MyMetro app not working? crashes or has problems?

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21 User reports:
App has problems
 User reports 21

⚠️ Most reported problems ⚠️
Not working
48.0%

Something else
16.0%

Connection
12.0%

Crashes
12.0%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
John Smith:

camera stopped working wont let me hold button and go to camera

View
solution
R
Robert Fears:

The my metro app won't open even though I put in all the correct information

View
solution
I
Izu:

Crashes when I click accept

View
solution
V
Vanessa Vambreg:

directory asst

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solution

📋 4 Reported Issues:

V
Vonnie Smith 2024-09-05

My Metro app won't let me in and I need my 8 digit pin.

J
Jon Mercer 2023-07-25

No longer able to login. Does not text a code to me.

E
Esther Draper 2023-05-14

I can’t seem to navigate through the app. I cannot go back a page. I can not find my list or any way to make a list. I get error messages. I have uninstalled and reinstalled but that does not help. It crashes. Too bad you decided to fix something that was nit broken.

I
Irma Quinones 2022-06-18

MyMetro crashes when I hit "accept". Was working fine on my old phone.

Showing 1-4 of 4 reported issues:

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Common MyMetro Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MyMetro iPhone Issues and Solutions

  2. MyMetro Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: myMetro@T-Mobile.com

Website: 🌍 Visit myMetro Website

Privacy Policy: http://www.t-mobile.com/company/website/privacypolicy.aspx

Developer: Metro by T-Mobile




‼️ Outages Happening Right Now

  • Mar 15, 2025, 03:02 PM

    a user from Newmarket, Canada reported problems with MyMetro : Crashes

  • Mar 14, 2025, 01:48 AM

    a user from Windsor, Canada reported problems with MyMetro : Connection

  • Feb 10, 2025, 11:01 PM

    a user from New York, United States reported problems with MyMetro : Login

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