FAN N STAR Status

Last Updated on 2025-01-03 by THE FACT CO., LTD.

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- The app glitches and does not always give users the quiz to get the day's attendance stamp, causing frustration and loss of progress.

- The app has issues with watching ads to earn votes and stars, with pop-ups appearing and tracking not being allowed.

- The app is slow to load and sometimes delegates votes to the wrong artist.

- The roulette event is not available in English, and some articles about weekly votings have incorrect numbers.

- The customer support is unresponsive, with users reporting no one getting back to them after contacting the app for help.

Common FAN N STAR Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve FAN N STAR network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the FAN N STAR App
1. On android, goto Settings » FAN N STAR » click [Force Stop]

Clear FAN N STAR App Cache and Data:
1. On android, goto Settings » Apps » FAN N STAR » Storage » click [Clear Data] option. This clears both data and cache.
2. restart FAN N STAR.

On android, goto Settings » Apps or Manage Apps tab.
Click FAN N STAR » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto FAN N STAR » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch FAN N STAR