Contact Prescription Check

Contact Prescription Check

Published by on 2020-12-17

Has your glasses prescription expired? Use our Prescription Check app to renew
it from home with your iPhone, laptop, and your current pair of glasses. This is
Warby Parker’s telehealth service that, if you are eligible, allows an eye

How to Contact Prescription Check

Prescription Check Contact Information

Listed below are our top recommendations on how to get in contact with Prescription Check. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Prescription Check. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Warby Parker

Get Pricing Info for Warby Parker

Contact Warby Parker! Or Contact Support

Need help using Warby Parker? Try their Help Center now!

Warby Parker in the News!

Social Support and Contacts

Warby Parker on Facebook!

Warby Parker on Twitter!

Warby Parker on LinkedIn!

A better way to Contact apps

You can now contact Prescription Check customer service directly
via Email using our new site -

Contact Prescription Check directly

Common Prescription Check Issues

  • By Mickeybaby89

    Great concept, TERRIBLE execution!

    I downloaded this app thinking that I could bypass going to an optometrist and spending almost $75 for an eye exam. The app basically instructs you to go onto their website and sync your phone with your computer, so that you may use your phone as a remote during the test. Sounds awesome, right?! It then instructs you to stand 11 feet away from your computer. Easy! The problem comes into play when the test starts. During the first test, I noticed that there was a bit of lag between what I was doing on my phone and what was happening on my computer, which caused me to select some things erroneously. So, I started over and just took my time to make sure that I accounted for the lag. When the second test came up, I was instructed that it needed to recalibrate the distance between my phone and my computer, which were still the same. It did this over ten times. When it finally passed this point, and started the second test, the lag was even more apparent. It also would stop in the middle of the test and make me recalibrate, even though I didn’t not move an inch from where I was standing the whole time. So, I just gave up. I’ll be going to my eye doctor soon!

  • By bartub

    This App Needs Glasses

    I got thru the questionnaire fine and was trying to set up the distance. I pointed my iPhone at the checkerboard on my laptop, kept backing up per the directions, got to a certain distance and it said “we can’t detect your screen.” I got as far as 9.2 out of 11 which I assume means number of feet away. But I was standing next to the 15’ mark of the tape measure I had on the floor next to me and somehow the app is still telling me I’m only at 9.2 (feet away) out of 11. Then it turns yellow and says “we can’t detect your screen”. Yes, maybe because you had me back up so much, I’m now in Canada. I shut off all the lights to avoid a glare. Same thing. I dimmed my laptop screen a bit. Same thing. I brightened my laptop screen a bit. Same thing. I took my iPhone case off. Same thing. I tried for 30 minutes to get it to stick. Nothing. Just me tripping over furniture in the dark. So now I need an orthopedic prescription, too.

  • By ajc219

    Broken and useless

    I've tried this thing three times and had the same error from up every time. It will say that the distance from my computer has changed (even though I haven't moved) and that it needs to reset the distance. Okay, fine, reset it then. Except it doesn't do anything from there. It just puts up a screen saying that it needs to reset the distance. No buttons to press, no instructions on how to reset the distance, and no ability to continue the tests. I kept tapping the screen trying to figure out how, exactly, one is supposed to reset the distance. Nothing happens, it just stays on that screen. The only thing you can do is to restart the app and begin the entire process all over again. I did this three times before finally giving up. Seems like a neat idea and the actual tests were easy enough to do, but this app is completely useless until they fix this issue.

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Have a Problem with Prescription Check? Report Issue

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Why should I report an Issue with Prescription Check?

  1. Pulling issues faced by users like you is a good way to draw attention of Prescription Check to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Prescription Check customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Prescription Check.

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