BlueDiamond™ Mobile Reviews

BlueDiamond Reviews

Published by on 2025-11-09

🏷️ About: The BlueDiamond platform offers a complete, next-generation access control experience. With multi-technology readers, a feature-rich mobile app and mobile credentials.


       


Overall Customer Experience 😎


🤬 Negative experience
99.3%

😎 Positive experience
0.7%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,227 combined software reviews.

Is BlueDiamond Safe?
BlueDiamond™ Mobile does not appear safe based on available data.
0.7/100

  Safety Analysis »»

Is BlueDiamond Legit?
BlueDiamond™ Mobile does not appear legitimate based on our analysis.
0.7/100



Read 18 Customer Service Reviews 😠💢

4.5 out of 5
I don't get it

My husband had BlueDiamond on his iphone & he unexpectedly died. Now, I'm trying to pick up the pieces & gain access to an area that is covered by BlueDiamond. My problem? I download BlueDiamond , AGREE to the 2 terms before me (Eula & keeping my data), I hit NEXT and NOTHING happens. I'm stuck. No error message, no way to proceed. F'n hell. Is BlueDiamond that awful?

For what it's worth, I was head of Test of NASA's Spacecraft Database. Do people not know how to test anymore? If I did something wrong, why was this path not documented?

Jesus, what's wrong with you people?

Locked out

This morning BlueDiamond wanted to refresh me as a user. Now it’s broken and will not authorize. This is obviously a problem since I’m the top authorized user in our network.

Alzheimer’s

Keeps forgetting and having to pair

Won’t load

Doesn’t work.

Frustrating

We stop using BlueDiamond as it does not work.

Poor quality app

Low quality app, rarely works as expected

Deactivates itself

App disables itself after a few weeks/month of not using it.

New version crashes immediately when trying to use

Newest version crashes immediately on use and now I’m locked out

Works eventually

Frequently does not recognize which door to open, requiring more maneuvering - which can be awkward with hands full of other things. Sometimes takes more than one try to unlock the door even when it has the right door. I miss the key fob.

Inconsistent performance

When it does what it’s designed to do, it’s good, although a little slow. The issue is that it doesn’t always work, seemingly at random, so users get stuck waiting outside doors unsure if BlueDiamond is slow or simply not working. It’s a good idea but the execution isn’t quite there yet.

Latest update still did not address edit bug.

The latest update did not address the issue with BlueDiamond not saving the naming edits.

When BlueDiamond works it is fine. Better than carrying a physical card or fob. However I find myself force closing BlueDiamond to get it to recognize doors near me.

No responses from the developer.

No es practico

No abre los cerrado a veces y ni encuentra tampoco..

Major bug

It used to work, but now most of the time I bring up BlueDiamond near the door, it causes Apple Pay to pop up, taking me away from the button to open the door. Somehow the door lock is acting like a pay terminal. This needs to be fixed.

It’s OK

BlueDiamond works fine when you manually use it to open a door. The phone is a bad feature is over rated. It’s not consistent on when it opens the door. Sometimes it can be from 10 feet away. Sometimes you stand 1 foot away for 10 seconds at the door and it opens.

BLUEDIAMOND

Good good good

Great app

Love using BlueDiamond every morning- tab to open!!!

Office or residential community

We had over 40 of these installed at all access points for our community. They work with the traditional fobs but then turn your phone into a fob using BlueDiamond and Bluetooth technology. Now you can keep your keys in your pocket just have your phone .. approach the door and unlock the reader by tapping the icon on your phone. We also placed them in our elevators to restrict access to floors certain floors for residents. Another use we are looking at is instead of maintaining our expensive transcore readers ... or key pads where everyone knows the code ... to add a blue diamond reader at the resident’s vehicle gate and using BlueDiamond on your phone to open the gate.

Love this ... get it .. or tell the property manager to look into getting them. ....

No Apple Watch app

Will update the review to 5 star once the Apple Watch app is functioning.



Is BlueDiamond Safe? 🙏

BlueDiamond™ Mobile does not appear safe based on available data. JustUseApp Safety Score for BlueDiamond is 0.7/100.
This assessment is based on our NLP analysis of 2,227 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

78.8% of users say app is safe 👍
78.8%

11.3% of users have some concerns ⚠️
11.3%

9.8% of users say app is risky 🚨
9.8%


Is BlueDiamond Legit? 💯

BlueDiamond™ Mobile does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for BlueDiamond is 0.7/100 .
This conclusion is based on analysis of 2,227 user reviews.

🔏 Privacy & Data Safety

BlueDiamond collected the following data from you:

  • Data Not Linked to You:
    • Health & Fitness
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with BlueDiamond™ Mobile? Post a Review




Features

BlueDiamond mobile credentials offer a touchless access experience, enabling building occupants to eliminate a significant number of access touch points by turning smartphones into secure access control devices.

The BlueDiamond platform offers a complete, next-generation access control experience.

Leveraging Bluetooth or Near-Field Communications (NFC) mobile credentials.

With multi-technology readers, a feature-rich mobile app and mobile credentials.

  Contact Support
Developer:
Carrier Fire & Security Americas Corporation