Fred app not working? crashes or has problems?

Fred Status

Last Updated on 2018-03-02 by Fred de la Compta

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Common Fred Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fred app on iOS and Android devices. Solve all Fred app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fred iPhone Issues and Solutions

Fred iOS app crashes, not working, errors
Fred iOS app network issues
Fred on iOS has black/white screen

Fred Android App Issues and Solutions

Fred has errors/crashing/not working
Fred server network connectivity issues
Fred has black screen

Fred iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fred app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fred app crashes or not working on Iphone (iOS):

Close and restart the Fred app on iPhone
Update Fred app to the Latest Version for iOS
Uninstall and reinstall Fred iPhone app
Update your iPhone to the latest iOS version

Fix Fred on iPhone unable to connect to server/internet connection issues::

To resolve Fred network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fred black/white screen (blank screen) on iPhone:

Follow the Fred iOS app troubleshooting guide Here →

Fred Android App Issues and Solutions

Fix Fred not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fred app issues:

Force Stop the Fred App
1. On android, goto "Settings" » click Fred app. » click "Force Stop".

Update Fred to the latest version on PlayStore

Clear Fred App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fred app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fred.

Fix Fred unable to contact server/ Fred internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fred » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fred » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fred on android.

Solve Fred black/white screens issue on Android:

Follow the Fred android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fred de la Compta, developers of Fred.