Contact MagicStrip

Contact MagicStrip Support


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About: MagicStrip is an LED control APP dedicated to making music full of colors. Its
functions are as follows: 1.


 
  2024-09-04

MagicStrip Customer Service 👿🤬😡😠💢😤

MagicStrip Contact Information

Listed below are our top recommendations on how to get in contact with MagicStrip. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MagicStrip. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).








Read 3 Customer Service Reviews 😭😔💔

2.6 out of 5

No music

2022-04-28

by 13 Reasons Why All Math

What a shame. I was really excited for the music feature, that’s the whole reason I bought them. The music does not work at all. It’s supposed to work with Apple Music but it claims there’s a copyright issue so it won’t play your music. The one song it did come with “Jingle bells” crashes the app when I try to play it.
Aside from the music issue, I also have 3 individual lights that change opposite colors from the wrest of the lights. So if I have it set on white, those three will be yellow. And for the blue cycle those lights black out.
Definitely a waste of time and money. I’m definitely disappointed with this product.

Works well but minor problems

2022-05-05

by J Money 😎

I received these lights for Christmas a year ago and they have worked fine for the most part. Some of the bulbs don’t work or don’t display certain colors but it isn’t that big of an issue. I bought two light strips so it would go along the entirety of my wall. The remotes stopped working after a few months but it wasn’t an issue because I downloaded the app. One of my sensors fried and stopped working so we had to get a replacement. The replacement sensor box does not connect with the new app. I am currently redownloading the app to see if refreshing it will help. It isn’t a problem with the sensor considering both my sisters and my brothers remote works for it so it must be something with the app or the bluetooth. Keep this in mind if/when you get a replacement. Bummer that only one side works now :(

Honest Review

2022-05-12

by Brookm101

The main reason I bought their product was because I wanted to play my music and have the lights sync to it. I downloaded the app and I had troubles connecting to the lights but that was simply solved. Although I would recommend better and more helpful instruction in the package. Everything else on the app works great. However, the music part might need to be reviewed over by the developers. My iTunes music is there but, every time I try to play a song the app crashes. The music that comes with the app does work. I imagine it can be something to easily fix. Overall, it doesn’t alter my opinion on the product. The lights work great and the color options along with the dimming works good. Hopefully in the future the app can be worked on a bit more to enjoy the full effect.


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