Augusta Virtual Care Reviews

Augusta Virtual Care Reviews

Published by on 2024-04-05

🏷️ About: At Augusta University Health we’re bringing back the house call to you by offering virtual visits. You can conveniently access a provider for the care you need today simply by using your phone.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
51.0%

😎👌🔥 Positive experience
34.8%

🙄💅🫥 Neutral
14.2%

~ from Justuseapp.com NLP analysis of 2,343 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Worried about my 13 yr old

2022-05-23

I was worried about her because she has had a horrible cough and nose is very runny. She had a fever last week. Since it hasn’t gotten much better I wanted to talk to someone about it because the doctor last week was very quick and only said sinusitis. This doctor was very informative and made us feel more at ease. Thank you. I can’t see what I’m writing so I hope it is spelled correctly. Briana

Thank you

2022-06-24

Thank you so much it was a true blessing and I recommended to all my friends

Testing

2022-07-25

excellent service save a trip too the doctor and time waisted

Great experience

2022-08-26

This doc was awesome! She knew exactly what was going on and took care of business. It was a true pleasure.

Dr Bohn

2022-09-27

My conversation with Dr Bohn was very informational I appreciated her candor and her giving me information that calmed my fears a bit I am having some symptoms of CoVid 19 but because I am overall a healthy person it was not recommended that I be tested Self quarantine was ordered for 3 days post symptoms and I will do that
She was very pleasant and answered my questions Excellent experience

Visit

2022-10-28

Everything was good but provider coughed into hand before it started

Simple process

2022-11-29

Very easy process to talk to a doctor. Waiting for test to be scheduled.

Very efficient

2022-12-30

I think they should have some compensation for the time volunteered.
I am very grateful for this initiative!

doctor visit with Dr. Wang

2023-01-31

This process was very easy and professional.. Thank God for great technology. Dr. Wang was very calm and professional. I felt the sincere through the phone of his concerns for my health..Thank you

The Future of Medicine

2023-03-04

This application is awesome. Telehealth can greatly improve delivery of care by widening the net, making consultations accessible to people far and wide. I really appreciated AugustaVirtualCare.

RN

2023-04-02

I had the pleasure of talking with Wilantha Silva, she was very pleasant, knowledgeable and explained process well. Thank you for your service!

Augusta medical colleges ExpressCare app

2023-05-04

It was easy to signup and a doctor came on in less than 5 minutes. Dr Pruitt was thorough, listened well, asked appropriate questions and addressed our concerns to our satisfaction. Good job AMC!!

Very fast and efficient

2023-06-04

The doctors were very friendly and the consult was fast and precise. I really recommend, specially at these times that is not safe to visit the doctor’s offices or hospitals.

Good Response in a timely manner

2023-07-06

I had to wait a few minutes but the wait time was not long. The video quality was also very good. The visit was very professional.

Excellent!

2023-08-06

I spoke to Dr. Yetzer who did an excellent job in helping me. There was 5 minute wait (better than the office). Would recommend and use again in the future.

Thankful

2023-09-07

Dr Laura Cain was compassionate, and she listened. She will be helping me with an appointment with an immunologist. I was worried of what would happen with no HP medicine as I would be out on Saturday. My appointment isn’t until the 19th of January.
Thank you For listening!

Impressive application

2023-10-09

AugustaVirtualCare is impressive. The provider I spoke with was very helpful. She gave many details as far as protocol and how certain things are handled. She also answer my questions very patiently and gave me all the information I needed. Highly recommended

Great Job

2023-11-09

Had a wonderful Doctor, who answered all my questions. He very compassionate and put my mind at rest. He too time look at my information asking all the right questions. Thanks to Channel 12 for posting the numbers and information from the CDC.

Where was this before?

2023-12-11

This is a great app and should be used more than it is being used, especially for mental health. I think this is extremely vital for people that are in need of talking to someone right away with panic attacks and or trying to harm themselves. This is a great app.

AU Health Video Visit With Dr. Kelsey Kennedy

2024-01-11

So thankful for AU Healths use of this technology to aid patients during this time when physical distancing is important to stop the CORONAVIRUS and yet their healthcare service is still needed. Thank you so much to Dr. Kennedy and to all healthcare workers worldwide. You are so appreciated!!

Online visit

2024-12-16

Wonderful experience
My first time doing this zoom office visit. Big shout out to Carol for helping me last minute to set up App on my iPhone. She walked me through the steps and she was on the phone for at least 30 minutes helping me. She was patient and kind. No one had called me before this today to get this office visit set up. Again, Great shout out to Carol. I



Is Augusta Virtual Care Safe? 🤗🙏


Yes. Augusta Virtual Care is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,343 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Augusta Virtual Care Is 40.5/100.


Is Augusta Virtual Care Legit? 💯


Yes. Augusta Virtual Care is a totally legit app. This conclusion was arrived at by running over 2,343 Augusta Virtual Care User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Augusta Virtual Care Is 57/100..


Is Augusta Virtual Care not working? 🚨


Augusta Virtual Care works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Augusta Virtual Care? Post a Review




Features

Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit.

At Augusta University Health we’re bringing back the house call to you by offering virtual visits.

You can conveniently access a provider for the care you need today simply by using your phone.

It's all about powering you to enjoy the best of health.

• Connect in minutes to a healthcare provider – save time vs.

  Customer Service/Support
Developer:
Au Medical Center, Inc.