AWS Wickr app not working? crashes or has problems?

AWS Wickr Status

Last Updated on 2025-01-07 by Wickr, LLC

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Summary of AWS Wickr Problems 🔥

- Face ID fails to appear as an option

- Password box is hidden behind the keyboard

- Difficult to delete account

- No support email or form to request assistance

📋 1 Reported Issues:

Carole Kamradt 2023-05-24

After signing in, messages won't send. I reset the app and now it won't load to send messages at all. i have killed the app. Deleted and reinstalled the app. I have the latest system upgrades on all devices.

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Common AWS Wickr Problems & Solutions. Troubleshooting Guide

Table of Contents:

AWS Wickr iPhone Issues and Solutions

AWS Wickr iOS app crashes, not working, errors
AWS Wickr iOS app network issues
AWS Wickr on iOS has black/white screen

AWS Wickr Android App Issues and Solutions

AWS Wickr has errors/crashing/not working
AWS Wickr server network connectivity issues
AWS Wickr has black screen

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AWS Wickr iPhone Issues and Solutions

How to fix AWS Wickr app crashes or not working on Iphone (iOS):

Close and restart the AWS Wickr app on iPhone
Update AWS Wickr app to the Latest Version for iOS
Uninstall and reinstall AWS Wickr iPhone app
Update your iPhone to the latest iOS version

Fix AWS Wickr on iPhone unable to connect to server/internet connection issues::

To resolve AWS Wickr network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

AWS Wickr Android App Issues and Solutions

Fix AWS Wickr not working on Android, crashes, errors or is unresponsive:

Force Stop the AWS Wickr App
1. On android, goto Settings » AWS Wickr » click [Force Stop]

Update AWS Wickr to the latest version on PlayStore

Clear AWS Wickr App Cache and Data:
1. On android, goto Settings » Apps » AWS Wickr » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AWS Wickr.

Fix AWS Wickr unable to contact server/ AWS Wickr internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click AWS Wickr » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AWS Wickr » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AWS Wickr