Shuttle Delivery Reviews

Shuttle Delivery Reviews

Published by on 2021-03-12

Give your mouth what it wants! Local food to satisfy; curated menus to
simplify/gratify. Shuttle delivers from your neighborhood's best restaurants,
so you can enjoy great food in the comfort of your home, office, or wherever you
happen to be! Shuttle makes it easy to order from loads...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Shuttle Delivery Reviews

  • By

    Great service, not many restaurants.

    I don’t have a korean phone number so I wasn’t able to use other korean delivery apps and while shuttle is a great service, the lack of restaurants is a bit disappointing. I’m staying in the center of Hongdae in Mapo-gu surrounded by thousands of popular korean restaurants and there are only 63 ( most of which is foreign (american/Indian/Mexican) food or chicken and pizza) available on this app compared to hundreds on yogiyo. I was hoping for more korean foods or at least lotteria to be available but it is what it is. The service itself is quick and easy so I do still recommend it to anyone staying in korea but please add more restaurants!

  • By

    Excellent selections and service

    I absolutely love Shuttle!!! They have a great selection of restaurants for the itaewon area, and they always deliver on time. The customer service is great. I’ve been using this app for years, and if there has ever been a problem with the restaurant food, or the delivery, they always do their best to fix it. Thank you, Shuttle!!!

  • By

    Best way to order out

    Don't feel like driving this is on point. Very nice staff. Have a question about anything they are there to help you out. Love this service. All the food should have good quality pictures. Not everyone knows what each dish is so pictures would help a lot.

  • By


    Actual godsend for a busy Korean-American in Seoul with poor Korean speaking skills, no Korean phone number, but an intense craving for good Korean food. Delivery times are not that bad for a congested city like Seoul and usually arrive even earlier than their estimates. Very reasonably priced and tasty food. Highly recommend to other Korean Americans and foreigners! Hope to see more restaurants added soon.

  • By

    App works well for English

    I’ve used the app for a while and it’s easy to get menus in English and place the order. It was a while ago that I entered my payment info but once it was entered everything is easy. We had 1 delivery mix up and they were very prompt and good about setting it right.

  • By

    Amazing app

    Love this app. So far I didn’t encounter any problems with them. But I really hope they would add more restaurant around our area. Like more Korean food since we are here in Korea. We live here in Songtan area. We would love to try some jajangmyun or jokbal. Since we can’t go out because of the outbreak.

  • By

    Poor customer service - Waited an hour then they canceled

    Ordered food, waited for 1 hour and they finally called saying that the restaurant wasn’t going to fulfill my order because it was late. They asked me to order again, but after an hour wait, I didn’t want to wait another hour. I won’t be doing business with them again. Worst was they didn’t even apologize properly. Even as angry I was, they gave a throw away “well what are you going to do, sorry” apology. Very unhappy with this service

  • By

    Great App

    Good app targeted for non-Korean speakers. The service is good too and the estimated delivery time is almost always on point. A bit more pricey but with COVID, it’s more convenient. One suggestion for Apple Watch estimated delivery time notification is to display correct time format set on watch (mine is set to military time 1pm = 1300)

  • By

    Great When Working..

    I have tried to use this app so many times. The first try was great got delivered quick and fast with exactly what I ordered. Every other time nothing has worked it continuously states service unavailable on my card please try again later on my foreign card and/or continuously states that my paypal password is not valid and just shakes stating that it is wrong when it is 100% correct. Please fix this aspect of the app because it was a godsend when it worked...

  • By

    Love it!

    Nice variety of restaurants. Food came promptly. Easy payment using PayPal. And when they had a question about my order, I got a text immediately from a real person in English - nothing lost in translation. Would recommend!

  • By

    The provided service is wonderful but selection is small

    The actual service is excellent and the app is easy to use (much better than the website) but the listed restaurants are very limited so that’s the trade-off. Hopefully Shuttle can successfully market themselves to more and more restaurants soon.

  • By

    Quarantine saver

    Went to Korea and self quarantined. Perfect app for foreigners allowing you to use your foreign card and link to a kakao ID as opposed to having a Korean phone number. Saved us. Selection is somewhat limited, but there are some great choices.

  • By

    Few Restaurants and Expensive Delivery

    If you have no other choice for delivery apps here, this will work. But the delivery fees are so much more expensive than the korean apps that getting a SIM card here and downloading the korean apps would certainly save you money (if you order delivery often). And there are so few restaurants available.

  • By

    Great app for foreigners in korea

    Shuttle accepts paypal. A huge winner in my case who makes income through paypal. Delivery came 15 minutes before the expected time. Seemless experience. Definitely big thumbs up and good luck to you in this very competitive market :))

  • By

    Drivers always right

    Forced to use this since they’re one of the only English apps that take foreigner cards. Beware their customer service. After 20 successful deliveries, one driver can’t find the same address and insists they ran my doorbell when they didn’t. I didn’t receive food, I was charged full price for the fold, and I was told that I will need to pay an extra delivery fee to have my cold food delivered to me. Wonderful customer service.

A better way to Contact apps

You can now contact Shuttle Delivery customer service directly
via Email using our new site -

Contact Shuttle Delivery directly

Is Shuttle Delivery Safe?

Yes. Shuttle Delivery is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,060 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Shuttle Delivery Is 49.0/100.

Is Shuttle Delivery Legit?

Yes. Shuttle Delivery is a totally legit app. This conclusion was arrived at by running over 1,060 Shuttle Delivery User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Shuttle Delivery Is 49.0/100.

Is Shuttle Delivery not working?

Shuttle Delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Shuttle Delivery? Report Issue

Leave a comment:

Why should I report an Issue with Shuttle Delivery?

  1. Pulling issues faced by users like you is a good way to draw attention of Shuttle Delivery to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Shuttle Delivery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shuttle Delivery.

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