Contact Pick n Save Support

I am not good with the computer for ordering. I am 71 years old and found your sight very hard to understand and order from. I have coupons that I don’t know where or how to put them in and some are coupons you have sent me in the mail. The 10 for 10 I don’t know if that came off. My daughter has been doing most of our shopping because of COVID and she lives out of town. I know this is hard at this time but I am also sure that I am not the only one who finds this very confusing! I don’t know how to clip E coupons and have called your store and a very nice man tried to help me but he also said it was hard for people. Please find a better way to make your web sight less confusing for people at this time when things are hard enough and we are all trying to keep ourselves and your employees safe!

I clicked EVERY brand except Kroger and private select, and it showed there’s no other coffee to choose from! Seriously?? Then I restarted the app to do the same thing. This time, many choices, but despite unchecking those brands, guess which brands are on the top of the list! And even thought I type and filter down to whole bean coffee, canned drinks still shows up as well as ground coffee and pods. This is only one of a long list of complaints. It’s bad enough that they got rid of so many decent brands only to fill their shelves with their own subpar, low quality brand. And their app tries to force you to buy their junk brand. So unethical and shady. It’s just another careless mega corporation.

If you are in the store and you’re looking for a e-coupon it is almost impossible to find what you’re looking for in this app. Whoever created this app needs to find a simpler version so you do not have to “dig” down into every coupon to make sure you have the right one. There should be generalized coupons such as frozen fruit, lettuce, bread, etc. associated with the brands such a simple truth organic, Kraft, Pillsberry, etc. You shouldn’t have to find simple organic frozen strawberries, frozen blueberries, frozen pineapple, etc. Just put it under frozen fruit simple organic! You spend as much time in the app making sure the “discounts” are added by using these coupons and then looking at your receipt after, as you do actually shopping for the items you need. This is the third consecutive time I’ve used the app and have to go back to the store to try to get money back. #frustrated