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About: St. Louis County Library is on the go and open 24/7 with SLCL Mobile! Manage
your account, search our catalog, renew and request material as well as download
eMedia titles, view upcoming events and classes.


 
  2026-06-12

SLCL Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SLCL Website

Privacy Policy: https://yourlibraryapp.com/privacy.htm

Developer: Boopsie, Inc.







3 Most reported problems 😔💔

2.5 out of 5

Not working!

2025-03-14

by Max-The-Knife

I guess they updated this recently because now it looks completely different, and now it won’t even work. Never had this issue in the past. I just get stuck with a loading screen anytime I try to do a search, no matter what. The website seems to be doing the exact same thing. This actually renders the library completely useless to me right now because now I can’t even browse their catalogue to check if something I need is even at my location. Please fix this app!

Terrible app

2025-03-15

by Vgawer

Just when it was mostly working, the developers decided to “improve” it and now it doesn’t work at all on my Apple phone. I am so frustrated because this does not reflect the excellence of the library system itself.

No Lists

2025-03-16

by _alyson_

There is no way to view your lists or add books to them through the app, which is the only reason I downloaded it in the first place.




Have a Problem with SLCL Mobile App? Report Issue




Why should I report an Issue with SLCL Mobile App?

  1. Pulling issues faced by users like you is a good way to draw attention of SLCL Mobile App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SLCL Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SLCL Mobile App.


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