Make every day more rewarding.
Download Upside to earn cashback on what you
need, so you spend on what you love.
Are you having issues? Select the issue you are having below and provide feedback to Upside.
By Janna 8 months ago
It won't add my card. I put in my name, credit card #, expiration date, and 3 digit security code. I hit the camera to scan. When I press confirm payment method it doesn't do anything.
By Darren 8 months ago
We couldn't find any offers
By Don Miller 8 months ago
I lost my account and everything in it! How do I recover cash back earned?
By Gina Nethercutt 9 months ago
My son used my referral to install and make a purchase on 6/22/23. Neither of us have gotten our $20 yet.
By Laura 10 months ago
I can not add a credit card. I hit done and confirm, then it goes back to done and back and forth. I thought I had to delete the other card before I added a new one so now I don't have any registered.
By Laura 10 months ago
I can not add a credit card. I hit done and confirm, then it goes back to done and back and forth. I thought I had to delete the other card before I added a new one so now I don't have any registered.
By Jamie Williams 10 months ago
Won’t start. Title page only
By Jeremy 1 year ago
Everything is still processing. Maybe it doesn't work with a Dasher direct Visa card or Google pay. If it's not one of those I don't know, I didn't understand this YouTube video I don't understand what's right here, I saw a demonstration of how I'm supposed to press a button and check the server status and when I press it it took me here. I don't have a clue what's going on
By Janet Nemec 1 year ago
I had around $50 in my piggy bank. When I used the. App a couple of days ago I was asked to give credit card info, that had already been in the App. Then I got a message welcoming me as a new customer and my piggy bank started at $0.How do I retrieve my previous account?
By Adriana 1 year ago
My app stopped working about a month ago. Wont go past the loading screen. I deleted the app then re-installed it then it worked about a day, now it’s not working again. Getting kind of tired of this.
By Brenda 1 year ago
I was purchasing gas at Sheetz for months with my upside app, now sheetz is no longer available on that app, could you tell my why?
By Maddie Borah 1 year ago
both my husband and I have this app. We are having issues receiving credit for several purchases each since we moved to Alaska. Cannot find a way to communicate effectively with customer service to resolve these issues
By Linda A Kirsch 1 year ago
My grocery store apps are not showing up. I did update this app yesterday.
By Mary Harrison 1 year ago
Grocery icon won’t show up in my area it used too !
By Jackie Brady 1 year ago
Why haven’t we received a credit from you apparently worthless app for gas purchases. Are you simply just a scam operation ?
By Helen Golden 1 year ago
I can’t open my Upside app for a week now! Why?
By Rhonda Nelson 1 year ago
My Upside app will not load please help
By Sharri 1 year ago
I'm unable to get into anything on the app. It's just Upside logo and Lucifer gas, stores, & restaurants
By Nick 1 year ago
The grocery app isn’t showing up Just the gas an food one
By Kelly 1 year ago
App won't load, white screen with 3 icons...can't go any farther!!
By Tammy 1 year ago
Upside app wouldn't load. I had to delete the app and re-download it and log back in. It now works.
By Nancy Nicodemo 1 year ago
I have purchased gas at my local phillips 66 station several times where I had to upload my receipt and then ultimately DID NOT GET CREDIT FOR MY PURCHASE what's with that?
By Nancy Nicodemo 1 year ago
I have purchased gas at my local phillips 66 station several times where I had to upload my receipt and then ultimately DID NOT GET CREDIT FOR MY PURCHASE what's with that?
By Gary Fox 1 year ago
First page with three icons at bottom but won’t let me in to get gas etc help please
By Cameron Casconi 1 year ago
App won’t load. Deleted and reinstalled. Will not log in. Just loads forever. App is updated and so is my phone.
By Brandy Perches 1 year ago
My husband's account is white screen with 3 logos on the bottom. The only way he can get back into upside is start all over. We own a small business and he drives a lot, to say he's not happy about the savings he's lost is an understatement.
By Gail 1 year ago
No link to open grocery stores when open upside
By Robert J. Spindel 1 year ago
Last 5 times used Upside at my grocery store (Schnucks)…claimed offer, checked in & selected my credit card (touched home button)…received email from Upside saying they’re processing….several days later, receive email saying didn’t get cash back ( they couldn’t match receipt/purchase). I sent copies of receipts….still haven’t received cash back! Don’t know what the problem is & have become quite frustrated. Upside just not working as advertised!
By john rasmussen 1 year ago
App just stays on the screen with the 3 icons.
By Ryan 1 year ago
App won't load past main screen with "upside" and three icons below. Shutdown phone multiple times, but will not correct.
By Susan Weishaupt 1 year ago
App won’t fully load. Stuck on first screen with three icons at the botyom
By Kenny Rayfield 1 year ago
I click on the Upside app and a blank screen comes up. Sometimes it will open and tell me there are no offers in my area , where yesterday I had 50 offers in the same area.
By Renee Rogers 1 year ago
Upside app won’t open. Won’t go past white screen. Has always worked before. I did purchase a new phone, but all other apps work fine. Please advise what to do. Thanks!
By JoAnn Flatjord 1 year ago
I down Loaded the app but not sure how to connect with my credit card. Also I forgot my password and tried to reset but I put my email in and nothing was sent to reset.
