Contact MagicStrip

Contact MagicStrip Support

Published by on 2024-03-23

About: MagicStrip is an LED control APP dedicated to making music full of colors. Its
functions are as follows: 1.



How to Contact MagicStrip Customer Service/Support

MagicStrip Contact Information

Listed below are our top recommendations on how to get in contact with MagicStrip. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MagicStrip. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: yfxiong

E-Mail: [email protected]

Website: Visit MagicStrip Website








Reported Issues: 3 Comments

2.6 out of 5

By 13 Reasons why all Math


No music

What a shame. I was really excited for the music feature, that’s the whole reason I bought them. The music does not work at all. It’s supposed to work with Apple Music but it claims there’s a copyright issue so it won’t play your music. The one song it did come with “Jingle bells” crashes the app when I try to play it. Aside from the music issue, I also have 3 individual lights that change opposite colors from the wrest of the lights. So if I have it set on white, those three will be yellow. And for the blue cycle those lights black out. Definitely a waste of time and money. I’m definitely disappointed with this product.



By J Money 😎


Works well but minor problems

I received these lights for Christmas a year ago and they have worked fine for the most part. Some of the bulbs don’t work or don’t display certain colors but it isn’t that big of an issue. I bought two light strips so it would go along the entirety of my wall. The remotes stopped working after a few months but it wasn’t an issue because I downloaded the app. One of my sensors fried and stopped working so we had to get a replacement. The replacement sensor box does not connect with the new app. I am currently redownloading the app to see if refreshing it will help. It isn’t a problem with the sensor considering both my sisters and my brothers remote works for it so it must be something with the app or the bluetooth. Keep this in mind if/when you get a replacement. Bummer that only one side works now :(



By brookm101


Honest Review

The main reason I bought their product was because I wanted to play my music and have the lights sync to it. I downloaded the app and I had troubles connecting to the lights but that was simply solved. Although I would recommend better and more helpful instruction in the package. Everything else on the app works great. However, the music part might need to be reviewed over by the developers. My iTunes music is there but, every time I try to play a song the app crashes. The music that comes with the app does work. I imagine it can be something to easily fix. Overall, it doesn’t alter my opinion on the product. The lights work great and the color options along with the dimming works good. Hopefully in the future the app can be worked on a bit more to enjoy the full effect.




Have a Problem with MagicStrip? Report Issue

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Why should I report an Issue with MagicStrip?

  1. Pulling issues faced by users like you is a good way to draw attention of MagicStrip to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MagicStrip customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MagicStrip.


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