Kroo Bank Status

Last Updated on 2026-07-07 by Kroo Ltd

I have a problem with Kroo Bank

Are you having issues? Select the issue you are having below and provide feedback to Kroo Bank.

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5 User reports:
App has problems

User reports 5

5 Problems reported in the last 24 hours

Most reported problems

Crashes

42.9%

Something else

28.6%

14.3%

Not working

14.3%

📋 2 Reported Issues:

M Hunter 2026-03-05

Crashes when clicking 'manage loan'

Baxter 2025-07-20

Can’t log into app

Showing 1-2 of 2 reported issues:

Have a Problem with Kroo Bank - Mobile Banking? Report Issue

Common Kroo Bank Problems & Solutions. Troubleshooting Guide

Table of Contents:

Kroo Bank iPhone Issues and Solutions

Kroo Bank iOS app crashes, not working, errors
Kroo Bank iOS app network issues
Kroo Bank on iOS has black/white screen

Kroo Bank Android App Issues and Solutions

Kroo Bank has errors/crashing/not working
Kroo Bank server network connectivity issues
Kroo Bank has black screen

⚠️ Troubleshoot | Fix Now in One Click

Kroo Bank iPhone Issues and Solutions

How to fix Kroo Bank app crashes or not working on Iphone (iOS):

Close and restart the Kroo Bank app on iPhone
Update Kroo Bank app to the Latest Version for iOS
Uninstall and reinstall Kroo Bank iPhone app
Update your iPhone to the latest iOS version

Fix Kroo Bank on iPhone unable to connect to server/internet connection issues::

To resolve Kroo Bank network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Kroo Bank Android App Issues and Solutions

Fix Kroo Bank not working on Android, crashes, errors or is unresponsive:

Force Stop the Kroo Bank App
1. On android, goto Settings » Kroo Bank » click [Force Stop]

Update Kroo Bank to the latest version on PlayStore

Clear Kroo Bank App Cache and Data:
1. On android, goto Settings » Apps » Kroo Bank » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Kroo Bank.

Fix Kroo Bank unable to contact server/ Kroo Bank internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Kroo Bank » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Kroo Bank » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kroo Bank

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Kroo Bank Website

Privacy Policy: https://www.kroo.com/documents/privacy-policy

Developer: Kroo Bank Ltd

‼️ Outages Happening Right Now

Apr 25, 2026, 12:34 PM
a AndroidOS user from Portsmouth, United Kingdom reported problems with Kroo Bank : Not working
Aug 06, 2025, 02:45 PM
a AndroidOS user from Newport, United Kingdom reported problems with Kroo Bank : Crashes
Aug 06, 2025, 02:40 PM
a AndroidOS user from Newport, United Kingdom reported problems with Kroo Bank : Crashes
Jul 27, 2025, 09:16 AM
a AndroidOS user from Huddersfield, United Kingdom reported problems with Kroo Bank : Crashes
Jul 20, 2025, 05:11 AM
a iOS user from Halifax, United Kingdom reported problems with Kroo Bank : Login
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