both times I have used it, person at exit either needed tutoring in how to “check” me out or didn’t have the device they needed to do what they needed so I had to wait by door longer than usual with just a paper receipt. Hoping in time if more customers use app, the employees will be more experienced and ready to do the clearance process at the exit. App itself is awesome! No more lifting items out of cart to scan and pay.

  • By

    Awesome app

    I love the BJ’s app. It’s super convenient to select coupons I’d like to use before a trip and electronically load them on to my membership card instead of having to fiddle around with the paper coupons. I also like how you can search around at other BJ’s clubs near you to find deals if your home club doesn’t have the item that you want in stock. The only improvement that I wish they’d introduce to the app is the ability to sort your clipped coupons by expiration date, that way you know what items you need to get a jump on purchasing. I also wish they would allow you to “unclip” coupons, should you change your mind. The coupons pile up quickly, so having to scroll down a lengthy list can be tedious if you’re trying to search for the coupons that will be expiring soon. Regardless, it’s a fantastic app. Makes my BJ’s experience that much smoother. This app is a fine example of how technology can improve our lives and save us valuable time. 👍🏼

  • By

    This app is great...for it being new

    I love the idea of this app. I can’t tell you how many times I’ve gone to Bj’s and forgotten my coupon book at home or made an unexpected trip to Bj’s while I was out and didn’t have the book with me. This app along with the new scanners in the store are life changing! So much time is saved. The reasons I gave the app 3 stars instead of 5 are for a couple of things that I hope are updated soon. First, (and an absolute must) being able to search for coupons by name is definitely needed. I missed out on a few coupons tonight because I wasn’t able to search. It was too time consuming to have to scroll through every single one when I was looking for something in particular that I hadn’t originally had on my list. Also, I wish there was an option to check off the coupon as you get them in the store. Sometimes I get side tracked by things I wasn’t originally going for and forget what I haven’t already put in my cart. Other than that this app is genius. Great job BJ’s!!

  • By

    Love it for coupons and preorder deli

    I initially started using the app for the coupons. I’m constantly losing paper coupons, and love that any coupons I ‘clip’, is automatically applied when they scan my card. Then one day I was waiting for my number to be called at the deli when I noticed someone picking up their app pre-order and learned about that feature on the app. I now place my order before I leave my house and it’s ready when I get there. I only took off 1 star because I feel you should be able order the thickness by a number, instead of simply thin, standard, or thick. I’ve had quite the variation of thin and standard. I also had an issue with my order this weekend because the system was down and there was no way to notify me, so after waiting the full 30 minutes, I had to get a ticket and place my order. It wasn’t until I suggested it to a manager that they put a sign up for customers to inform them.

  • By

    No more clipping coupons

    I love using this app! I hated getting those books every month and clipping the coupons. I would be the one that will lose a coupon while shopping in the store. The app is easy to use. If it’s an item I want I search the available coupons and just virtually clipping it! When we get to the checkout line the coupons are tied to our membership card and we don’t need to hand them to the cashier. Save time and which is great! The only reason I don’t get the app five stars is because sometimes when you click the plus to “clip” the coupons, it doesn’t always move to the clipped section. I learned that the hard way buying paying full price for a couple things. when I “clipped” the coupons and they never moved to the “clipped” section. As soon as I clip them I check.

  • By

    Good with room for improvements

    Great to have digital coupons. When they first added, it didn’t always work, but it seems to work now. I would love to be able to add items to a shopping list that could organize by aisle depending on which BJ I go to (there are two I visit). It would be particularly handy when you clip a coupon to be able to add to a shopping list right from that screen, rather than go back to search in shopping. It’s easy to forget things going back and forth. It would also be great to be able to scan a product in-store and get the price and any available discounts/coupons come up. The app has a wish list under your account. It seems useless as I haven’t found a way to add anything to it. (I thought I could use it as a shopping list.) I have, on occasion had the app tell me to log in, despite the fact that I did the keep me logged in bit... unfortunately, it seems to always happen when I’m about to go in the store! It’s a little frustrating to try and log back in when you’re in the store. (That would be me standing in the corner with an empty cart and fumbling around with the app! 😂) Otherwise, the app has improved greatly since it first launched. It seems the developers/BJ’s is listening to feedback which is great. Makes me feel like it will only get better!

