Pick 'n Save Reviews

by Ccrrllff

I am not good with the computer for ordering. I am 71 years old and found your sight very hard to understand and order from. I have coupons that I don’t know where or how to put them in and some are coupons you have sent me in the mail. The 10 for 10 I don’t know if that came off. My daughter has been doing most of our shopping because of COVID and she lives out of town. I know this is hard at this time but I am also sure that I am not the only one who finds this very confusing! I don’t know how to clip E coupons and have called your store and a very nice man tried to help me but he also said it was hard for people. Please find a better way to make your web sight less confusing for people at this time when things are hard enough and we are all trying to keep ourselves and your employees safe!

by Yogini Sailor

I clicked EVERY brand except Kroger and private select, and it showed there’s no other coffee to choose from! Seriously?? Then I restarted PicknSave to do the same thing. This time, many choices, but despite unchecking those brands, guess which brands are on the top of the list! And even thought I type and filter down to whole bean coffee, canned drinks still shows up as well as ground coffee and pods. This is only one of a long list of complaints. It’s bad enough that they got rid of so many decent brands only to fill their shelves with their own subpar, low quality brand. And their app tries to force you to buy their junk brand. So unethical and shady. It’s just another careless mega corporation.

by C-No3883

If you are in the store and you’re looking for a e-coupon it is almost impossible to find what you’re looking for in PicknSave. Whoever created PicknSave needs to find a simpler version so you do not have to “dig” down into every coupon to make sure you have the right one. There should be generalized coupons such as frozen fruit, lettuce, bread, etc. associated with the brands such a simple truth organic, Kraft, Pillsberry, etc. You shouldn’t have to find simple organic frozen strawberries, frozen blueberries, frozen pineapple, etc. Just put it under frozen fruit simple organic! You spend as much time in PicknSave making sure the “discounts” are added by using these coupons and then looking at your receipt after, as you do actually shopping for the items you need. This is the third consecutive time I’ve used PicknSave and have to go back to the store to try to get money back. #frustrated

by Pfishwacker

We use PicknSave quite often and have found it valuable as we work through Covid and some surgeries which made in-store visits very difficult. Biggest problems we have found are (1) very very frequent “substitution” situations for items that were initially indicated and ordered as available, but when the order was picked they were not in stock; and (2) “order roulette” where we find items (in one case the entire order) that were intended for another customer. Still, when you can’t get into the store it’s better than starving. Also, while not a big problem, the offered selections on the web site often do not reflect the actual products in the store we frequent.

by Doctorlady66

It’s easy to navigate, the search engine is thorough. I like that you can shop for delivery, pickup, or in-store on PicknSave . It’s easy to clip coupons and read the weekly circular.

The only issue I’d like changing is picking alternate choices before you check out. There’s no drag down options like in Instacart. If you want a replacement for an item, you have to magically come up with one if you don’t already have one in mind. Please change this, P&S. Thanks!!

by Alchfi1963

First I would like to thank you for offering this service. My daughter is a Dr. so we are trying to do our part to help all of the medical people. I am also ordering online to protect all of the workers in grocery stores. Wish we could order on line from deli and alcohol to avoid coming in store. I think it just encourages people to come in store and at this time no one should be going into store. Also noticed some of the disinfectant and paper items you have to go into store.....that does not make sense....isn’t this what we are trying to avoid. Hope some of these issues get resolved soon. Stay healthy and safe! Thank you again for everything that every worker at the store is doing!

by FJKPK

I really love it being so easy to order but every time I order there are things I do not get and each time I have gone into the store I am able to get those same items...I don’t think this is coincidental...I am wondering if those filling my order do not know where to find them in the store and they just say they are not available! For instance, I needed cornstarch for baking and didn’t get it so thinking they weren’t aware of where it was or what product it was...I couldn’t see that that would have been a hot item that would be sold out! I am sorry to complain because I really love this convenience!!! Thank you for listening!

by MilwaukeeKate

I love ClickList, but encounter weird problems where I’ll add an item to my shopping cart and it will show up as a higher quantity. It’s happened a few times where I’ll pick up my order and see I received 2 jars of pickles or something and realized I had ordered that (which I never intended). As I started to pay more attention, I realized something buggy was happening each time I’d put an item in my cart. So now, I have to check very carefully to make sure my quantities haven’t been changed before I check out.

by Cuddlebugz810

Few things could be more helpful...
like when viewing your weekly ad, it would be nice to have the option to put items into your cart, not just on your list. Or then have a way to transfer items from your list to your cart. Life’s busy, you could have planned to stop at the store after work, but now you have to get the kids on the other side of town. Switch your list to your cart and have the store do the work. You just drive up and get the groceries after picking up the kids with a click of a button on your smart Phone.

by Accident Victim

Do to a recent accident I’m forced to use a delivery service for groceries. The online ordering was self explanatory, but the only thing that is unknown is how long would items that need refrigeration or the freezer be left out once the order is placed? This needs needs to be addressed & shared with customers.
I wanted to order ice cream & other frozen items but do the order pockets pull those items first then shop for remaining items? Do the groceries sit for an hour before a delivery service delivers? Please address my concerns.

by Bhaber03

First of, thank you!!!

