Caspar Health app not working? crashes or has problems?

Caspar Health Status

Last Updated on 2024-11-06 by GOREHA GmbH

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

Connection

27.3%

Not working

27.3%

Screen

18.2%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Caspar Health? Report Issue

Common Caspar Health Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Caspar Health app on iOS and Android devices. Solve all Caspar Health app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Caspar Health iPhone Issues and Solutions

Caspar Health iOS app crashes, not working, errors
Caspar Health iOS app network issues
Caspar Health on iOS has black/white screen

Caspar Health Android App Issues and Solutions

Caspar Health has errors/crashing/not working
Caspar Health server network connectivity issues
Caspar Health has black screen

Caspar Health iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Caspar Health app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Caspar Health app crashes or not working on Iphone (iOS):

Close and restart the Caspar Health app on iPhone
Update Caspar Health app to the Latest Version for iOS
Uninstall and reinstall Caspar Health iPhone app
Update your iPhone to the latest iOS version

Fix Caspar Health on iPhone unable to connect to server/internet connection issues::

To resolve Caspar Health network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Caspar Health black/white screen (blank screen) on iPhone:

Follow the Caspar Health iOS app troubleshooting guide Here →

Caspar Health Android App Issues and Solutions

Fix Caspar Health not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Caspar Health app issues:

Force Stop the Caspar Health App
1. On android, goto "Settings" » click Caspar Health app. » click "Force Stop".

Update Caspar Health to the latest version on PlayStore

Clear Caspar Health App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Caspar Health app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Caspar Health.

Fix Caspar Health unable to contact server/ Caspar Health internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Caspar Health » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Caspar Health » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Caspar Health on android.

Solve Caspar Health black/white screens issue on Android:

Follow the Caspar Health android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GOREHA GmbH, developers of Caspar Health.