Has your glasses prescription expired? Use our Prescription Check app to renew
it from home with your iPhone, laptop, and your current pair of glasses. This is
Warby Parker’s telehealth service that, if you are eligible, allows an eye
doctor to assess how you’re seeing through your curre...
This app is great if you are eligible to use it (the faq on their website can tell you if you’re eligible before you download). I have an outdated prescription and have been wanting new frames but I know how pushy the eye doctor can be when you ask for your script and don’t buy glasses from them so I’ve been putting off going. When I read about this app I was so intrigued!! Overall this was such a smooth experience. I downloaded this yesterday, uploaded my old prescription, and took the exam all within a half an hour. By the end of the day I had a new prescription! Now time for new glasses!!
Great concept, TERRIBLE execution!
I downloaded this app thinking that I could bypass going to an optometrist and spending almost $75 for an eye exam. The app basically instructs you to go onto their website and sync your phone with your computer, so that you may use your phone as a remote during the test. Sounds awesome, right?! It then instructs you to stand 11 feet away from your computer. Easy! The problem comes into play when the test starts. During the first test, I noticed that there was a bit of lag between what I was doing on my phone and what was happening on my computer, which caused me to select some things erroneously. So, I started over and just took my time to make sure that I accounted for the lag. When the second test came up, I was instructed that it needed to recalibrate the distance between my phone and my computer, which were still the same. It did this over ten times. When it finally passed this point, and started the second test, the lag was even more apparent. It also would stop in the middle of the test and make me recalibrate, even though I didn’t not move an inch from where I was standing the whole time. So, I just gave up. I’ll be going to my eye doctor soon!
This App Needs Glasses
I got thru the questionnaire fine and was trying to set up the distance. I pointed my iPhone at the checkerboard on my laptop, kept backing up per the directions, got to a certain distance and it said “we can’t detect your screen.” I got as far as 9.2 out of 11 which I assume means number of feet away. But I was standing next to the 15’ mark of the tape measure I had on the floor next to me and somehow the app is still telling me I’m only at 9.2 (feet away) out of 11. Then it turns yellow and says “we can’t detect your screen”. Yes, maybe because you had me back up so much, I’m now in Canada. I shut off all the lights to avoid a glare. Same thing. I dimmed my laptop screen a bit. Same thing. I brightened my laptop screen a bit. Same thing. I took my iPhone case off. Same thing. I tried for 30 minutes to get it to stick. Nothing. Just me tripping over furniture in the dark. So now I need an orthopedic prescription, too.
Broken and useless
I've tried this thing three times and had the same error from up every time. It will say that the distance from my computer has changed (even though I haven't moved) and that it needs to reset the distance. Okay, fine, reset it then. Except it doesn't do anything from there. It just puts up a screen saying that it needs to reset the distance. No buttons to press, no instructions on how to reset the distance, and no ability to continue the tests. I kept tapping the screen trying to figure out how, exactly, one is supposed to reset the distance. Nothing happens, it just stays on that screen. The only thing you can do is to restart the app and begin the entire process all over again. I did this three times before finally giving up. Seems like a neat idea and the actual tests were easy enough to do, but this app is completely useless until they fix this issue.
It seems like a good idea but it’s not! It didn’t work properly. Constantly resetting distance, which I understand, but then it would freeze afterwards. My issue is why do you care what my prescription is? I’ve purchased multiple pair of glasses from you and my last prescription didn’t change but I don’t want to have to go to the trouble contacting the eye doctor because I’ve already lost the prescription they sent home with me. My kids broke my current glasses (purchased from warby Parker) and I need a new pair ASAP. Didn’t even do the try them on thing, every pair I’ve purchased have been amazing. Just needed a new pair quick. But that can’t happen. I’m paying for it what do you care what the prescription is?????? I dont get it. Do not use this app. It won’t even work. It’s not like you’ll loose any money, you’ll just get super frustrated and say screw Warby Parker for even teasing me with this option.
It’s such a cool concept and I admit I download the app just to try it. However, the on-boarding process sets a lot of constriction. For example if you have more than a long distance eye problem, they won’t let you continue. The most frustrating part is you have to enter your eye exam information in order to continue, otherwise, it shows only two buttons: call to make an appointment or call WP, there is no exit button. That said, this app is not for new patient, it’s not for anyone that has more than distance eye sign problems. With all of the denying without continue process to the real function of the app, 1) it’s too much work to try out the app, if it requires me to see an eye doctor, I’ll have my eyes test out without having to open this app; 2) lost of trust, and the limitation feels this app is more of a toy than an actual tool to use for eye exam.
