Are you having issues? Select the issue you are having below and provide feedback to MagicStrip.
- Music feature does not work
- Some bulbs don't work or don't display certain colors
- Remotes stopped working after a few months
- Replacement sensor box does not connect with the new app
I got a new iPhone 13 and can't connect to the lights. They respond to the remote, and connect instantly with the old phone. The phone's bluetooth works perfectly with several headphones so that doesn't seem to be the issue. I tried removing and reinstalling the app, but it doesn't connect. The app says it's compatible with this phone, but I suspect that's not really the case. Any advice?
Hi, I’ve been using your magicstrip LED lights for a while now! However this evening I unplugged them and when I went to plug them back in they have stopped responding to the app and remote? I know they are plugged in properly because there is a dim glow from them, but I’ve tried both the remote and app and they just won’t seem to turn on. Any suggestions on how to fix this? As they are my favourite part of my bedroom. Thanks a lot, Annie
Complete guide to troubleshoot MagicStrip app on iOS and Android devices. Solve all MagicStrip app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lingyu Dai, developers of MagicStrip.
E-Mail: [email protected]
Website: 🌍 Visit MagicStrip Website
Privacy Policy: https://magicstrip.flycricket.io/privacy.html
Developer: yfxiong
this app is an LED control APP dedicated to making music full of colors. 1. Simple control in fixed mode, support speed adjustment. 3. Free choice of 16 million colors and 256 levels of brightness. 2. Play music and let the lights move with the music. 5. The way of action, the way of dancing, youth is no longer monotonous.