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by Al5402020

This app has become garbage recently. It won’t open most of the time on my iPhone 11 max pro and barely works on my Apple Watch series 5. It freezes and crashes when I try to open it. I did the updates and no change. I uninstalled strava which was linked to it and no change. It is mostly the stand minutes where it is struggling to give me credit even though it is giving my credit for steps, exercise minutes, and distance. Sometimes it won’t record distance on my workouts but will show it in the total distance. I restart my devices multiple times to try and get it to work but it doesn’t help some of the time. There are crash logs on my phone but I don’t know how to report this. Help articles and discussions are unclear. This started a few weeks ago. I have proof of walking around for the better part of an hour and it won’t give me credit for standing and sometimes says I wasn’t even wearing the watch! I am currently at a 316 day streak for closing my rings and this is affecting my life and progress. This is unacceptable and frustrating. The health app won’t open at all. It just crashes continuously. Please tell me how to get help with this.

by Select User

This could be a great service if not for 2 things.
1. My Apple Watch has a sync issue every other time I use it. My wife has issues too and our OS’s are up to date and devices rebooted.
2. You can’t use it on a shared iPad easily. switch users on a shared iPad. Right now, there isn’t a way to switch the Fitness user. So, for an family sharing a single iPad with a child’s managed iCloud account signed in, you have to change their account permissions, sign out of iCloud, sign into your iCloud account, work out, then reverse all the changes. Yes, every time you work out (multiple times a day for some of us). What an oversight Apple! Why can’t my shared child’s account just find my Apple Watch like an Apple TV??? It’s all one family plan. Please fix for a higher rating.

I started using Peloton’s trial and they never have issues syncing. I think I’m switching after this year’s plan runs out. Apple needs to stabilize things.

by SeriouslySonya

I have a very physical job, I am on my feet some days just over 12 hours, usually no less than 10 - 6 days a week. I purchased my watch on New Year’s Day, I have worn it everyday at work. I am constantly walking, reaching, grabbing, squatting, bending and lifting. Maybe I don’t burn much more than 1200 calories a day, I don’t know. But, I do know that I exercise far longer than the app states, some days it barely logs 30 minutes other days it has over an hour. It also seems to start counting “Stand” the minute I touch the watch. In the mornings I put it on even while sitting, I accomplished an hour of standing. First fitness app I’ve used, it could use some work.

So to update my review: I have two watches the SE and the 7. Lately, I have started wearing both to work so that I can listen to music without completely killing the battery. Wear them on the same arm just the 7 is a bit higher up and I usually put it on 20 minutes or so after the SE. Yet for some reason the 7 continuously reports more calories burnt. The exercise time sometimes shows more on the 7 but the stand IS ALWAYS THE SAME! It seems as though stand starts counting from the minute I touch the watches, whether I’m wearing one or not, just place it on the charger and I’ve stood for an hour!