It could be a good streaming option, especially for those interested in foreign films and documentaries. BUT, the service is problematic and the customer service nearly non-existant.
The films keep getting blurry on their app and they blame the user's internet connection, except I have 6 other streaming services and none have this problem at 200mbp speed.
The points expire at the end of each month and renewed again the first of the following month. But if you use a point during the month to check out a film, you only have 2 days to watch that film, not the entire month. Rip off.
Sometimes, for unknown reasons, a film will clock 2 points, even though it's a 1-point film. Again, rip off. Customer service does nothing, even though this needs to be addressed on a technical level.
Trying to get any help from customer service via email is useless. They do absolutely nothing and more often than not, don't even respond.
I'll be informing my local library of these issues with this app. The library pays a premium price per month to provide this service free to us, so nobody should be ripped off.
No wonder many libraries are discontinuing the service. You can even find 85% of the films already streaming on other services, anyway.
Too bad. There's a market for a foreign films streaming service in the US, but not one with so many issues and horrid lack of service.