UCHealth app not working? crashes or has problems?

UCHealth Status

Last Updated on 2025-01-22 by UCHealth

I have a problem with UCHealth

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Not working

55.6%

Something else

22.2%

Account

11.1%

Crashes

11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 2 Reported Issues:

John Ryder 2023-08-20

I just noticed that I have a prescription ready but I did not receive a notification. Is it a problem on my end or is there a problem with the system?

Sandra Claus 2023-07-13

Server not working?

Showing 1-2 of 2 reported issues:

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Common UCHealth Problems & Solutions. Troubleshooting Guide

Table of Contents:

UCHealth iPhone Issues and Solutions

UCHealth iOS app crashes, not working, errors
UCHealth iOS app network issues
UCHealth on iOS has black/white screen

UCHealth Android App Issues and Solutions

UCHealth has errors/crashing/not working
UCHealth server network connectivity issues
UCHealth has black screen

⚠️ Troubleshoot | Fix Now in One Click

UCHealth iPhone Issues and Solutions

How to fix UCHealth app crashes or not working on Iphone (iOS):

Close and restart the UCHealth app on iPhone
Update UCHealth app to the Latest Version for iOS
Uninstall and reinstall UCHealth iPhone app
Update your iPhone to the latest iOS version

Fix UCHealth on iPhone unable to connect to server/internet connection issues::

To resolve UCHealth network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

UCHealth Android App Issues and Solutions

Fix UCHealth not working on Android, crashes, errors or is unresponsive:

Force Stop the UCHealth App
1. On android, goto Settings » UCHealth » click [Force Stop]

Update UCHealth to the latest version on PlayStore

Clear UCHealth App Cache and Data:
1. On android, goto Settings » Apps » UCHealth » Storage » click [Clear Data] option. This clears both data and cache.
2. restart UCHealth.

Fix UCHealth unable to contact server/ UCHealth internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click UCHealth » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto UCHealth » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch UCHealth