Pick 'n Save app not working? crashes or has problems?

Pick 'n Save Status

Published by The Kroger Co. on 2024-02-06

Looking for a faster, easier, more rewarding shopping experience? Save time and
money with the Pick 'n Save app. It puts convenience, savings and rewards at
your fingertips.

I have a problem with Pick 'n Save

Are you having issues? Select the issue you are having below and provide feedback to Pick 'n Save.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

233.3%

Not working

66.7%

Crashes

33.3%

Reported Issues: 7 Comments

By Joe 2 months ago

Pick n save app went away and will not re install. Plenty of space, good wifi. NEED THIS FOR SHOPPING

By Lenna Wojciechowski 4 months ago

I cannot log into my pick n save account. It says that the web page is not available on the app and when I try to log in online it says that a network error has occurred and to please try again.

By Danny R Ritchey 4 months ago

will not let you sign in comes up network error but network is fine called yesterday on one could help

By Randy Buettner 6 months ago

Scan not working on my app

By Nancy Patterson 9 months ago

Unable to print my list and coupons. Having problems for the last 3 weeks. Have tried various web sites

By lynn krive 1 year ago

can't get app to allow my zip code to work. 53538-3118

By Gail Baierlipp 1 year ago

I try to open the app I have been using regularly for years and it says invalid credentials and then starts flashing white and I have to go to the phone home screen to shut it off. Can't do anything.

Common dislikes about Pick 'n Save app

- Gets laggy when cart is full

- Charges a fee for pick up

- Unable to use multiple coupons and specials

- Confusing to use

- Filtering does not work properly

Have a Problem with Pick 'n Save? Report Issue

Common Pick 'n Save Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pick 'n Save app on iOS and Android devices. Solve all Pick 'n Save app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pick 'n Save iPhone Issues and Solutions

Pick 'n Save iOS app crashes, not working, errors
Pick 'n Save iOS app network issues
Pick 'n Save on iOS has black/white screen

Pick 'n Save Android App Issues and Solutions

Pick 'n Save has errors/crashing/not working
Pick 'n Save server network connectivity issues
Pick 'n Save has black screen

Pick 'n Save iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pick 'n Save app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pick 'n Save app crashes or not working on Iphone (iOS):

Close and restart the Pick 'n Save app on iPhone
Update Pick 'n Save app to the Latest Version for iOS
Uninstall and reinstall Pick 'n Save iPhone app
Update your iPhone to the latest iOS version

Fix Pick 'n Save on iPhone unable to connect to server/internet connection issues::

To resolve Pick 'n Save network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pick 'n Save black/white screen (blank screen) on iPhone:

Follow the Pick 'n Save iOS app troubleshooting guide Here →

Pick 'n Save Android App Issues and Solutions

Fix Pick 'n Save not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pick 'n Save app issues:

Force Stop the Pick 'n Save App
1. On android, goto "Settings" » click Pick 'n Save app. » click "Force Stop".

Update Pick 'n Save to the latest version on PlayStore

Clear Pick 'n Save App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pick 'n Save app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pick 'n Save.

Fix Pick 'n Save unable to contact server/ Pick 'n Save internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pick 'n Save » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pick 'n Save » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pick 'n Save on android.

Solve Pick 'n Save black/white screens issue on Android:

Follow the Pick 'n Save android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Pick 'n Save.

95.65% Contact Match

Developer: The Kroger Co.

E-Mail: [email protected]

Website: Visit Pick 'n Save Website

61.11% Contact Match

Developer: The Kroger Co.

E-Mail: [email protected]

Website: Visit The Kroger Co. Website

About this app

It puts convenience, savings and rewards at your fingertips. · Add your Fresh Perks Card to Wallet for iPhone. You can create one and link your Fresh Perks Card through PicknSave . Don't have a Fresh Perks Card? To use the Pick 'n Save app, you'll need a Pick 'n Save digital account. Save time and money with the Pick 'n Save app. Looking for a faster, easier, more rewarding shopping experience? You can add a new one when you create your digital account.