Upside app not working? crashes or has problems?

Upside Status

Published by on 2023-12-14

Make every day more rewarding. Download Upside to earn cashback on what you
need, so you spend on what you love.


I have a problem with Upside

Are you having issues? Select the issue you are having below and provide feedback to Upside.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
1,600.0%

Not working
50.0%

Login
25.0%

Screen
25.0%


Reported Issues: 64 Comments

By Janna   8 months ago


It won't add my card. I put in my name, credit card #, expiration date, and 3 digit security code. I hit the camera to scan. When I press confirm payment method it doesn't do anything.

By Darren   8 months ago


We couldn't find any offers

By Don Miller   8 months ago


I lost my account and everything in it! How do I recover cash back earned?

By Gina Nethercutt   9 months ago


My son used my referral to install and make a purchase on 6/22/23. Neither of us have gotten our $20 yet.

By Laura   10 months ago


I can not add a credit card. I hit done and confirm, then it goes back to done and back and forth. I thought I had to delete the other card before I added a new one so now I don't have any registered.

By Laura   10 months ago


I can not add a credit card. I hit done and confirm, then it goes back to done and back and forth. I thought I had to delete the other card before I added a new one so now I don't have any registered.

By Jamie Williams   10 months ago


Won’t start. Title page only

By Jeremy   1 year ago


Everything is still processing. Maybe it doesn't work with a Dasher direct Visa card or Google pay. If it's not one of those I don't know, I didn't understand this YouTube video I don't understand what's right here, I saw a demonstration of how I'm supposed to press a button and check the server status and when I press it it took me here. I don't have a clue what's going on

By Janet Nemec   1 year ago


I had around $50 in my piggy bank. When I used the. App a couple of days ago I was asked to give credit card info, that had already been in the App. Then I got a message welcoming me as a new customer and my piggy bank started at $0.How do I retrieve my previous account?

By Adriana   1 year ago


My app stopped working about a month ago. Wont go past the loading screen. I deleted the app then re-installed it then it worked about a day, now it’s not working again. Getting kind of tired of this.

By Brenda   1 year ago


I was purchasing gas at Sheetz for months with my upside app, now sheetz is no longer available on that app, could you tell my why?

By Maddie Borah   1 year ago


both my husband and I have this app. We are having issues receiving credit for several purchases each since we moved to Alaska. Cannot find a way to communicate effectively with customer service to resolve these issues

By Linda A Kirsch   1 year ago


My grocery store apps are not showing up. I did update this app yesterday.

By Mary Harrison   1 year ago


Grocery icon won’t show up in my area it used too !

By Jackie Brady   1 year ago


Why haven’t we received a credit from you apparently worthless app for gas purchases. Are you simply just a scam operation ?

By Helen Golden   1 year ago


I can’t open my Upside app for a week now! Why?

By Rhonda Nelson   1 year ago


My Upside app will not load please help

By Sharri   1 year ago


I'm unable to get into anything on the app. It's just Upside logo and Lucifer gas, stores, & restaurants

By Nick   1 year ago


The grocery app isn’t showing up Just the gas an food one

By Kelly   1 year ago


App won't load, white screen with 3 icons...can't go any farther!!

By Tammy   1 year ago


Upside app wouldn't load. I had to delete the app and re-download it and log back in. It now works.

By Nancy Nicodemo   1 year ago


I have purchased gas at my local phillips 66 station several times where I had to upload my receipt and then ultimately DID NOT GET CREDIT FOR MY PURCHASE what's with that?

By Nancy Nicodemo   1 year ago


I have purchased gas at my local phillips 66 station several times where I had to upload my receipt and then ultimately DID NOT GET CREDIT FOR MY PURCHASE what's with that?

By Gary Fox   1 year ago


First page with three icons at bottom but won’t let me in to get gas etc help please

By Cameron Casconi   1 year ago


App won’t load. Deleted and reinstalled. Will not log in. Just loads forever. App is updated and so is my phone.

By Brandy Perches   1 year ago


My husband's account is white screen with 3 logos on the bottom. The only way he can get back into upside is start all over. We own a small business and he drives a lot, to say he's not happy about the savings he's lost is an understatement.

By Gail   1 year ago


No link to open grocery stores when open upside

By Robert J. Spindel   1 year ago


Last 5 times used Upside at my grocery store (Schnucks)…claimed offer, checked in & selected my credit card (touched home button)…received email from Upside saying they’re processing….several days later, receive email saying didn’t get cash back ( they couldn’t match receipt/purchase). I sent copies of receipts….still haven’t received cash back! Don’t know what the problem is & have become quite frustrated. Upside just not working as advertised!

By john rasmussen   1 year ago


App just stays on the screen with the 3 icons.

By Ryan   1 year ago


App won't load past main screen with "upside" and three icons below. Shutdown phone multiple times, but will not correct.

By Susan Weishaupt   1 year ago


App won’t fully load. Stuck on first screen with three icons at the botyom

By Kenny Rayfield   1 year ago


I click on the Upside app and a blank screen comes up. Sometimes it will open and tell me there are no offers in my area , where yesterday I had 50 offers in the same area.

By Renee Rogers   1 year ago


Upside app won’t open. Won’t go past white screen. Has always worked before. I did purchase a new phone, but all other apps work fine. Please advise what to do. Thanks!

By JoAnn Flatjord   1 year ago


I down Loaded the app but not sure how to connect with my credit card. Also I forgot my password and tried to reset but I put my email in and nothing was sent to reset.

