Contact BlueDiamond Support
Company Name: Carrier Fire & Security Americas Corporation
About: The BlueDiamond platform offers a complete, next-generation access control
experience. With multi-technology readers, a feature-rich mobile app and mobile
credentials.
BlueDiamond Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BlueDiamond Website
Privacy Policy: https://www.lenels2.com/en/us/legal/BD_PrivacyNotice/index.html
Developer: LenelS2
3 Most reported problems 😔💔
Works eventually
by Tdkincle
Frequently does not recognize which door to open, requiring more maneuvering - which can be awkward with hands full of other things. Sometimes takes more than one try to unlock the door even when it has the right door. I miss the key fob.
Locked out
by King Chun King
This morning the app wanted to refresh me as a user. Now it’s broken and will not authorize. This is obviously a problem since I’m the top authorized user in our network.
New version crashes immediately when trying to use
by Deserteag
Newest version crashes immediately on use and now I’m locked out
Have a Problem with BlueDiamond™ Mobile? Report Issue
Why should I report an Issue with BlueDiamond™ Mobile?
- Pulling issues faced by users like you is a good way to draw attention of BlueDiamond™ Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BlueDiamond™ Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BlueDiamond™ Mobile.