By Jackie Bauers 1 year ago
the app use to work, but now it does not, it won't give me credit for my purchases (food or gas). What has changed? I've deleted it and added it back still does not work.
By Bob 1 year ago
Camera won't open to upload receipt, Stays on the same vendor, unableto change, please advise.
By Justin Hong 1 year ago
hi, my app isn’t open. I tried open the upside icon. It stay upside screen it won’t move next step. Please advise me what should I do thnx
By Christy 1 year ago
Canera won't open to scan the receipt?
By Bridgett M Fuller 1 year ago
The upside won’t open. As soon as I click on the app it doesn’t go past the upside screen.
By William Barbosa 1 year ago
Won’t open past the getupside opening screen
By Tish 1 year ago
No matter how many times I try, I always get an error trying to reset my password
By Pamela Gaston 1 year ago
Not giving me an area to take pic of my receipts
By Vanessa Pettet 1 year ago
All offers I have submitted say processing. I no longer get email that says offer was received. Wondering if this app is some kind of spam
By Martin D Kidd 1 year ago
have been using upside now for 2 weeks, been working fine, but today it is telling me it has no offer in my area, and it says it is not availble now.
By Susan Blanchard 1 year ago
Upside app all of a sudden says it is not available in my area. I have been using it here for three weeks.
By Tim Lorey 1 year ago
App does not open, I have tried several times over the last 2 days. Just purchased gas at a station that accepts Upside, how will I get credit for this purchase?
By Robbie Preston 1 year ago
I click on app and it won't open up pass the upside screen
By Jennifer 1 year ago
Crashes upon opening.
By Katie H 1 year ago
Updated app to upside, won’t open pass the opening screen.
By Dan 1 year ago
Upside not loading on IPhone SE. Restarted it 4 bars of service HELP!!! Thank you
By Tim 1 year ago
App won't open past start screen
By Cathy 1 year ago
My cash balance went away? I tried the things it suggested and it's still gone. Show's zero balance
By Jamie Krier 1 year ago
Everytime I've tried to use upside it comes back later saying "no proff of purchase" and I've never got the cub foods receipt to ever work. My wife and several friends have had the same problem. Nothing has worked since the getupside changed to upside. Very frustrating may have to look for another app
By Cheri 1 year ago
Unable to open app past main screen.
By Kelly Schwartz 1 year ago
It won’t open past the open screen.
By Laura Rogers 1 year ago
App will not load past the opening screen!
By Ron Sharp 1 year ago
ever since you changed the app it stopped working
By Robert/Nancy Albrecht 1 year ago
Last two attempts to use, I have claimed offer and tells me how long I have to use it but doesn't let me checkin or go any further.
By Cindy Miller 1 year ago
Last 3 gasoline purchases continue to process? 1 purchase is at 9 days, the other 2 are at day 4 and 5. My partner just had the same experience. Claimed offer, checked in, used card in wallet and stumped why? No issues until the now.
By John Thompson 1 year ago
Tried to update app, couldn't update. Deleted and trying to reinstall app and app will not load at all. The "circle" just continues to spin.
By Rhonda Alfred 1 year ago
App doesn’t open…goes back to Home Screen on iPhone
By Kathy schille 2 years ago
Balance says zero!
By RICHARD E HENDERSON 2 years ago
I CANNOT ACCESS THE CAMERA AP TO RESUBMIT MY GROCERY STORE RECIEPT
By Jennifer Irvin 2 years ago
My app no longer loads. It continues to say "finding offers near you", but my husband's app works fine sitting next to me.
System misreads receipts and gives wrong amount of cash back
Short changed on Cashback
Falsely advertising a product that isn’t being offered
Takes days to receive cash back
No way to contact customer service
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Complete guide to troubleshoot Upside app on iOS and Android devices. Solve all Upside app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Upside Services Inc, developers of Upside.
80% Contact Match
Developer: Upside Services Inc.
E-Mail: [email protected]
Website: Visit Upside Website
When we’re all better off, communities thrive. - Gas stations: Up to 25¢/gal cash back on gas at 25,000+ gas stations across the U. S. (including all the big brands like Shell, Valero, BP, Phillips 66, Circle K, Speedway, 76, Racetrac, Conoco, Mobil, and Exxon). - Restaurants: Up to 45% cash back at 17,000+ restaurants, cafes, fast food joints, and more. - Grocery stores: Up to 30% cash back on groceries in select cities like Minneapolis, St. Download this app to earn cashback on what you need, so you spend on what you love. this app is a platform that lets you shop as usual and earn cash back, but in a way that makes sure businesses earn too. With this app, you earn cash back on what you need so you can spend on what you love. this app users earn 2 to 3 times more cash back compared to any other app out there, and merchants are earning more profit than ever before. Buy anything you need and earn real cash every time you shop. When shoppers get more value and businesses earn more profit, communities grow stronger. Too good to be true? We partner with local businesses (gas stations, grocery stores, and restaurants nearby) who want to win your business. There’s no limit to how much you can earn, and you can even use it with other coupons, discounts, and loyalty programs. You can cash out whenever you want via PayPal, e-gift card, or bank transfer. We’re not your average cash back app. Claim an offer and get the most value on gas, groceries, and restaurants. So buy what you need and feel good about it. Louis, Los Angeles, Chicago, Phoenix, and Raleigh. It’s really that easy. This is a win-win for you AND the store you’re buying from. Download and see for yourself.