The services and mobile app and pick up has been a good experience so far. This is my second time using this and plan on continuing to do so. PicknSave works great, I like the scan feature, and ability to look at past items. The pick up was smooth and well run.

Two items for feedback would be to do an email receipt option since we are trying to limit interaction with others and this would make it truly to unless. Also if there was a way to notify that certain items are not available that would be a nice feature but by all means not necessary.

Keep up the great work and again thank you.

by Ragekage D

Pick N Save is still trying to keep up. Super frustrating to buy things one month and the next month they are gone. PicknSave glitches A LOT. Sometimes you can’t even place your order all all. Sometimes notes are added that the Click List Employees can’t see. Sometimes you can’t find brands that you routinely buy & them have to call because who knows if the notes will be seen.

by Infrequent Shop-ergh

I really appreciate this service, however, PicknSave leaves a lot to be desired.
Items in flyer cannot be added to cart, only to a shopping list. Shopping list can not be directly added to cart.
Many items in flyer were not found in search. Search can only be filtered by department.
Coupons are not listed in any order whatsoever.
Very difficult to manage.

by Crazyhercules

I’m a mom of a small child. This changes the grocery shopping game for me! Gone are the days of distracted and interrupted shopping and spending a ridiculous amount of time at the store. I place my order the night before pick up when kiddo is in bed. I get only what I need and avoid impulse buys (Oreos get me every time!). It’s a lot easier to stay on budget as I can see my cart total at all times and can add and delete items as needed. Another bonus: we never go in the store, so there IS no lifting my kid in and out of the cart. There is no “Mom, can we get _____?”. There is no “Mom, are we done yet?”. There is no “Mom, I wanna go home!”. None. Of. That. I park my car, my groceries are loaded, and then I go home. Game changer.

by Jlo2018

I have been using click list for quite some time now and the connivence of it is without a doubt superb! With a new baby at home a busy household kids in school fulltime working parents this is the easiest and most economical way to go! I spread this information to everyone who will listen and now even my single girlfriends use it as well instead of the dreaded shopping they enjoy the friendly easy interaction with the weekly pickups 😁

by Bbrrpp

What a hassle! I attempted to order for pick up today and the experience was very frustrating. The site would “lock up” and freeze. Thank goodness my order was still in the basket each time, must of happened at least 6 times. Meanwhile, order times for pick up are disappearing before my eyes. Finally went through, pick up time much later than when first attempted. Hope the rest of this experience goes better. First time user, call me, not impressed.

by Luke Dad Of 3 Under 3

Pick n save has been our family’s go to grocer forever! They still have the best and fairest priced products all around! And they still last a very long time in the fridge. It’s not like other places where the produce has to be used within a day or two or it’s rotting. Absolutely 10/10 would recommend shopping here! And we save even more by getting grocery’s delivered! You only buy what’s on your list. And even with the delivery fee and tipping the driver/shopper we save more than going shopping ourselves. Plus we have way more time to spend with our 3 toddlers!

by Untealistik

Ok so you charge 5$ for my pick up. I get that. What do I get. Nothing.

The most expensive bread. Unable to use the multiple coupons and specials I signed up for. The only listed items that I can buy are the most expensive.

What difference does it make to you if I am only able to buy one loaf or three. Can’t find the tenderloin special. Can’t find the coupons. Why do you bother listing them. If I had time to look them up for each item I’d come into the store.

This program is clearly designed to discourage people. It’s too bad because someone is going to figure out that making it easy in today’s society will make them successful.

I am going to go to Maijers tomorrow to cover the items I would have bought from you but can’t as it’s to unwieldy. I will pick up today as I had planned the time for pick up.

I will park where you have pick up located. Again as far away as possible from the store adding five to ten minutes travel time for each load you send out. Are you a business?

by Lilrica88

I usually don’t do reviews but I was pretty impressed by ALL of the apps features. PicknSave is very user friendly. I like being able to find a gas station that accepts fuel points as well as digital coupon clipping. Another feature that is cool is the interactive flyer that adds items you select onto your shopping list. It makes the online shopping experience feel like less of a task and shockingly made it enjoyable. My only critique is that it can get a little laggy once your shopping cart starts getting “full” but thankfully it always saves my cart so I never have to worry about starting over.

by YDOINOTNOU

I throughly enjoy your pick up service. I’m sometimes disappointed that not all items are available but understandably some are discontinued or for some reason some are only delivery or shipping even in small quantity items. Also I feel that I most mention that your employees are very kind, courteous and willing to go out of their way to help a customer as I am. They should be commended for their diligence especially throughout the harsh weather all winter and then some.

by Mpdp1994

Ordering my groceries online is so simple with PicknSave! And the pick up is just as easy. I was concerned PicknSave would be cumbersome and difficult to search and find the items I wanted. Not so, it’s been a breeze. The customer service is great and the employees who have delivered my groceries to my car have been super friendly! I would completely recommend using PicknSave for grocery pick up on Watertown