Very interesting (and positive) experience
What an interesting look into the interactivity possible in an app computer and human experience. It was intuitive, seamless, accurate, and beautiful. Great UX/UI design! The only issues I have with any of this product or experience is simply the knowledge that technology like this will be replacing the educated optometrists and other professionals who rely on having meaningful work to do for society. And we need humans with jobs, as well. With growing populations and shrinking industries, I feel as though this is still subject to consider.
Extremely straightforward and painless
In my opinion, the people leaving poor reviews are either a)competitors/brick-and-mortar eye doctors, or b)struggle to follow simple directions. Both the app and computer browser interface worked seamlessly, and I was able to quickly judge my prescription. Typical eye doctor visits are much lengthier and a much bigger pain, and I felt this app tested my prescription in a way that was every bit as effective.
You Need a Rx
You need a copy of your prescription to use this apparently. Do not bother if you don’t have a copy and only have your glasses. The app says you either need your prescription or your current glasses. I assumed if you didn’t have your prescription you would do something similar to the glassesusa app to obtain the prescription from the glasses using your camera and computer. Wrong! I went through the entire test and finally at the end it tells me I need to send a copy of my current prescription. I wouldn’t have minded as much if I would have known this before I did the test or if only certain users need to submit the prescription then a disclaimer of this would have been nice as well at the begging of the testing process.
Want to love it, but it doesn’t work
I have been trying to use this app all morning and can’t get it to go past the location services. It tells me it needs to check my location and the “alrighty” button pops up. Each time a click it the app shuts down, and when I open it again, I’m back at the home screen to watch the video or skip. I tried clicking multiple times, I tried not pressing and just leaving it, I tried deleting and redone loading, I tried turning off my phone and starting up again, I tried turning on location services manually but this app doesn’t pop up in the location services settings. Nothing works, just nothing or crashes every single time.
Great service-only minor freeze
This is a great and convenient app!! My arc just expired and I can’t get in to my doc for a month. Easy way to get spectacle Rx. Only issue was app froze after I completed the exam and didn’t remember my completed test. I clicked ‘Ready’ button but no go. Also, make sure your sleep mode on your computer isn’t too short!! The app interacting with the test site and switching screens didn’t count as activity on my new Mac Pro, it fell asleep a few times.
This is really excellent. The test was short and easy, and very doable at home. I wish it could be used for contacts too but this is a great price for forty bucks. I’m waiting on my test to be approved, but I’m assuming it will since the test went well. Will be using in the future...I’m just excited to get new glasses!
This is a racket.
My prescription has not changed but apparently it has “expired” but have no fear, Warby Parker aka the music man has a solution to the “problem” they created. They will charge you an extra 40 dollars (1/2 the cost of the glasses) to either give you a “new” prescription or make you go to the dr anyway... no 3rd option available of just let me order new glasses with my “old” prescription please. Anyway, I caved, agreed to this online exam and as other reviewers here have stated, the connection between your phone and the computer is so glitchy and some weird lag I had to give up 1/2 way through the tests. Aurgh.
Very neat app, but it would be a nice reminder to turn your screen saver off because I’m pretty sure it affected my test having to lose the connection a few times and swiping the phone on accident. Also a reminder to pull your cursor out of the way. Mine was touching a few of the letters. Or perhaps at least an easy way to restart a section if you know you screwed up with one of those things. But still very cool.
Preys on the uninformed
This is what happens when tech people think they can be doctors because being "disruptive" is supposedly better than being good. See your doctor IN PERSON. You only have two eyes, so take care of them. Just because you feel that you see well it doesn't mean your eyes are healthy or that you're seeing your best. Update: so now he’s a “doctor”? This reeks of misleading information that shows just how stupid they think you are. This may be a violation of federal regulations. Apple would be wise to remove this app before fines and/or civil liability ensue.
No. Prescription Check does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 8,918 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Prescription Check Is 14.5/100.
No. Prescription Check does not seem legit based on our analysis. This conclusion was arrived at by running over 8,918 Prescription Check User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Prescription Check Is 14.5/100.
Prescription Check works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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