  • By


    I belong to BJs and Costco. One has what the other is missing and vise versa. I like both stores. The only complaint I could possibly have is the coupon situation with BJs. Costco will have sales and you always get the sale price. BJs always and still has the paper tear out coupons. The app did make it easier but still you have to go through everything in the store app to see what is on sale and activate the coupon or lose out. The app is great for seeing what is available and buy online. But I still believe all coupons should automatically be activated. I was going through the store as I was looking at the coupons and even after I left only to realize there was a coupon for something I just bought and didn’t have the time to go back.

  • By

    Ok ap, but can definitely needs improvements

    The ap makes it easier to deal with coupons. Who wants to cut them out of a booklet and have to remember where you put them and pull them out when paying (I’m a guy, so this is not a normal protocol when I shop ;) The ap could use some improvements- for instance, why not become more like Costco (which doesn’t require coupons at all), and have a simple “Select All” coupons? Sometimes people are in a rush, and don’t have time to scroll the miles of coupons. Also, I know you can select categories to view coupons, but in the overall section, they should still be in somewhat order. For instance: first food items A-Z, then perhaps cleaning items, then dental etc. The way it is now, you’ll have a coupon for cheese, and right next to it a coupon for toilet paper. It’s a little unappetizing.. Overall convenient, but needs some bolts tightened. Come on Bjs, you can do it! :)

  • By

    Bugs - coupons don’t work, resets login every time app is opened

    I’ve been to BJs twice since I’ve downloaded the app, and both times the coupons I clipped within the app did not apply. The first time it happened, I called an attendant, and they had to get a paper coupon book, find coupons to match the ones I clipped, and rip them out to scan them. The second time it happened, the attendant just refused to help and just said the app never works. Also, every time I open the app and go to membership tab, it is no longer logged in and asks me to link my membership ID. If I try to link my ID, it says an account already exists. The only way it will work is if I manually select logout, then log back in. That means typing out my login and password (because Face ID also doesn’t work with the app..) EVERY TIME. I paid extra money for the BJs perks reward membership so I could use the clipped coupons in the app. If I had known it doesn’t work, I would not have paid the extra money. Going to call BJs support and see if I can get a refund of my membership.

  • By

    Good concept, but pretty Clunky

    Overall this app started in a good place; it is much easier to add electronic coupons vs clipping and brining them to the store. But there’s too many clunky elements I wish they would fix; enough people have complained! 1. Half the time when I load my app it asks me to sign in, even though my login and card are saved to the app. It takes 4-5 refreshes and a few minutes of sitting my phone down for it to “catch up” and realize I’m already logged in. Not ideal when you need to bring it up in a hurry in the store. 2. A complete re-haul of the available coupon would be fantastic. The categories they give you aren’t sufficient. I want a search function to type brands or items and have all applicable coupons appear. And there needs to be a second category search bar at the BOTTOM of each section; so annoying to scroll like a cat allll the way to the top to toggle to another group. 3. A way to enlarge the coupons and mentions any fine print that’s in the books would also be helpful. The “more info” button doesn’t do much but the book is specific to if sizes, varieties, etc. are excluded. 4. Would be nice if every coupon in the book is also in the app. I’ve seen quite a few on paper I cant find online. Although, that could be because the categories are so terrible for searching ...

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Is BJs Wholesale Club Safe?

No. BJs Wholesale Club does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 270,264 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for BJs Wholesale Club Is 17.2/100.

Is BJs Wholesale Club Legit?

No. BJs Wholesale Club does not seem legit based on our analysis. This conclusion was arrived at by running over 270,264 BJs Wholesale Club User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BJs Wholesale Club Is 17.2/100.

Is BJs Wholesale Club not working?

BJs Wholesale Club works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with BJs Wholesale Club? Report Issue

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Why should I report an Issue with BJs Wholesale Club?

  1. Pulling issues faced by users like you is a good way to draw attention of BJs Wholesale Club to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BJs Wholesale Club customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BJs Wholesale Club.

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