By Jackie Bauers   1 year ago


the app use to work, but now it does not, it won't give me credit for my purchases (food or gas). What has changed? I've deleted it and added it back still does not work.

By Bob   1 year ago


Camera won't open to upload receipt, Stays on the same vendor, unableto change, please advise.

By Justin Hong   1 year ago


hi, my app isn’t open. I tried open the upside icon. It stay upside screen it won’t move next step. Please advise me what should I do thnx

By Christy   1 year ago


Canera won't open to scan the receipt?

By Bridgett M Fuller   1 year ago


The upside won’t open. As soon as I click on the app it doesn’t go past the upside screen.

By William Barbosa   1 year ago


Won’t open past the getupside opening screen

By Tish   1 year ago


No matter how many times I try, I always get an error trying to reset my password

By Pamela Gaston   1 year ago


Not giving me an area to take pic of my receipts

By Vanessa Pettet   1 year ago


All offers I have submitted say processing. I no longer get email that says offer was received. Wondering if this app is some kind of spam

By Martin D Kidd   1 year ago


have been using upside now for 2 weeks, been working fine, but today it is telling me it has no offer in my area, and it says it is not availble now.

By Susan Blanchard   1 year ago


Upside app all of a sudden says it is not available in my area. I have been using it here for three weeks.

By Tim Lorey   1 year ago


App does not open, I have tried several times over the last 2 days. Just purchased gas at a station that accepts Upside, how will I get credit for this purchase?

By Robbie Preston   1 year ago


I click on app and it won't open up pass the upside screen

By Jennifer   1 year ago


Crashes upon opening.

By Katie H   1 year ago


Updated app to upside, won’t open pass the opening screen.

By Dan   1 year ago


Upside not loading on IPhone SE. Restarted it 4 bars of service HELP!!! Thank you

By Tim   1 year ago


App won't open past start screen

By Cathy   1 year ago


My cash balance went away? I tried the things it suggested and it's still gone. Show's zero balance

By Jamie Krier   1 year ago


Everytime I've tried to use upside it comes back later saying "no proff of purchase" and I've never got the cub foods receipt to ever work. My wife and several friends have had the same problem. Nothing has worked since the getupside changed to upside. Very frustrating may have to look for another app

By Cheri   1 year ago


Unable to open app past main screen.

By Kelly Schwartz   1 year ago


It won’t open past the open screen.

By Laura Rogers   1 year ago


App will not load past the opening screen!

By Ron Sharp   1 year ago


ever since you changed the app it stopped working

By Robert/Nancy Albrecht   1 year ago


Last two attempts to use, I have claimed offer and tells me how long I have to use it but doesn't let me checkin or go any further.

By Cindy Miller   1 year ago


Last 3 gasoline purchases continue to process? 1 purchase is at 9 days, the other 2 are at day 4 and 5. My partner just had the same experience. Claimed offer, checked in, used card in wallet and stumped why? No issues until the now.

By John Thompson   1 year ago


Tried to update app, couldn't update. Deleted and trying to reinstall app and app will not load at all. The "circle" just continues to spin.

By Rhonda Alfred   1 year ago


App doesn’t open…goes back to Home Screen on iPhone

By Kathy schille   2 years ago


Balance says zero!

By RICHARD E HENDERSON   2 years ago


I CANNOT ACCESS THE CAMERA AP TO RESUBMIT MY GROCERY STORE RECIEPT

By Jennifer Irvin   2 years ago


My app no longer loads. It continues to say "finding offers near you", but my husband's app works fine sitting next to me.


Common dislikes about Upside app

System misreads receipts and gives wrong amount of cash back

Short changed on Cashback

Falsely advertising a product that isn’t being offered

Takes days to receive cash back

No way to contact customer service



Have a Problem with Upside: Cash Back - Gas & Food? Report Issue

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Common Upside Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Upside app on iOS and Android devices. Solve all Upside app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Upside iPhone Issues and Solutions

  2. Upside Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Upside Services Inc, developers of Upside.


80% Contact Match

Developer: Upside Services Inc.

E-Mail: [email protected]

Website: Visit Upside Website



About this app

When we’re all better off, communities thrive. - Gas stations: Up to 25¢/gal cash back on gas at 25,000+ gas stations across the U. S. (including all the big brands like Shell, Valero, BP, Phillips 66, Circle K, Speedway, 76, Racetrac, Conoco, Mobil, and Exxon). - Restaurants: Up to 45% cash back at 17,000+ restaurants, cafes, fast food joints, and more. - Grocery stores: Up to 30% cash back on groceries in select cities like Minneapolis, St.  Download this app to earn cashback on what you need, so you spend on what you love. this app is a platform that lets you shop as usual and earn cash back, but in a way that makes sure businesses earn too.  With this app, you earn cash back on what you need so you can spend on what you love. this app users earn 2 to 3 times more cash back compared to any other app out there, and merchants are earning more profit than ever before.  Buy anything you need and earn real cash every time you shop.  When shoppers get more value and businesses earn more profit, communities grow stronger. Too good to be true?  We partner with local businesses (gas stations, grocery stores, and restaurants nearby) who want to win your business.  There’s no limit to how much you can earn, and you can even use it with other coupons, discounts, and loyalty programs.  You can cash out whenever you want via PayPal, e-gift card, or bank transfer.  We’re not your average cash back app.  Claim an offer and get the most value on gas, groceries, and restaurants.  So buy what you need and feel good about it.  Louis, Los Angeles, Chicago, Phoenix, and Raleigh. It’s really that easy.  This is a win-win for you AND the store you’re buying from.  Download and see for yourself. 



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